IMPORTANT VEHICLE INFORMATION
Your 500e operates entirely on electricity stored in the
high voltage battery. Unlike a conventional vehicle or
Hybrid there is no internal combustion engine. Battery
Electric Vehicles have unique operating characteristics
that you should become familiar with to ensure you are
getting the optimal performance from your vehicle.
High Voltage Battery
Your vehicle is equipped with a Lithium-ion high
voltage battery that is used to power the electric pow-
ertrain systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle.
The high voltage battery is maintenance free and de-
signed to last for the life of the vehicle.Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other
types of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only
lose approximately 3 percent of their charge per
month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
1 — High Voltage Cables
2 — High Voltage Battery
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 9
2. Check to see if the charging cordset is ready tocharge by reviewing the indicator lights. After a brief
self-check, where the indicator light will flash, a
green AC indicator light and two green charge rate
indicator lights indicate that the cordset is ready for
use. 3. If the charging cordset is ready to charge, ensure the
vehicle is in PARK, and then connect the charge
connector to the vehicle’s charge inlet. You will hear
a “click” when the charge connector is inserted
correctly and coupled with the vehicle’s charge inlet.
4. When the vehicle commences charging, the Charge Rate Indicator Lights will cycle from left to right, and
then both turn off. This pattern will repeat while the
vehicle is charging. The lights are illuminated at the
rate of approximately one cycle per second.
Cordset Indicator Lights
1 — AC Power Indicator
Light
2 — Fault Indicator Light3 — Charge Rate Indicator
Lights
Inserting The Charge Connector Into The Vehicle
Charge Inlet
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Troubleshooting Using The Status Indicator
Display
If the vehicle is not charging properly, consult the status
indicator lights.
TheAC Power Indicator displays the status and safety
of the input power. If this indicator is green, the power
is within acceptable limits to charge the vehicle. If only
the AC Power Indicator is flashing red, then there is a
problem with the AC power at the electrical outlet. If
the AC Power Indicator does not return to green, then
the outlet should be inspected by a licensed electrician
to ensure the voltage, frequency, and grounding are
complaint to national and local electrical codes and
ordinances. It may be possible to attempt charging from
a different outlet.
The Fault Indicator displays the status of the Portable
EVSE Cordset and the vehicle connection. The Portable
EVSE Cordset will not allow charging while the fault
indicator is red. If it is off, the Portable EVSE Cordset
has not detected any internal faults, or faults with the
vehicle connection. If the Fault Indicator is flashing red,
there is a fault detected either with the Portable EVSE
Cordset, electronics, or with the vehicle connection. The
Portable EVSE Cordset may attempt to retry to provide
current to the vehicle if the fault is cleared. If the Fault Indicator does not attempt to provide charge to the
vehicle, the charge connector will need to be removed
from the vehicle to clear the fault.
The fault code list in the table below provides a
reference for the important faults that are detected by
the Portable EVSE Cordset. When a fault is detected, the
AC Power Indicator, the Fault Indicator, or both the AC
Power and Fault Indicators will flash red. If only the AC
Power Indicator is red, there is a problem on the AC
Power side of the unit. If only the Fault Indicator is
flashing red, there is a problem internal to the unit or
with the vehicle. If both the AC Power and Fault
Indicators are flashing red, an over temperature condi-
tion is detected at either the AC plug or within the
enclosure. Additional information about the faults is
provided by a fault code that is displayed on the two
green Charge Rate Indicators. The fault code consists of
four digits, each with a value of 1 or 2. The value of a
digit is the number of indicators illuminated for that
part of the sequence. For example, fault code (1, 2, 1, 1)
will display the following sequence: One indicator will
illuminate for (0.3 seconds), then two indicators will
illuminate, then one indicator, and finally one indicator
will illuminate. After all four fault code digits have been
displayed, the indicators will remain off for one second
before repeating the sequence.
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Instrument Panel State Of Charge Indicator
In addition to the battery gauge your vehicle is
equipped with a visual state of charge indicator. The
state of charge indicator is made up of five lights that
are mounted to the center of the instrument panel.
The state of charge indicator represents the current state
of charge for the high voltage battery. The state of
charge indicator lights quickly to identify the battery
state of charge while the vehicle is being charged. Each
light represents the battery’s current percentage of
charge.NOTE:
In the event of an error in the charging process
the outer two lights will blink.
Number Of Indicator Lights Illuminated Percent Of Battery
Charge
1 Light 0 – 20%
2 Lights 21 – 40%
3 Lights 41 – 60%
4 Lights 61 – 80%
5 Lights 81 – 100%
AC Level 2 Charging (240V, 30 Amp)
AC Level 2 (240V) charging requires a 240V, Level 2
EVSE (Charging station). A 30A Level 2 EVSE for home
installation is recommended.
