DescriptionItemCallout
This indicates which mode is active within the vehiclesystem.Power FlowA
Action and DescriptionMenu Item
The electric motor andgasoline engine arepowering the vehicle.
Status: Hybrid Drive
The hybrid system isstoring power in the high-voltage battery.
Status: Charging HVBattery
The vehicle is either atrest, or sharing very littlepower between the elec-tric system parts.
Status: Idle
The vehicle is driving inelectric mode (the poweris coming from the elec-tric motor). The gasolineengine is off in this mode.
Status: Electric Drive
The high-voltage batterycharging from the char-ging station is complete.
Status: Charge Complete
Shows the direction of power flow between thewheels and the electric motor.Motor-to-Wheel FlowB
Represents the hybrid electric motor. The higher themotor power is, the larger the circle around this node.Any time the vehicle is ready to be driven, the motornode illuminates.
Electric MotorC
Shows the direction of power flow between the high-voltage battery and the electric motor. Flow towardthe motor indicates the battery is providing power toaccelerate the vehicle (discharging the battery). Flowtoward the battery indicates the electric motor isproviding power to the battery (charging the battery).
1Battery-to-Motor FlowD
Appears when you plug your vehicle into the chargingstation. When charging the high voltage battery fromthe charging station, you can see flow from the plugto the battery on the screen.
PlugE
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SYNC™ 3
DescriptionItemCallout
Represents the gasoline engine. It illuminates onlywhen the gasoline engine is on. The higher the enginepower is, the larger the circle around this node.
EngineM
Shows the direction of the power flow between theengine and the wheels.Engine-to-Wheels FlowN
Represents the power going to the wheels. The higherthe wheel power is, the larger the circle around thisnode. When the engine is off, drive power displays inblue. When the engine is on, drive power displays ingrey.
DriveO
1The battery-to-motor flow includesbattery power the vehicle is using foracceleration. It does not include energy thevehicle is using for accessories (such as airconditioning, headlights and radio). Thisscreen displays accessories and climateusage separately.
2Accessories indicates electrical powerdemands from your vehicle’s accessorysystems. Accessories use power but do notcontribute to making the vehicle move. Thepower flow displays power usage from theclimate control system and otheraccessories separately.3The climate control system may
determine A/C is necessary even when youturn it off. In this case, you may see someclimate power when the A/C is off.
Engine On due to
The engine is on because of the heater setting. Reduceor turn off the heater setting to return to electric mode.Heater Setting
The engine is on because the vehicle speed exceedsthe level for electric mode operation. Reduce the speedto return to electric mode.
High Speed
The engine is on when applying pressure to the acceler-ator pedal or switching on the speed control. Reducepressure on the accelerator pedal or switch off thespeed control to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear.Shift out of neutral gear to return to electric mode.Neutral Gear
The engine is on because the vehicle is in low gear. Shiftout of low gear to return to electric mode.Low Gear
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SYNC™ 3
Engine On due to
The engine is on to charge the high-voltage battery. Thevehicle returns to electric mode once the battery ischarged.
Battery Charging
The engine is on to maintain engine oil quality. Thevehicle returns to electric mode when low engine usemode is complete. See Plug-In Hybrid VehicleOperation (page 137).
Low Use
The engine is on due to high or low high-voltage batterytemperature. This is a normal operating condition. Thevehicle returns to electric mode automatically whenpossible.
Battery Temperature
The engine is on to optimize vehicle operation. Thevehicle returns to electric mode when possible.Normal Operation
The engine is on to provide increased powertrainbraking. This can occur when you turn on the gradeassist feature, when speed control is on or when drivingwith your foot off the accelerator pedal. Turning offgrade assist or speed control may allow the vehicle toreturn to electric mode.
Engine Braking Active
Privacy Notice for GPS Mapping withMyFord
MyFord allows for GPS mapping when avehicle is registered to a MyFord Mobileaccount. To remove the vehicle from theaccount, thereby removing GPS mappingability, a Master Reset can be performedin the vehicle. See Settings (page 412).
