2017 Citroen GRAND C4 PICASSO RHD Service

228
Emergency or assistance call
In an emergency, press this
button for more than 2 seconds.
Flashing of the green LED and
a voice message confirm that
the call has been made to the
"Localised Emergency Call" call
c e nt re*.
Pressing this button again immediately cancels
the request.
The green LED goes off.
The green LED remains on (without flashing)
when communication is established.
It goes off at the end of the call.
"Localised Emergency Call" immediately
locates your vehicle, starts communication with
you in your language**, and where necessary
sends the appropriate public emergency
services**. In countries where the service is
not available, or when the locating service has
been expressly declined, the call is sent directly
to the emergency services (112) without the
vehicle location. *

S
ubject to the general conditions for the
service available from dealers and subject to
technological and technical limitations. If you benefit from the C
ITROËN

C

onnect Box offer with the SOS and
assistance pack included, there are
additional services available to you in
your MyCITROËN personal space, via
the Internet website for your country.
Localised Emergency Call
If an impact is detected by the airbag
control unit, and independently of
the deployment of any airbags, an
emergency call is made automatically.
**

D

epending on the geographical cover of
"Localised Emergency Call", "Localised
Assistance Call" and the official national
language selected by the owner of the
vehicle.



T

he list of countries covered and Telematic
services is available from dealers or at
www.citroen.co.uk.
Safety

229
Localised Assistance Call
If you purchased your vehicle outside
the CITROËN dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes.
In a multi-lingual country, configuration
is possible in the official national
language of your choice.
A fault with the system does not
prevent the vehicle being driven. For technical reasons and in particular
to improve the quality of "Telematic
services" services to customers, the
manufacturer reserves the right to
carry out updates to the vehicle's on-
board telematic system.
A voice message confirms that the call has
been made**.
**

D

epending on the geographical cover of
"Localised Emergency Call", "Localised
Assistance Call" and the official national
language selected by the owner of the
vehicle.
The list of countries covered and Telematic
services is available from dealers or at
www.citroen.co.uk.Operation of the system
When the ignition is switched
on, the green LED comes on for
3 seconds indicating that the
system is operating correctly.
The red indicator lamp flashes
then goes off: there is a system
fault.
For all countries except Russia, Belarus
and Kazakhstan.
The red indicator lamp is on continuously:
replace the back-up battery.
For Russia, Belarus and Kazakhstan.
The red indicator lamp is on
continuously: there is a system
fault.
The red indicator lamp flashes: replace the
back-up battery.
In either case, the emergency and assistance
calls may not function.
Contact a qualified repairer as soon as
possible. Press this button for more than
2
seconds to request assistance
if the vehicle breaks down.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Geo-location
You can deactivate geo-location by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by a press on "Localised
Assistance Call" to confirm.
To reactivate geo-location, simultaneously
press the "Localised Emergency Call" and
"Localised Assistance Call" buttons again,
followed by a press on "Localised Assistance
Call" to confirm.
6
Safety

270
TOTAL & CITROËN
Partners in performance and
protecting the environment
Innovation in the search for
performance
For over 40 year, the TOTAL Research and
Development departments have developed lubricants
for CITROËN, to match the latest technical innovations
on CITROËN vehicles, both for competition and for
everyday motoring.
For you, this is an assurance that you will obtain the
best per formance from your engine.
Optimum protection for
your engine
By having your CITROËN vehicle
serviced with TOTAL lubricants, you are
contributing towards improving the life
and per formance of your engine, while
also protecting the environment.
Practical information

274
Checking levels
Take care when working under the bonnet, as certain areas of the engine may be extremely hot (risk of burns) and the cooling fan could start at
any time (even with the ignition off).
Engine oil level
The check is carried out either when
the ignition is switched on using the
oil level indicator in the instrument
panel for vehicles so equipped, or
using the dipstick.Checking using the dipstick
The location of the dipstick is shown in the
corresponding underbonnet layout view.
F
T
ake the dipstick by its coloured grip and
remove it completely.
F

W
ipe the end of the dipstick using a clean
non-fluffy cloth.
F

R
efit the dipstick and push fully down, then
pull it out again to make the visual check:
the correct level is between the marks A
and B .
It is normal to top-up the oil level between
two services (or oil changes). CITROËN
recommends that you check the level,
and top-up if necessary, every 3 000 miles
(5 000 kms). Check all of these levels regularly, in line with the manufacturer's service schedule. Top them up if necessary, unless other wise indicated.
If a level drops significantly, have the corresponding system checked by a CITROËN dealer or a qualified workshop.
To ensure that the reading is correct,
your vehicle must be parked on a level
sur face with the engine having been off
for more than 30 minutes. A = MA X
B = MIN
If you find that the level is above the A mark or
below the B mark, do not star t the engine .
-

I
f the level is above the MAX mark (risk
of damage to the engine), contact a
CITROËN dealer or a qualified workshop.
-

I
f the level is below the MIN mark, you
must top-up the engine oil.
Practical information

275
The brake fluid level should be close
to the "MA X" mark. If it is not, check
the brake pad wear.
Brake fluid level
Changing the fluid
Refer to the manufacturer's service schedule
for details of the interval for this operation.
Fluid specification
The brake fluid must conform to the
manufacturer's recommendations.
Topping-up the engine oil level
The location of the oil filler cap is shown in the
corresponding underbonnet layout view.
F
U
nscrew the oil filler cap to reveal the filler
aperture.
F

A
dd oil in small quantities, avoiding any
spills on engine components (risk of fire).
F

