THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
IMPORTANT VEHICLE INFORMATION .......9
▫ High Voltage Battery ....................9
500e ELECTRIC VEHICLE FEATURES ........11
▫ Audible Pedestrian Warning System ........11
▫ Single-Speed Transmission ...............11
▫ Auto Park ...........................11
▫ E-Park .............................11
▫ Climate Control (HVAC System) ...........12
▫ Electric Air Conditioning Compressor .......12
▫ Electric Power Steering .................12
▫ Smartphone Features ...................13
HIGH VOLTAGE CHARGING OPERATION . . .14
▫ SAE J1772 Charging Inlet ................14
▫ AC Level 1 Charging (120V, 15 Amp) .......15▫
AC Level 2 Charging (240V, 30 Amp) .......26
▫ Charge Times ........................27
A WORD ABOUT YOUR KEYS ............28
▫ Ignition Key Removal ..................28
▫ Locking Doors With A Key ...............29
▫ Key-In-Ignition Reminder ...............29
SENTRY KEY .........................29
▫ Replacement Keys ....................30
▫ General Information ...................30
VEHICLE SECURITY ALARM .............31
▫ To Arm The System ....................31
▫ To Disarm The System .................31
REMOTE KEYLESS ENTRY ...............32
▫ To Unlock The Doors And Liftgate .........32
2
500e ELECTRIC VEHICLE FEATURES
Understanding the unique characteristics of your 500e
will help ensure maximum performance and the best
driving range from your vehicle.
Your 500e is equipped with two electrical systems; a 12
Volt system that is used to power the conventional
electrical system and a high voltage system, which is
used to drive the wheels through a single-speed trans-
mission as well as other high voltage system compo-
nents.
Your 500e operates differently then a traditional vehicle
or Hybrid vehicle. Here are some of the main differ-
ences:
Audible Pedestrian Warning System
Your vehicle is equipped with an Audible Pedestrian
Warning System. The Audible Pedestrian Warning Sys-
tem uses distinct sounds to alert pedestrians that your
vehicle is approaching.
The audible warning system uses an in-car sound
synthesizer with a speaker located in the underhood
compartment. The warning system is automatically
activated when selecting DRIVE or REVERSE.In DRIVE range, the system will remain active until the
vehicle reaches a speed of approximately 22 mph
(35.5 km/h). At approximately 22 mph (35.5 km/h), the
warning system is deactivated and will automatically
be active when the vehicle returns to approximately
20 mph (32 km/h).
Single-Speed Transmission
Instead of a traditional transmission, your vehicle is
equipped with a single-speed transmission to transfer
the torque from the E-Drive motor to the drive wheels.
This transmission requires no maintenance and is de-
signed to operate for the life of the vehicle.
Auto Park
Auto Park will automatically place the transmission
into PARK if there is an indication that the driver may
leave the vehicle while still in the DRIVE, NEUTRAL or
REVERSE gear. Refer to “Single-Speed Transmission” in
“Starting And Operating” for further information.
E-Park
The parking pawl is traditionally located inside an
automatic transmission and activated when the vehicle
is placed in the PARK position.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
E-Park is activated when the driver pushes the PARK
button. An electric motor activates the parking pawl
and locks the single-speed transmission when the ve-
hicle is placed into PARK. This will prevent any un-
wanted movement of the vehicle.
NOTE:The engagement of the E-Park can be heard
when there is no noise in the interior of the vehicle, this
is a normal condition.
Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system uti-
lizes a humidity sensor, cabin sensor, and ambient
temperature sensor to choose operation mode and
control cabin comfort. These components allow the
controller to operate the HVAC system in a very effi-
cient manner to maximize driving range.
Your 500e also uses an electric air heater to provide heat
to the cabin.
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor.
The air conditioning compressor is powered by the high
voltage battery system and is used to cool the vehicle
occupants and the high voltage battery while the ve-
hicle is being driven or when it is being charged.
The high voltage battery may require cooling to keep
the vehicle running. The air conditioning compressor
will activate without any input from the occupant.
