2017 CITROEN JUMPY Battery

237
Bluetooth® audio system
10Bluetooth® audio system

The different functions and settings described vary according to the version
and configuration of your vehicle.
As a safety measure and because it requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile telephone
with the Bluetooth® hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Your audio system is coded in such a way that it will only operate in your
vehicle.
All work on the system must be carried out
exclusively by a dealer or qualified workshop,
to avoid any risk of electrocution, fire or
mechanical faults.
To avoid discharging the battery, the audio system may switch off after a few
minutes if the engine is not running.
First steps
Press: On/Off.
Rotate: adjust volume.
Short press: change audio source (radio;
USB; AUX (if equipment connected); CD;
streaming).
Long press: display the Telephone menu (if a
telephone is connected).
Adjust audio settings: Front/rear fader; left/right balance; bass/
treble; loudness; audio ambience.
Activate/Deactivate automatic volume
adjustment (based on the vehicle’s speed).
Radio :
Short press: display the list of radio
stations.
Long press: update the list.
Media
:
Short press: display the list of folders.
Long press: display the available sorting options.
Select the screen display mode, between:
Date; Audio functions; Trip computer;
Telephone.
Confirm or display contextual menu.
Buttons 1 to 6. Short press: select the preset radio station.
Long press: preset a radio station.
Radio:
Automatic step by step search up/down
for radio stations.
Media:
Select previous/next CD, USB, streaming track.
Scroll in a list.
Radio:
Manual step by step search up/down for
radio stations.
Select previous/next MP3 folder.
Media:
Select previous/next folder/genre/artist/playlist
on the USB device.
Scroll in a list.
Cancel the current operation.
Go up one level (menu or folder).
Access the main menu.
Activate/Deactivate TA function (traffic announcements).
Long press: select type of announcement.
Selection of FM/DAB/AM wavebands.

246
Bluetooth® audio system
Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory" to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
–

"Consult an entry",
–

"Delete an entry",
–

"Delete all entries".
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever the
telephone connected.
The menu for the directory is not accessible if it
is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the type
of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system. With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
avoid discharging the vehicle's battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The message "the audio system is
overheated" is displayed onscreen.
To protect the installation if the ambient
temperature is too high, the audio system
switches to an automatic thermal protection
mode, in which the volume may be decreased or
the CD player stopped.
►
Switch the audio system off for a few minutes
to allow the system to cool.
Radio
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
For optimal listening quality, the audio settings
(Volume, Bass, Treble, Ambience and Loudness)
can be adjusted to different audio sources,
resulting in audible differences when switching
between sources (radio, CD, etc.).
►

Check that the audio settings (V
olume, Bass,
Treble, Ambience and Loudness) are appropriate
to the sources being listened to. We recommend
setting the audio functions (Bass, Treble, Fr-Re

247
Bluetooth® audio system
10balance and Le-Ri balance) to the middle
position, setting the musical ambience to "None",
setting loudness correction to "Active" in CD
mode and "Inactive" in Radio mode.
The preset stations do not function (no
sound, 87.5 MHz is displayed, etc.).
The wrong waveband is selected.
►
Press the BAND button to return to the
waveband (FM, FM2, DAB,

AM) on which the
stations are preset.
Traffic announcement (TA) is shown but I
receive no traffic information.
The radio station is not part of the regional traffic
information network.
►

T
une to a radio station that broadcasts traffic
information.
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are inoperative (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the RDS function to allow the system
to check for a more powerful transmitter in the
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction. The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
►


Have the aerial checked by a dealer
.
The sound intermittently cuts out for 1 or 2
seconds in radio mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
►

Switch off the RDS function if the
phenomenon occurs too frequently and always
on the same route.
Media
The Bluetooth connection is cut.
The battery in the peripheral device may not be
sufficiently charged.
►

Charge the battery in the peripheral device.
The message "USB device error" is displayed
in the screen.
The USB stick has not been recognised, or may
be corrupted.
►


Reformat the USB memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►


Check that the CD is inserted in the player
the right way up. ►


Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
►

Check the content in the case of a burned
CD: read the recommendations in the "Audio"
section.
Due to poor quality
, certain burned CDs will not
be played by the audio system.
The CD audio quality is is poor.
The CD is scratched or of poor quality.
►
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable.
►

Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port.
Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter

.
►

Manually activate the MTP
profile on the
smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.
Few telephones or service providers allow the
use of this function.
►

Call your voicemail, via the telephone menu,
using the number provided by your operator

.
I am unable to access my directory of
contacts.
►

Check the compatibility of your telephone.

261
MyCitroën Play
11► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly
.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and/or CarPlay do not work. Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►

Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
► Start the vehicle’ s engine to increase the
charge of the battery.

286
MyCitroën Drive
► Check that the sound settings are appropriate
to the sources listened to. W e recommend
setting the sound functions (Bass, Treble,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if
satellite synchronisation is deactivated.
►

Settings
menu/Options/Date-Time Setting.
Select the "Time" tab and deactivate "GPS
synchronisation" (UTC).

287
Event data recorders
13Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display).
–

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor). As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–

Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's
identification number and used if necessary.
The personnel working for the servicing network (e.g.
garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.
Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.