When using public charging stations, ensure the charg-
ing station is ready to provide charge and the vehicle is
in PARK before the charge connector is plugged into the
vehicle’s charge inlet. You will hear a “click” when the
charge connector is inserted correctly and is coupled
with the vehicle’s charge inlet. The vehicle should start
charging automatically. If not, please check the instruc-
tions at the charging station.
State Of Charge Indicator
26 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized
vehicle operation. Therefore, only keys that are pro-
grammed to the vehicle can be used to start and operate
the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the
ignition switch lock cylinder for that vehicle.
If the vehicle security light is on after the key is turned
to the MAR (ACC/ON/RUN) position, it indicates that
there is a problem with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle
and lock all doors when leaving the vehicle
unattended.
• The Sentry Key Immobilizer system is not com-
patible with some aftermarket remote starting
systems. Use of these systems may result in
vehicle starting problems and loss of security
protection.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it
cannot be programmed to any other vehicle. When
having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
The VIN is required for authorized dealer replacement
of keys. Duplication of keys may be performed at an
authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
30 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
NOTE:Changes or modifications not expressly ap-
proved by the party responsible for compliance could
void the user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors
for unauthorized entry and the ignition for unauthor-
ized operation. If something triggers the alarm, the
vehicle security alarm will provide the following au-
dible and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the vehicle
security light in the instrument cluster will flash.
To Arm The System
Push the key fob lock button.
To Disarm The System
Push the key fob unlock button or cycle the ignition to
the MAR (ACC/ON/RUN) position. The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
vehicle security alarm will give you a false alarm. If one
of the previously described arming sequences has oc-
curred, the vehicle security alarm will arm regardless of
whether you are in the vehicle or not. If you remain in
the vehicle and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected. The
exterior lights will flash, and the horn will sound. If this
occurs, disarm the vehicle security alarm.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 31
REMOTE KEYLESS ENTRY
This system allows you to lock or unlock the doors and
liftgate from distances up to approximately 66 ft (20 m)
using a hand-held key fob. The key fob does not need to
be pointed at the vehicle to activate the system.
NOTE:The line of transmission must not be blocked
with metal objects.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once
to unlock the driver ’s door or twice, within five sec-
onds, to unlock all doors and the liftgate. The turn
signal lights will flash to acknowledge the unlock
signal. The illuminated entry system will also turn on.
Remote Key Unlock, Driver Door/All Doors 1st
Press
This feature lets you program the system to unlock
either the driver ’s door or all doors on the first press of
the unlock button on the key fob. Refer to “Uconnect
Settings” in “Understanding Your Instrument Panel”
for further information.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob to lock
all doors and the liftgate. The turn signal lights will
flash and the horn will chirp to acknowledge the signal.
Key Fob
32 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Seat Belt Systems
Buckle up even though you are an excellent driver, even
on short trips. Someone on the road may be a poor
driver and could cause a collision that includes you.
This can happen far away from home or on your own
street.
Research has shown that seat belts save lives, and they
can reduce the seriousness of injuries in a collision.
Some of the worst injuries happen when people are
thrown from the vehicle. Seat belts reduce the possibil-
ity of ejection and the risk of injury caused by striking
the inside of the vehicle. Everyone in a motor vehicle
should be belted at all times.
Enhanced Seat Belt Use Reminder System
Driver And Passenger BeltAlert (If Equipped)
BeltAlert is a feature intended to remind the
driver and outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) to buckle their seat belts. The Belt Alert
feature is active whenever the ignition switch is in
the AVV/START or MAR/ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition switch is
first in the AVV/START or MAR/ON/RUN position, a
chime will signal for a few seconds. If the driver or
outboard front seat passenger (if equipped with out-
board front passenger seat BeltAlert) is unbuckled
when the ignition switch is first in the AVV/START or
MAR/ON/RUN position the Seat Belt Reminder Light
will turn on and remain on until both outboard front
seat belts are buckled. The outboard front passenger
seat BeltAlert is not active when an outboard front
passenger seat is unoccupied.
BeltAlert Warning Sequence
The BeltAlert warning sequence is activated when the
vehicle is moving above a specified vehicle speed range
and the driver or outboard front seat passenger is
unbuckled (if equipped with outboard front passenger
seat BeltAlert) (the outboard front passenger seat
BeltAlert is not active when the outboard front passen-
ger seat is unoccupied). The BeltAlert warning se-
quence starts by blinking the Seat Belt Reminder Light
and sounding an intermittent chime. Once the BeltAlert
warning sequence has completed, the Seat Belt Re-
minder Light will remain on until the seat belts are
40 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE