
CAUTION!
•Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
350 STARTING AND OPERATING 

When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer toElectronic Range Select (ERS)
Operation in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to third gear only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
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STARTING AND OPERATING 351 

Towing With HSA
HSA will also provide assistance to mitigate roll back while
towing a trailer.
WARNING!
•If you use a trailer brake controller with your trailer,
the trailer brakes may be activated and deactivated
with the brake switch. If so, there may not be enough
brake pressure to hold both the vehicle and the
trailer on a hill when the brake pedal is released. In
order to avoid rolling down an incline while resum-
ing acceleration, manually activate the trailer brake
or apply more vehicle brake pressure prior to releas-
ing the brake pedal.
• HSA is not a parking brake. Always apply the
parking brake fully when leaving your vehicle. Also,
be certain to leave the transmission in PARK.
• Failure to follow these warnings may cause the
vehicle to roll down the incline and could collide
with another vehicle, object or person, and cause
serious or fatal injury. Always remember to use the
parking brake while parking on a hill and that the
driver is responsible for braking the vehicle.
Disabling And Enabling HSA
This feature can be turned on or turned off. To change the
current setting, proceed as follows:
• For vehicles equipped with the instrument cluster dis-
play, refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further informa-
tion.
• If disabling HSA using Uconnect Settings, refer to
“Uconnect Settings” in “Understanding Your Instrument
Panel” for further information.
For vehicles not equipped with the instrument cluster
display, perform the following steps:
1. Center the steering wheel (front wheels pointing straight forward).
2. Shift the transmission into PARK.
3. Apply the parking brake.
4. Start the engine.
5. Rotate the steering wheel slightly more than one-half turn to the left.
5
STARTING AND OPERATING 363 

Trailer Sway Control (TSC)
TSC uses sensors in the vehicle to recognize an excessively
swaying trailer and will take the appropriate actions to
attempt to stop the sway. TSC will become active automati-
cally once an excessively swaying trailer is recognized.
Note that TSC cannot stop all trailers from swaying.
Always use caution when towing a trailer and follow the
trailer tongue weight recommendations. Refer to “Trailer
Towing” in this section for further information. When TSC
is functioning, the “ESC Activation/Malfunction Indicator
Light” will flash, the engine power may be reduced and
you may feel the brakes being applied to individual wheels
to attempt to stop the trailer from swaying. TSC is disabled
when the ESC system is in the “Partial Off” modes.
WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
TIRE SAFETY INFORMATION
Tire Markings
1 — U.S. DOT Safety Standards
Code (TIN)4 — Maximum Load
2 — Size Designation 5 — Maximum Pressure
3 — Service Description 6 — Treadwear, Traction and Temperature Grades
368 STARTING AND OPERATING 

Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire’s load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading Information
placard in “Vehicle Loading” in the “Starting And Operat-
ing” section of this manual.
NOTE:Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear axles
must not be exceeded. For further information on GAWRs,
vehicle loading, and trailer towing, refer to “Vehicle Load-
ing” in the “Starting And Operating” section of this
manual.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs.” on your vehicle’s placard.
(2) Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and
passengers from XXX kg or XXX lbs.
376 STARTING AND OPERATING 

(4) The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
(5) Determine the combined weight of luggage and
cargo being loaded on the vehicle. That weight may not
safely exceed the available cargo and luggage load
capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle. Consult
this manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of
available cargo and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.
NOTE:
•If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle
with varying seating configurations and number and
size of occupants. This table is for illustration purposes
only and may not be accurate for the seating and load
carry capacity of your vehicle.
• For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
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STARTING AND OPERATING 377 

Overloading
The load carrying components (axle, springs, tires, wheels,
etc.) of your vehicle will provide satisfactory service as
long as you do not exceed the GVWR and the front and
rear GAWR.
The best way to figure out the total weight of your vehicle
is to weigh it when it is fully loaded and ready for
operation. Weigh it on a commercial scale to ensure that it
is not over the GVWR.
Figure out the weight on the front and rear of the vehicle
separately. It is important that you distribute the load
evenly over the front and rear axles.
Overloading can cause potential safety hazards and
shorten useful service life. Heavier axles or suspension
components do not necessarily increase the vehicle’s
GVWR.
Loading
To load your vehicle properly, first figure out its empty
weight, axle-by-axle and side-by-side. Store heavier items
down low and be sure you distribute their weight asevenly as possible. Stow all loose items securely before
driving. If weighing the loaded vehicle shows that you
have exceeded either GAWR, but the total load is within
the specified GVWR, you must redistribute the weight.
Improper weight distribution can have an adverse effect on
the way your vehicle steers and handles and the way the
brakes operate.
NOTE:
Refer to the “Vehicle Certification Label” affixed to
the rear of the driver’s door for your vehicle’s GVWR and
GAWRs.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with
your vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
408 STARTING AND OPERATING 

Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue weight.
The total load must be limited so that you do not exceed
the GVWR. Refer to “Vehicle Loading/Vehicle Certification
Label” in “Starting And Operating” for further informa-
tion.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight of all
cargo, consumables and equipment (permanent or tempo-
rary) loaded in or on the trailer in itsloaded and ready for
operation condition.
The recommended way to measure GTW is to put your
fully loaded trailer on a vehicle scale. The entire weight of
the trailer must be supported by the scale.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either front or rear GAWR. Refer to “Vehicle Loading/Vehicle Certifica-
tion Label” in “Starting And Operating” for further infor-
mation.
WARNING!
It is important that you do not exceed the maximum
front or rear GAWR. A dangerous driving condition
can result if either rating is exceeded.
Tongue Weight (TW)
The tongue weight is the downward force exerted on the
hitch ball by the trailer. You must consider this as part of
the load on your vehicle.
Frontal Area
The frontal area is the maximum height multiplied by the
maximum width of the front of a trailer.
Trailer Sway Control
The trailer sway control is supported by a mechanical
telescoping link that can be installed between the hitch
receiver and the trailer tongue that typically provides
adjustable friction associated with the telescoping motion
to dampen any unwanted trailer swaying motions while
traveling.
5
STARTING AND OPERATING 409