290
Alphabetical index
180° rear vision 175
A
ABS 99
Accelerated charging unit (Wallbox)
182
Accessories

96
Access to the 3rd row

58, 60
Access to the spare wheel

210–211
Active Safety Brake

165, 167
AdBlue®

18, 198
AdBlue® tank

200
Additive, Diesel

196–197
Adjusting head restraints

50
Adjusting seat

48–50
Adjusting the air distribution

79–80
Adjusting the air flow

79–80
Adjusting the date

26, 260, 282
Adjusting the height and reach of
the steering wheel

52
Adjusting the lumbar support

48
Adjusting the seat angle

48, 50
Adjusting the seat belt height

104
Adjusting the temperature

79–80
Adjusting the time

26, 259, 283
Advanced Grip Control

101–102
Advice on care and maintenance

180, 202
Advice on driving

7, 134–135
Airbags

106–108, 110
Airbags, curtain

107–108
Airbags, front

106, 108, 110
Airbags, lateral 107–108
Air conditioning
77, 79, 79–80, 82
Air conditioning, digital

81
Air conditioning, dual-zone automatic

79–80
Air conditioning, manual

78–79, 81
Air intake

79–81
Air vents

77
Alarm

45–46
Android Auto connection

256, 274
Anti-lock braking system (ABS)

99
Anti-pinch

74
Antitheft / Immobiliser

29
Apple CarPlay connection

256, 273
Applications

274
Area, loading

30, 37–38, 72
Armrest, front

50
Assistance call

97
Assistance, emergency braking

99, 167
Audible warning

99
Audio streaming (Bluetooth)

243, 255, 278
B
Battery, 12 V 190, 196–197, 218–221
Battery, ancillaries
218
Battery, charging

220–221
Battery, remote control

36, 84
Bench seat, one-piece, fixed

57–59
Blind, panoramic roof

74
Blind spot monitoring system

171
Blind spot sensors

170
Blinds, side 73
BlueHDi
18, 196, 204
Bluetooth (hands-free)

243–244, 257, 279
Bluetooth (telephone)

257–258, 279–280
Bodywork

202
Bonnet

193
Boot

44
Boot lid

33–34, 35, 44
Brake discs

198
Brake lamps

216, 218
Brakes

198
Braking

148
Braking assistance system

99
Braking, automatic emergency

165, 167
Braking, dynamic emergency

141–142
Brightness

259
Bulbs

214
Bulbs (changing)

213, 216
C
Cable, audio 277
Cable, Jack
277
Capacity, fuel tank

177–178
Cap, fuel filler

177–178
Care of the bodywork

202
CD

242
CD, MP3

242
Central locking

28, 33, 37
Changing a bulb

213, 216, 218
Changing a bulb (side-hinged doors)

216

291
Alphabetical index
Changing a fuse 218
Changing a wheel
209
Changing a wiper blade

94–95
Changing the remote control battery

36
Changing to free-wheeling

200, 222
Charge level indicator (Electric)

20
Charging cable

183
Charging cable (Electric)

182
Charging connector (Electric)

181, 186, 188–189
Charging flap (Electric)

181, 186, 188–189
Charging system (Electric)

5, 8, 25, 179, 194
Charging the traction battery
(Electric)

20, 179, 186, 188–189
Checking the engine oil level

18
Checking the levels

194–196
Checking tyre pressures (using the kit)

206,
208–209
Checks

194, 196–198
Checks, routine

196–198
Child lock

132–133
Child lock on rear windows

133
Children

105, 112, 120–121, 127, 130, 130–131
Children (safety)

132
Child seats

105, 108–112, 118, 118–119, 130
Child seats, conventional

111–112,
118, 118–119
Child seats, i-Size

130
Child seats, ISOFIX

120–121, 127, 130, 130–131
Cleaning (advice)

180, 202–203Closing the boot 44
Closing the doors
28, 33, 43–44
Collision Risk Alert

165–166
Compressor, tyre inflation

206
Configuration, vehicle

24–25
Connected applications

274
Connection, Bluetooth

244, 257–258,
274–275, 279–280
Connection, Wi-Fi network

275
Connectivity

273
Consumption figures

25
Container, AdBlue®

199
Control, emergency boot release

35
Control, emergency door

28, 34–35
Control, heated seats

51
Control stalk, lighting

88
Control stalk, wipers

92–94
Control unit

182–183
Courtesy lamp

86
Courtesy lamp, front

86–87, 217
Courtesy lamp, rear

86–87, 217
Courtesy lamps

86–87, 217
Cover, load space

71
Crew cab, fixed

65–67
Crew cab, folding

67
Cruise control

154–157, 159–161
Cruise control, adaptive

157, 162–165
Cruise control by speed limit
recognition

156–157
Cruise control, dynamic with
Stop function

156–157D
DAB (Digital Audio Broadcasting) -
Digital radio
240–241, 254, 277
Date (setting)

26, 260, 282
Daytime running lamps

89, 214–215
Deactivating the passenger airbag

106, 110
Deactivation of DSC (ESC)

100
Deadlocking

33–34
Deferred charging

26
Deferred charging (Electric)

25–26, 181, 186, 189
Defrosting

53, 81
Demisting

81
Demisting, rear

82
Demisting, rear screen

82
Dimensions

233
Dipstick

18, 194
Direction indicators

89, 214–216, 218
Display, head-up

153–154
Domestic charging

183
Domestic charging (Electric)

187–189, 231
Door pockets

69
Doors, rear

43–44
Doors, side

39
Doors, side-hinged

33–34, 43–44, 216
Driver’s attention warning

169
Drive selector (Electric)

147, 197
Driving

134–135
Driving aids camera (warnings)

152
Driving aids (recommendations)

152
Driving economically

7