2017 DODGE CHARGER service

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to bring the
right papers with you, as well as your warranty folder. All
work to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history, as this
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
Any communication to the manufacturer’s customer center
should include the following information:
504 IF YOU NEED CONSUMER ASSISTANCE

•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 505

Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer hasalso made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
506 IF YOU NEED CONSUMER ASSISTANCE

MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your authorized
dealer or FCA US LLC.To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
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IF YOU NEED CONSUMER ASSISTANCE 507

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
508 IF YOU NEED CONSUMER ASSISTANCE

Camera, Rear............................ .170
Capacities, Fluid ....................... .485, 486
Caps, Filler Oil (Engine) ........................ .449, 450
Radiator (Coolant Pressure) .................461
Carbon Monoxide Warning .................78, 394
Cargo (Vehicle Loading) ..................... .399
Car Washes .............................. .467
Certification Label ......................... .399
Chains, Tire ............................. .381
Changing A Flat Tire ....................... .414
Chart, Tire Sizing .......................... .363
Check Engine Light (Malfunction Indicator Light). . . .445
Checking Your Vehicle For Safety ................77
Checks, Safety .............................77
Child Restraint .............................60
Child Restraints Booster Seats ............................63
Child Restraints ..........................60
Child Seat Installation ......................72
How To Stow An Unused ALR Seat Belt .........69
Infants And Child Restraints .................62
Lower Anchors And Tethers For Children ........65
Older Children And Child Restraints ...........62
Seating Positions ..........................64 Child Safety Locks
..........................27
Clean Air Gasoline ........................ .391
Cleaning Wheels ............................... .468
Climate Control ........................... .294
Coin Holder ............................. .190
Cold Weather Operation ..................... .333
Compact Spare Tire ........................ .377
Connector UCI ................................. .291
Universal Consumer Interface (UCI) ...........291
Console, Floor ............................ .190
Contract, Service .......................... .506
Coolant Pressure Cap (Radiator Cap) .............461
Cooling System ........................... .458
Adding Coolant (Antifreeze) .................460
Coolant Capacity .....................485,
486
Coolant Level ....................... .458, 461
Disposal Of Used Coolant ..................461
Drain, Flush, And Refill ....................459
Inspection ............................. .461
Points To Remember ..................... .462
Pressure Cap ........................... .461
Radiator Cap .......................... .461
512 INDEX

Selection Of Coolant
(Antifreeze)............459, 485, 486, 487, 488, 489
Corrosion Protection ....................... .466
Cruise Control (Speed Control) .................136
Cruise Light .......................... .217, 220
Cupholders .......................... .188, 471
Customer Assistance ....................... .504
Customer Programmable Features ...........233, 234
Daytime Brightness, Interior Lights ..............127
Daytime Running Lights .....................121
Dealer Service ............................ .446
Deck Lid, Emergency Release ...................36
Deck Lid, Power Release ......................35
Defroster, Rear Window ..................... .192
Defroster, Windshield ........................79
Delay (Intermittent) Wipers ...................127
Diagnostic System, Onboard ...................444
Dimmer Switch, Headlight ....................123
Dipsticks Oil (Engine) ........................... .447
Disabled Vehicle Towing .....................436
Disposal Antifreeze (Engine Coolant) .................461
Door Ajar ............................... .207Door Ajar Light
........................... .207
Door Locks Child-Protection Door Lock — Rear Doors .......27
Door Locks .......................... .19, 25
KeyFob................................25
Remote ................................25
Remote Keyless Entry ......................25
Door Locks, Automatic .......................26
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .347
E-85 Fuel ............................... .394
Electrical Power Outlets ..................... .184
Electric Rear Window Defrost ..................192
Electric Remote Mirrors .......................95
Electronic Brake Control System ................352
Anti-Lock Brake System ....................352
Electronic Roll Mitigation ...................361
T

raction Control System ....................357
Electronic Power Distribution Center (Fuses) .......472
Electronic Speed Control (Cruise Control) ......133, 136
Electronic Stability Control (ESC) ...............357
Electronic Throttle Control Warning Light .........205
Emergency Deck Lid Release ...................36
10
INDEX 513

Jump Starting......................... .429, 431
KeyFob..................................11 Arm The Alarm ..........................16
Lock The Doors ..........................19
Panic Alarm .............................20
Programming Additional Key Fobs ..........15, 20
Remote Keyless Entry ......................18
Towing ............................... .438
Unlatch The Trunk ........................19
Unlock The Doors .........................18
Key Fob Battery Service (Remote Keyless Entry) .....20
Key Fob Programming (Remote Keyless Entry) ......20
Key Fob, Remote Keyless Entry .................18
Key-In Reminder ............................12
Keyless Enter-N-Go ..................... .28, 332
Enter The Trunk ..........................19
Lock The Vehicle’s Doors .............19, 243, 265
Passive Entry ............................28
Passive Entry Programming ...........28, 243, 265
Unlock From The Driver’s Side ...............18
Unlock From The Passenger Side ..............18
Keyless Go ................................11
Key, Replacement ...........................15
Keys ....................................11 Key, Sentry (Immobilizer)
......................14
Lane Change And Turn Signals .................122
Lane Change Assist ........................ .123
LaneSense ............................... .159
Lap/Shoulder Belts ..........................39
Latches ..................................81
Lead Free Gasoline ........................ .390
Leaks, Fluid ...............................81
Life Of Tires ............................. .380
Light Bulbs ........................... .81, 482
Lights ............................... .81, 118
AirBag ......................... .49, 79, 201
Automatic Headlights .....................119
Brake Assist Warning ..................... .360
Brake Warning ...................... .202, 351
Bulb Replacement ....................... .483
Cruise ............................ .217, 220
Daytime Running ....................... .121
Dimmer Switch, Headlight ..............122,
123
Engine Temperature Warning ................204
Exterior ................................81
Fog ................................. .121
Headlights ..........................118,484
Headlights On Reminder ...................121
10
INDEX 517