2017 DODGE JOURNEY phone

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
9
IF YOU NEED CONSUMER ASSISTANCE 485

defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
If you prefer mailing your payment, please call for an order
form.
NOTE:A street address is required when ordering manu-
als (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
488 IF YOU NEED CONSUMER ASSISTANCE

Fluid Level Check.....................452, 453
Fluid Type ............................ .475
Gear Ranges ........................... .331
Special Additives ........................ .451
Autostick ............................... .336
Auto Unlock, Doors .........................24
Auxiliary Electrical Outlet (Power Outlet) .........199
Auxiliary Power Outlet ..................... .199
Back-Up Lights ........................... .469
Battery .............................. .230, 437
Charging System Light ....................230
Keyless Key Fob Replacement ................18
Location .............................. .437
Belts, Seat .................................82
Bluetooth Connecting To A Particular Mobile Phone Or Audio
Device After Pairing ......................118
Connect Or Disconnect Link Between the Uconnect
Phone And Mobile Phone ...............107, 129
Pair (Link) Uconnect Phone To A Mobile
Phone ............................. .97, 115
Body Mechanism Lubrication ..................441
B-Pillar Location .......................... .358
Brake Assist System ........................ .345Brake Control System, Electronic
................343
Brake Fluid .............................. .475
Brake, Parking ............................ .341
Brakes ................................. .343
Brake System ......................... .343, 449
Fluid Check ........................ .450, 475
Master Cylinder ........................ .450
Parking .............................. .341
Warning Light .......................... .226
Brake/Transmission Interlock ..................330
Bulb Replacement ...................... .465, 467
Bulbs, Light ........................... .84, 465
Camera, Rear ............................ .187
Capacities, Fluid .......................... .472
Caps, Filler Fuel ................................. .386
Oil

(Engine) ........................ .429, 435
Power Steering ......................... .340
Radiator (Coolant Pressure) .................447
Carbon Monoxide Warning .................81, 383
Cargo Area Cover ......................... .212
Cargo Area Features ....................... .210
Cargo Compartment ....................... .210
Luggage Carrier ........................ .21610
INDEX 491

Viscosity....................... .435, 436, 472
Oil Filter, Change ......................... .437
Oil Filter, Selection ......................... .437
Oil Pressure Light ......................... .230
Onboard Diagnostic System ...................430
Opener, Garage Door (HomeLink) ...............190
Operating Precautions ...................... .430
Operator Manual (Owner’s Manual) ...............4
Outside Rearview Mirrors .....................90
Overhead Console ......................... .188
Overheating, Engine ....................... .404
Owner’s Manual (Operator Manual) ...........4,488
Paint Care ............................... .454
Panic Alarm ...............................17
Parking Brake ............................ .341
ParkSense System, Rear ..................... .180
Passenger Seat Back Tilt (Easy Entry System) .......163
Passing Light ............................ .172
Phone (Pairing) ............................116
Phone (Uconnect) ....................... .93, 111
Placard, Tire And Loading Information ...........359
Power Brakes ............................... .343
Distribution Center (Fuses) ..................462 Door Locks
..............................23
Inverter .............................. .203
Mirrors ................................90
Outlet (Auxiliary Electrical Outlet) ............199
Seats ................................ .149
Steering .............................. .340
Sunroof .............................. .197
Transfer Unit ........................... .454
Windows ...............................30
Power Seats Down ................................ .149
Forward .............................. .149
Rearward ............................. .149
Up.................................. .149
Power Steering Fluid ....................... .475
Power
Transfer Unit .....................454, 475
Pregnant Women And Seat Belts .................43
Preparation For Jacking ..................... .407
Pretensioners Seat Belts ...............................43
Programming Key Fobs (Remote Keyless Entry) ......16
Radial Ply Tires ........................... .364
Radiator Cap (Coolant Pressure Cap) .............447
500 INDEX

Fluid............................. .451, 453
Transmitter, Garage Door Opener (HomeLink) ......190
Tread Wear Indicators ...................... .369
Turn Signals ....................... .171, 241, 469
UCI Connector ........................... .295
Uconnect Advanced Phone Connectivity ............107, 129
Operation .......................... .95, 114
Phone Call Features ...................100, 122
Phone Features ...................... .103, 126
Screen Activated Features ................16, 252
Things You Should Know About Your Uconnect
Phone ............................ .107, 129
Uconnect Settings ...................... .17, 22
Uconnect Phone ................93, 96, 111, 114, 115
Answer Or Ignore An Incoming Call — No Call
Currently In Progress ..................... .124
Bluetooth Communication Link ..............135
Call By Saying A Phonebook Name ........101, 123
Call Continuation ....................... .125
Call Controls ....................... .101, 123
Cancel Command ..................... .96, 115
Connecting To A Particular Mobile Phone Or Audio
Device After Pairing ......................118 Connect Or Disconnect Link Between The Uconnect
Phone And Mobile Phone
...................129
Far End Audio Performance .................131
Help Command ...................... .96, 115
Join Calls .......................... .103, 125
Making A Second Call While Current Call Is In
Progress .............................. .125
Natural Speech ....................... .96, 114
Place/Retrieve A Call From Hold .............125
Power-Up ............................. .135
Redial ............................... .125
Toggling Between Calls ....................125
Transfer Call To And From Mobile Phone . . . .107, 129
Voice Command ........................ .129
Ways To Initiate A Phone Call ................122
Uconnect Settings ........................ .16, 17
Uconnect Voice Command ....................141
Under
hood Fuses ......................... .462
Uniform Tire Quality Grades ..................373
Universal Consumer Interface (UCI) Connector .....295
Universal Transmitter ....................... .190
Unleaded Gasoline ........................ .380
Untwisting Procedure, Seat Belt .................41
Vanity Mirrors .............................9310
INDEX 505

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.