2017 CITROEN JUMPY tow

210
In the event of a breakdown
2.Jack.
Used to raise the vehicle.
3. Wheel bolt cover/wheel trim removal tool.
Depending on the vehicle's equipment, this is
used to remove the wheel bolt covers on alloy
wheels or the wheel trim on steel wheels.
4. Socket for "anti-theft" wheel bolts.
Used to adapt the wheelbrace to the special
"anti-theft" bolts.
5. Towing eye.
For more information on Towing, please
refer to the corresponding section.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Accessing the spare wheel
► Access to the spare wheel is from the rear .
► Depending on version, open the side-hinged
doors or the tailgate.
To avoid any unwanted opening of the electric side door(s), deactivate the
Hands-Free Tailgate Access function in the
vehicle configuration menu.
For more information on the Hands-free
sliding side door , refer to the corresponding
section.


► If the vehicle is fitted with a towbar , raise
the rear of the vehicle using the jack (must be
at jacking point B) to allow sufficient space to
remove the spare wheel.
Remove the spare wheel from the
carrier


► Access the carrier bolt, located on the rear
door sill.
►

Slacken the bolt using the wheelbrace (about
14 turns) until the carrier is low enough to allow
the carrier hook to be disengaged.


► Release the carrier from the hook, take the
spare wheel and place it next to the wheel to be
changed.

213
In the event of a breakdown
8► Lower the vehicle again fully.
► Fold jack 2 and remove it.


► If fitted to your vehicle, tighten the anti-theft
bolt using the wheelbrace 1 fitted with the anti-
theft socket
4.
►

T
ighten the other bolts using the
wheelbrace

1
only.
►

Stow the tools in the tool box.
Fitting a steel or "space-saver" type
spare wheel
If the vehicle is fitted with alloy wheels, the
washers A do not make contact with the steel
or "space-saver" type spare wheel. The wheel
is held in place by the conical contact surface
B of each bolt.
After changing a wheel
Stow the punctured wheel in the carrier.
Go promptly to a CITROËN dealer or a
qualified workshop.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Some driving aid functions should be
disabled, e.g. the Active Safety Brake.
If your vehicle has tyre under-inflation
detection, check the tyre pressures and
reinitialise the system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Tyre under-inflation detection
The steel spare wheel does not have a
sensor.
Wheel with wheel trim
When refitting the wheel, refit the wheel
trim, starting by aligning the cutout with the
valve and then pushing the trim into place all
round its edge with the palm of your hand.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
The headlamps have polycarbonate lenses with a protective coating:
–

Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
–


Use a sponge and soapy water or a pH
neutral product.
–


When using a high-pressure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Changing a bulb must only be done with
the ignition off and after the headlamp /
lamp has been switched off for several
minutes - risk of serious burns!
Do not touch the bulb directly with your
fingers; use a lint-free cloth.
It is essential only to use anti-ultraviolet
(UV) type bulbs, so as not to damage the
headlamp.
Always replace a failed bulb with a new bulb
of the same type and specification. To avoid
lighting imbalance, replace the bulbs in pairs.

216
In the event of a breakdown
Direction indicator side
repeater


– Push the repeater towards the rear and
release it.
–

When refitting, engage the repeater towards
the front and then slide it backwards.
Amber coloured bulbs (direction indicators and
side repeaters) must be replaced with bulbs of
identical specification and colour

.
Rear lamps

1.Brake lamps/Sidelamps (P21/5W-21/5W)
2. Direction indicators (PY21W-21W amber)
3. Reversing lamps (P21W-21W)
4. Foglamps/Sidelamps (P21/4W-21/4W)
For vehicles with interior trim, contact a
CITROËN dealer or a qualified workshop
to have the work done.
►

Identify the defective lamp and then,
depending on the version, open the rear doors or
the tailgate.


► With side-hinged doors, unscrew the 2 fixing
screws from the outside.
►

With the tailgate, unclip the plastic trim from
the outside and then tilt it outwards to remove it.
Then unscrew the 2 fixing screws.


► From the inside, and depending on the
version, remove the ventilation grille. ►

While holding the lamp in place, press the
clip on the inside then carefully remove the lamp.
►

Disconnect the electrical connector
.


► Spread the 3 lugs slightly
, then extract the
bulb holder.
►

Remove the faulty bulb by pressing lightly on
it, then turning it a quarter turn clockwise.
►


Replace the bulb.
Third brake lamp (W5W - 5W)

► Depending on version, open the rear left-
hand door or tailgate.

217
In the event of a breakdown
8

► With side-hinged doors, remove the plastic
cover with the aid of a screwdriver .
►

With a tailgate, unclip the trim at each end,
rotating it from bottom to top, then unclip the
centre clips to remove it.
►


Using a screwdriver through the aperture,
push the lamp towards the outside.
►


Disconnect the electrical connector and then
remove the lamp.
►


Unscrew the bulb holder a quarter turn anti-
clockwise and replace the faulty bulb.
T

o refit, press on the lamp to clip it into place.
Number plate lamps (W5W-W)

► Insert a thin screwdriver into one of the cut-
outs on the exterior of the lens.
►

Push it outwards to unclip it.
►


Remove the lens and replace the faulty bulb.
T

o refit, press the lens to clip it in.
Courtesy lamps (front and
rear)
LED courtesy lamps

For the replacement of these bulbs, contact a
CITROËN dealer or a qualified workshop.
A replacement kit for the LEDs is available from
CITROËN dealers.
Courtesy lamps with bulb
W5W-5W

► Unclip the lens by inserting a thin screwdriver
into the slots at each side of the courtesy lamp.
►

Remove the bulb and change it.
T

o refit, clip the lens in place and ensure that it
is secure.

222
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
–

no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.

223
In the event of a breakdown
8Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

Electric

In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Accessing the towing eye
The towing eye is stowed in the tool box.
For more information on the Tool box,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:
– Slide a finger from the centre of the cover
plate to the upper corner (as shown above) to
unclip it.
T
o be towed:
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(e.g. braking, transmission) and to the
absence of braking assistance the next time
the engine is started.
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►

Unlock the steering and release the parking
brake.
►


Switch on the hazard warning lamps on both
vehicles in accordance with the legislation in
force in the country in which you are driving.
►


Move off gently
, drive slowly and only for a
short distance.

224
In the event of a breakdown
Towing another vehicle
To access the rear screw thread:

– Press the cover (as shown above) to unclip it.
T o tow:
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

Switch on the hazard warning lamps on both
vehicles.
►


Move off gently
, drive slowly and only for a
short distance.

225
Technical data
9Engine technical data and
towed loads
Engines
The engine characteristics are given in the
vehicle's registration document, as well as in
sales brochures.
Only the values available at the time of
publication are presented in the tables.
Contact a CITROËN dealer or a qualified
workshop to obtain missing values.
The maximum power corresponds to the value type-approved on a test bed, under
conditions defined by European legislation
(Directive 1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
the vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) and towed load
values indicated are valid up to a maximum
altitude of 1,000 metres. The towed load value
must be reduced by 10% for each additional
1,000 metres of altitude.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, reduce the
towed weight.
Towing even with a lightly loaded vehicle can adversely affect its road holding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed
a speed of 62 mph (100
km/h) (observe the
local legislation in force).