70
Ease of use and comfort
► To connect a 12 V accessory (maximum
power: 120 Watts), lift the cover and plug in a
suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
USB socket
The socket can be used to connect a portable
device or a USB memory stick.
The socket reads audio files that are sent to your
audio system to be played through the vehicle's
speakers.
These files can be managed using the steering-
mounted controls or those on the audio system.
The USB socket also allows a smartphone to be connected by
Android Auto
® or CarPlay®, enabling certain
smartphone applications to be used on the touch
screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
220 V socket
Depending on version, a 220 V/50 Hz socket
(maximum power: 120 W) is located underneath
the front right-hand seat and therefore
accessible from row 2.
This socket works with the engine running, as
well as in STOP mode of
Stop & Start.
► Lift the cover.
► Check that the indicator lamp is on green.
►
Connect your multimedia or other electrical
device (telephone charger
, laptop computer,
CD-DVD player, bottle warmer, etc.).
In the event of a malfunction, the
green
indicator lamp flashes.
Have it checked by a CITROËN dealer or a
qualified workshop.
Connect only one device to the socket at
a time (do not use an extension lead or
multi-socket) and only connect devices with
Class
II insulation (indicated on the device).
Do not use devices with metallic cases.
108
Safety
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved seat covers
compatible with the deployment of these
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (e.g.
clothing) as this could cause
injuries to the chest or arm when the airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Feel, Shine, Business Lounge
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as these help to secure the curtain
airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
–
In accordance with European regulations,
all children under the age of 12 or less than
1.5 metres tall must travel in approved child
seats suited to their weight , on seats fitted with
a seat belt or ISOFIX mountings.
–
Statistically
, the safest seats in your
vehicle for carrying children are the rear
seats.
–
Children weighing less than 9 kg must
travel in the "rearward facing" position,
whether in the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
–
"rearward facing" up to the age of 3,
–
"forward facing" over the age of 3.
135
Driving
6
If the vehicle absolutely must drive through a
flooded section of road:
►
Check that the depth of the water does not
exceed 15
cm, taking account of waves that
might be generated by other users.
►
Deactivate the Stop & Start function.
►
Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10
km/h).
►
Do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow
, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–
T
raction battery relay when starting.
–
V
acuum pump when braking.
–
V
ehicle tyres or aerodynamics when driving.
–
Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are located as close as possible
to the axle, and the nose weight (at the point
where it joins your vehicle) approaches the
maximum permitted, without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid activating
the audible signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
179
Practical information
7Do not persist but introduce a Diesel type
filler nozzle.
It is still possible to use a fuel can to fill
the tank slowly.
In order to ensure a good flow of fuel, do
not place the nozzle of the fuel can in direct
contact with the flap of the misfuel prevention
device.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a CITROËN dealer if the vehicle is
suitable for the distribution equipment of the
countries visited.
Charging system
(Electric)
400 V electrical system
The electric drive system, which operates at a
voltage of approximately 400 V, is identified by
orange cables and its components are marked
with this symbol:
An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Comply with the warning messages shown
on the labels, particularly inside the charging
flap.
High voltage system voltage is
dangerous and can cause burns or other
injuries or even fatal electric shock.
Since damage to high voltage components is
not visible, CITROËN recommends that you:
–
Never touch the components, damaged
or not, and never let your jewelry or other
metallic objects come into contact with these
components.
–
Never work on the orange high voltage
cables or on any other high voltage
component marked with the Electric risk label.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.
–
Never damage, modify or remove the
orange high voltage cables or disconnect
them from the high voltage network.
– Never open, modify or remove the cover of
the traction battery .
–
Never work with cutting and forming
tools or heat sources near high voltage
components and cables.
In case of low level of fluid in the cooling
tank, the refilling shall only be performed in a
qualified and trained workshop to verify that
the leakage is not in the traction battery
.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.
Damage to the vehicle or the traction battery
could result in the leakage of toxic gases or
fluids either immediately or later. CITROËN
recommends that you:
–
Always inform the fire and emergency
services in the event of an incident, warning
that the vehicle is equipped with a traction
battery
.
–
Never touch the liquids leaking from the
traction battery
.
–
Do not inhale the gases emitted by the
traction battery which are toxic.
–
Move away from the vehicle in the event of
incident or accident, the gases emitted being
flammable and could cause a fire.
180
Practical information
This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
The range of the battery may vary according
to the type of driving, the route, the use of
thermal comfort equipment and the ageing of its
components.
The lifespan of the traction battery depends on multiple factors, such as
climatic conditions, distance travelled and
how often it has been fast-charged.
To preserve the mileage of your vehicle and the durability of your traction battery,
CITROËN recommends that you:
–
Do not fully charge the battery of your
electric vehicle daily (charge the traction
battery below 80% as often as possible).
–
Do not completely discharge the battery
.
–
Do not store the vehicle for a long period
of non-use (more than 12
hours) when the
traction battery has a low or high charge level.
Prefer a charge level between 20 and 40%.
–
Limit the use of fast charging.
–
Do not expose the vehicle to temperatures
below -30°C and above +60°C for more than
24
hours.
–
A
void charging the vehicle at negative
temperatures (except if the vehicle ran more
than 20
minutes) or above +30°C.
–
Do not use the vehicle's traction battery as
a generator of energy
.
–
Do not use a generator to recharge your
vehicle's traction battery
.
181
Practical information
7In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Disposal of the traction battery
The traction battery is designed for the life of the
vehicle if the recommendations of CITROËN are
followed.
If it becomes necessary to replace the battery,
contact the CITROËN dealer for instructions on
its disposal. Improper disposal carries the risk of
severe burns, electric shock, and damage to the
environment.
In accordance with regulations, CITROËN
ensures a second life or recycling of this
component in collaboration with qualified
operators.
Charging connectors and
indicator lamps
1. Charging connectors (Electric)
2. Deferred charging activation button
3. Nozzle locking indicator lamp
Fixed red: nozzle positioned correctly and
locked in the connector.
Flashing red: nozzle incorrectly positioned or
locking not possible.
4. Charging indicator lamp
State of charging
indicator lamp Meaning
Fixed white Welcome lighting on
opening the flap and
disconnecting the
charging cable.
Fixed blue Deferred charging.
Flashing green Charging.
Fixed green Charging complete.
The charging
indicator lamp goes
off after about 2
minutes as the
vehicle's functions go
into standby.
The indicator lamp
comes on again
when the vehicle is
unlocked with the
Keyless Entry and
Start system or when
a door is opened
to indicate that
the battery is fully
charged.
Fixed red Malfunction.
182
Practical information
In case of impact, even light, against the
charging flap, do not use it.
Do not dismantle or modify the charging
connector - risk of electrocution and/or fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The charging cable supplied with the vehicle
(depending on version) is compatible with the
electrical systems in the country of sale. When travelling abroad, check the compatibility of local
electrical systems with the charging cable.
A full range of charging cables is available from
your dealer.
Contact a CITROËN dealer or a qualified
workshop for more information and to obtain
suitable charging cables.
Identification labels on charging
sockets/connectors
Identification labels are affixed to the vehicle,
charging cable and charger to inform the user
about which device needs to be used.
The meaning of each identification label is as
follows:
Identification label LocationConfigurationPower type/Voltage range
C
Charging connector (vehicle side) TYPE 2AC
< 480 Vrms
C
Charging socket (charger side) TYPE 2AC
< 480 Vrms
K
Charging connector (vehicle side) COMBO 2 (FF)DC
50 V – 500 V
183
Practical information
7Standard charging, mode 2
Domestic socket
(standard charging - alternating current (AC))
Mode 2 with a standard socket: 8 A maximum
charging current.
Mode 2 with a Green'Up socket: 16 A
maximum charging current.
To have this type of socket installed, call a professional installer.
Specific domestic charging cable - mode 2 (AC)
Identification label C on the charging
connector (vehicle side).
Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)
POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty. If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker:
–
If the circuit-breaker has tripped, contact a
professional to check that the electrical system
is compatible and/or carry out any necessary
repairs.
–
If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power
socket, protected by a 30
mA residual
current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.