W
ait a few minutes before checking the
level again using the dipstick.
F

A
dd more oil if necessary.
F

A
fter checking the level, carefully refit the
oil filler cap and the dipstick in its tube.
Engine oil change
Refer to the manufacturer's service schedule
for details of the interval for this operation.
In order to maintain the reliability of the engine
and emission control system, never use
additives in the engine oil. After topping-up the oil, the check when
switching on the ignition with the oil
level indicator in the instrument panel
is not valid during the 30 minutes after
topping-up.
Oil grade
Before topping-up the oil or changing the oil,
check that the oil is the correct grade for your
engine and conforms to the manufacturer's
recommendations.
reservoir low level is reached this warning lamp
comes on in the instrument panel, accompanied
by an audible signal and a message.
The warning lamp comes on when the ignition is
switched on, or every time the stalk is operated,
until the reservoir is refilled.
Next time you stop, refill the screenwash /
headlamp wash reservoir.
Screenwash/headlamp
wash level low
In the case of vehicles fitted with
headlamp washers, when the fluid
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Practical information

276
Coolant level
Check the coolant level regularly.
The check and top-up must only be done with
the engine cold.
A low coolant level presents a risk of serious
damage to your engine.
The coolant level should be close to the "MA X"
mark but should never exceed it.
If the level is close to or below the "MIN" mark,
it is essential to top-up.When the engine is hot, the temperature of the coolant is
regulated by the fan.
In addition, as the cooling system is pressurised, wait
at least one hour after switching off the engine before
carrying out any work.
To avoid the risk of scalding in the event of an urgent need
to top-up, with a cloth around the cap, unscrew it by two
turns to allow the pressure to drop. When the pressure has
dropped, remove the cap and top-up the level.
Once the pressure has dropped, remove the cap and
top-up the level.
The cooling fan may star t after switching
off the engine: take care with ar ticles and
clothing that might be caught by the fan
blades. It is normal to top-up this fluid between
services.
Fluid specification
The coolant must conform to the
manufacturer's recommendations.
To p p i n g - u p
The reservoir must be topped-up without delay
by a CITROËN dealer or a qualified workshop.
Diesel fuel additive level
(Diesel with particle filter)
The additive reservoir low level is
indicated by fixed illumination of this
Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to
health or indeed very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Take used oil to a CITROËN dealer or
a qualified workshop (France) or to an
authorised waste disposal site.
Used products
warning lamp, accompanied by an audible
signal and a message that the particle filter
additive level is too low.
Practical information

277
Checks
12 V battery
The battery does not require any
maintenance.
However, check that the terminals
are clean and correctly tightened,
particularly in summer and winter.Refer to the manufacturer's
service schedule for details of the
replacement intervals for these
components.
Air filter and passenger compartment filter
Replace the oil filter each time the
engine oil is changed.
Refer to the manufacturer's
service schedule for details of
the replacement interval for this
component.
Oil filterThe presence of this label, in particular
with the Stop & Start system, indicates
the use of a specific 12 V lead-acid
battery with special technology and
specification.
The involvement of a CITROËN dealer
or a qualified workshop is essential when
replacing or disconnecting the battery.
Unless other wise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.
Other wise, have them checked by a CITROËN dealer or a qualified workshop.
Depending on the environment (e.g. dusty
atmosphere) and the use of the vehicle
(e.g. city driving), replace them twice as often
if necessary .
A clogged passenger compartment filter may
have an adverse effect on the per formance
of the air conditioning system and generate
undesirable odours.
Particle filter (Diesel)
The start of saturation of the particle
filter is indicated by the fixed
illumination of this warning lamp
accompanied by a warning message.
As soon as the traffic conditions permit,
regenerate the filter by driving at a
speed of at least 40 mph (60 km/h) until
the warning lamp goes off.
If the warning lamp stays on, this
indicates a low additive level.
For more information on Checking
levels and the Diesel additive level in
particular, refer to the corresponding
section.
On a new vehicle, the first particle
filter regeneration operations may be
accompanied by a "burning" smell,
which is per fectly normal.
Following prolonged operation of the
vehicle at very low speed or at idle,
you may, in exceptional circumstances,
notice the emission of water vapour at
the exhaust on acceleration. This does
not affect the behaviour of the vehicle
or the environment.
When carrying out work on the battery, refer
to the "
12 V batter y " section for details of the
precautions to be taken before disconnecting
the battery and following its reconnection.
7
Practical information

278
Brake wear depends on the style
of driving, particularly in the case
of vehicles used in town, over short
distances. It may be necessary to have
the condition of the brakes checked,
even between vehicle services.
Brake pads
For information on checking brake
disc wear, contact a CITROËN dealer
or a qualified workshop.
Brake disc wear
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
units as important as those in the
braking system, CITROËN selects and
offers very specific products.
After washing the vehicle, dampness,
or in wintry conditions, ice can form
on the brake discs and pads: braking
efficiency may be reduced. Make light
brake applications to dry and defrost
the brakes.
Electric parking brake
For more information, refer to the "Electric
parking brake - Operating faults " section.
This system does not require any
routine servicing. However, in the
event of a problem, have the system
checked by a CITROËN dealer or a
qualified workshop.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).
Refer to the manufacturer's service
schedule for the checking interval for
this component.
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Refer to the manufacturer's service
schedule for details of the level
checking interval for this component.
To avoid damaging the electrical units,
never use a high pressure jet wash in
the engine compartment.
Unless there is a leak in the circuit, a drop in
the brake fluid level indicates that the brake
pads are worn.
Practical information