NOTE: The AC system helps cool the high voltage
battery. If the air conditioning system should require
service, see your Authorized Dealer as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steer-
ing (EPS) system. The power steering system requires
no maintenance and operates without the use of power
steering fluid.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
A WORD ABOUT YOUR KEYS
The key fob contains a mechanical integrated key. To
use the mechanical key, simply push the mechanical key
release button.
The vehicle is supplied with a code card containing key
code numbers to order duplicate keys, and the autho-
rized dealer that sold you your new vehicle has the key
code numbers for your vehicle locks. These numbers
can be used to order duplicate keys.
Ignition Key Removal
1. Place the transmission in PARK.
2. Rotate the key to the OFF/LOCK position.
3. Remove the key from the ignition switch lock cylin-der.
Mechanical Key Release Button
Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
WARNING!
•Before exiting a vehicle, always apply the parking
brake, place the transmission into PARK, and
remove the key fob from the ignition. When
leaving the vehicle, always lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the transmission gear selec-
tor buttons.
• Do not leave the key fob in or near the vehicle, or
in a location accessible to children. A child could
operate power windows, other controls, or move
the vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always re-
move the key from the ignition and lock all the
doors when leaving the vehicle unattended.
Locking Doors With A Key
You can insert the key with either side up. To lock the
door, turn the key to the left. To unlock the door, turn
the key to the right.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the
ignition and the ignition switch position is OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Opera-
tion is automatic, regardless of whether the vehicle is
locked or unlocked.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 29
REMOTE KEYLESS ENTRY
This system allows you to lock or unlock the doors and
liftgate from distances up to approximately 66 ft (20 m)
using a hand-held key fob. The key fob does not need to
be pointed at the vehicle to activate the system.
NOTE:The line of transmission must not be blocked
with metal objects.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once
to unlock the driver ’s door or twice, within five sec-
onds, to unlock all doors and the liftgate. The turn
signal lights will flash to acknowledge the unlock
signal. The illuminated entry system will also turn on.
Remote Key Unlock, Driver Door/All Doors 1st
Press
This feature lets you program the system to unlock
either the driver ’s door or all doors on the first press of
the unlock button on the key fob. Refer to “Uconnect
Settings” in “Understanding Your Instrument Panel”
for further information.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob to lock
all doors and the liftgate. The turn signal lights will
flash and the horn will chirp to acknowledge the signal.
Key Fob
32 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
DOOR LOCKS
The door locks can be manually locked or unlocked
from inside the vehicle by using the door handle. If the
door handle is pushed, a red lock indicator will show on
the door handle (indicating locked). When the door is
open or closed, the door will lock.
WARNING!
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.
• For personal security and safety in the event of an
collision, lock the vehicle doors as you drive as
well as when you park and leave the vehicle.
• Before exiting a vehicle, always apply the parking
brake, place the transmission into PARK, and
remove the key fob from the ignition. When
leaving the vehicle, always lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the transmission gear selec-
tor buttons.
• Do not leave the key fob in or near the vehicle, or
in a location accessible to children. A child could
operate power windows, other controls, or move
the vehicle.
Door Lock Handle
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 35
CAUTION!(Continued)
to the off position. If the windshield wiper con-
trol is turned off and the blades cannot return to
the off position, damage to the wiper motor may
occur.
Rear Windshield Wiper
Rotate the end of the windshield wiper/washer lever
upward to the first detent past the intermittent settings
for intermittent wipe operation. With the front wind-
shield wiper active, rotate the end of the windshield
wiper/washer lever upward. The rear wiper will oper-
ate in the same mode as the front windshield wipers,
but at half the frequency. When the transmission is
placed into REVERSE, the rear wiper will automatically
operate at Low Speed and return to normal operation
when the transmission is placed out of REVERSE. NOTE:
The windshield wipers/washers will only op-
erate with the ignition in the ON/RUN position.
Rear Windshield Washer Operation
Push the windshield wiper/washer lever toward the
instrument panel to activate the rear washer. Push and
hold the lever for more than a half second and the
wipers will activate automatically for three cycles after
the lever is released.
Rear Wiper Operation
100 UNDERSTANDING THE FEATURES OF YOUR VEHICLE