Before transferring ownership of a vehicle,owners may choose to execute a MasterReset or Factory Reset (completed via theMyFord Mobile website). Either methodremoves the vehicle from all MyFordMobile accounts.
It is recommended that new ownersconduct a Master Reset upon takingpossession of the vehicle to remove it fromany existing MyFord Mobile accounts. Thenew owner can activate a MyFord Mobileaccount by completing registration processon the website.
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3AppLink enabled smartphone apps. Oncean app is running through AppLink, you cancontrol main features of the app throughvoice commands and steering wheelcontrols.
Note:Available AppLink enabled apps willvary by market.
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SYNC™ 3
For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior style
•Custom graphics.
•Hood deflector*.
•Side window deflectors.
•Splash guards.
Interior style
•Accent lighting.
•Cargo area protector.
•Door sill plates.
•Floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo net*.
•Roof racks and carriers*.
•Soft cargo organizers.
•Tablet cradle*.
Peace of mind
•Bumper-mounted parking assistsystem*.
•Car covers.
•Charge cord storage bag*.
•Keyless entry keypad.
•Rear bumper protector.
•Remote start.
•Roadside assistance kits*.
•Vehicle security systems.
•Wheel locks.
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Accessories
At every oil change interval as indicated by the information display.1, 2
Inspect engine cooling system and motor/electronics cooling system strength andhoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. SeeEngine Oil Check (page 226).
Other maintenance items*
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant and motor/electronics coolant.**At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)
Change automatic transmission fluid.Every 150000 miles(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the lastengine oil and filter change. Do not exceed the designated distance for the interval.** Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).
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Scheduled Maintenance
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3000 miles (4800 kilometers) of themessage appearing in the informationdisplay prompting you to change your oil.
•Example 1: The message comes on at28,750 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,the Intelligent Oil-Life Monitor wasreset at 25,000 mi (40,000 km).Perform the engine air filterreplacement.
Extensive idling or low-speed driving for long distances
Change engine oil and filter every 12 months or 10,000 mi(16,000 km) unless otherwise indicated by the informationdisplay. Perform services listed in the Normal Scheduled
Maintenance chart.*
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Replace spark plugs.Every 60,000 mi(96,000 km)
*Reset the oil-life monitor after each engine oil and filter change. See Oil ChangeIndicator Reset (page 227).
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure treaddepth.
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Scheduled Maintenance
TRADEMARKS: This EULA does not grantyou any rights in connection with anytrademarks or service marks of FORDMOTOR COMPANY, its affiliates, and thirdparty software and service providers.
PRODUCT SUPPORT: Please refer toFORD MOTOR COMPANY instructionsprovided in the documentation for theDEVICES product support, such as thevehicle owner guide.
Should you have any questions concerningthis EULA, or if you desire to contact FORDMOTOR COMPANY for any other reason,please refer to the address provided in thedocumentation for the DEVICES.
No Liability for Certain Damages:EXCEPT AS PROHIBITED BY LAW, FORDMOTOR COMPANY, ANY THIRD PARTYSOFTWARE OR SERVICES SUPPLIERS,AND THEIR AFFILIATES SHALL HAVE NOLIABILITY FOR ANY INDIRECT, SPECIAL,CONSEQUENTIAL OR INCIDENTALDAMAGES ARISING FROM OR INCONNECTION WITH THE USE ORPERFORMANCE OF THE SOFTWARE. THISLIMITATION SHALL APPLY EVEN IF ANYREMEDY FAILS OF ITS ESSENTIALPURPOSE. THERE ARE NO WARRANTIESOTHER THAN THOSE THAT MAY BEEXPRESSLY PROVIDED FOR YOUR NEWVEHICLE.
SYNC® Automotive Important SafetyInformation Read and followinstructions:
•Before using your SYNC® system, readand follow all instructions and safetyinformation provided in this end usermanual ("Owner Guide".) Notfollowing precautions found in theOwner Guide can lead to an accidentor other serious injuries.
General Operation
•Voice Command Control: Certainfunctions within the SYNC® systemmay be accomplished using voicecommands. Using voice commandswhile driving helps you to operate thesystem without removing your handsfrom the wheel or eyes from the road.
•Prolonged Views of Screen: Do notaccess any function requiring aprolonged view of the screen while youare driving. Pull over in a safe and legalmanner before attempting to access afunction of the system requiringprolonged attention.
•Volume Setting: Do not raise thevolume excessively. Keep the volumeat a level where you can still hearoutside traffic and emergency signalswhile driving. Driving while unable tohear these sounds could cause anaccident.
•Navigation Features: Any navigationfeatures included in the system areintended to provide turn by turninstructions to get you to a desireddestination. Please make certain allpersons using this system carefullyread and follow instructions and safetyinformation fully.
•Distraction Hazard: Any navigationfeatures may require manual(non-verbal) setup. Attempting toperform such set-up or insert datawhile driving can distract your attentionand could cause an accident or otherserious injury. Stop the vehicle in a safeand legal manner before attemptingthese operations.
•Let Your Judgment Prevail: Anynavigation features are provided onlyas an aid. Make your driving decisionsbased on your observations of localconditions and existing trafficregulations. Any such feature is not a
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Appendices
A
A/CSee: Climate Control.........................................109About This Manual...........................................7ABSSee: Brakes............................................................162ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................163Accessories....................................................437Exterior style........................................................437Interior style..........................................................437Lifestyle..................................................................437Peace of mind.....................................................437AccessoriesSee: Replacement PartsRecommendation............................................12Active Park Assist.........................................170Automatic Steering into ParkingSpace...................................................................171Deactivating the Park Assist Feature...........172Troubleshooting the System..........................173Using Active Park Assist...................................170Adjusting the Headlamps.........................236Horizontal Aim Adjustment............................237Vertical Aim Adjustment.................................236Adjusting the Steering Wheel...................68Airbag Disposal..............................................46Air ConditioningSee: Climate Control.........................................109Air FilterSee: Changing the Engine Air Filter.............244AlarmSee: Anti-Theft Alarm.........................................67Ambient Lighting.............................................77Anti-Theft Alarm............................................67Arming the Alarm.................................................67Disarming the Alarm...........................................67Appendices....................................................459Apps.................................................................409.................................................................................409SiriusXM Traffic and Travel Link.....................411At a Glance........................................................16Audible Warnings and Indicators..............91Automatic Transmission WarningChime...................................................................91Engine On Warning Chime.................................91
Headlamps On Warning Chime.......................91Key in Ignition Warning Chime.........................91Keyless Warning Alert .........................................91Parking Brake On Warning Chime...................91Audio Control..................................................68Seek, Next or Previous.......................................69Audio System................................................289General Information.........................................289Audio Unit - Vehicles With: AM/FM/CD/Satellite Radio...........................................298Audio Unit - Vehicles With: AM/FM/CD..................................................................290Audio Unit - Vehicles With: PremiumAM/FM/CD..................................................293Audio Unit - Vehicles With: Sony AM/FM/CD...........................................................294Menu Structure..................................................296Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................75Automatic Climate Control......................109Dual Zone Temperature Control.....................111Single Zone Temperature Control.................110Smart Zone.............................................................111Temperature Control..........................................110Automatic Engine Shutdown...................133Automatic Transmission...........................159Brake-Shift Interlock.........................................160If Your Vehicle Gets Stuck In Mud orSnow...................................................................161Understanding the Shift Positions of yourAutomatic Transmission.............................159Automatic Transmission FluidCheck.............................................................232Autowipers.........................................................71Auxiliary Power Points................................126110 Volt AC Power Point...................................12612 Volt DC Power Point.....................................126Locations...............................................................126
B
BatterySee: Changing the 12V Battery......................233Blind Spot Information System...............179Switching the System Off and On................181System Errors......................................................180Using the System................................................179
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Index