
65
Motorised tailgate
General points
Never place a finger in the locking 
mechanism of the motorised tailgate - 
Risk of serious injury!
Anti-pinch
The motorised tailgate includes a system 
for detecting obstacles, which automatically 
interrupts and reverses the movement by a few 
degrees, to allow the obstacle to be cleared.
Note that this anti-pinch system does not 
operate at the end of the closing movement 
(around 1 cm before complete closure).
The motorised operation of the tailgate can 
be activated or deactivated by selecting 
"
Motorized tailgate " in the Driving menu of 
the touch screen.
Bicycle carrier / Towbar
The tailgate is not designed to be fitted with a 
bicycle carrier.
If a bicycle carrier is fitted to a towbar with a 
wiring harness connected to a towbar socket, 
the motorised operation of the tailgate is 
automatically deactivated.
If using a towbar or bicycle carrier not approved 
by CITROËN, it is essential to deactivate the 
motorised operation of the tailgate.
Tailgate operation commands must be made 
with the vehicle stationary.
Ensure that there is enough free space to allow 
the motorised tailgate to open. To avoid the risk of injury through 
pinching or trapping, before and during 
operation of the tailgate:
-
 
e
nsure that there is no person close 
to the rear of the vehicle,
-
 w
atch the behaviour of rear 
passengers, particularly children. 
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66
or
Opening the tailgate with the 
electronic key / remote control (A)
Opening the tailgate with the 
"Keyless Entry and Starting" 
system "B"
Opening the tailgate
F Make a long press on the remote control button.
F
 
P
ress button B on the tailgate, with the 
electronic key in the zone covered.
When selective locking is activated, the 
electronic key must be near the rear of 
the vehicle.
By default, the tailgate opens 
completely or alternatively to the 
memorised position.
F
 
A
fter complete unlocking of the vehicle, 
press control B on the tailgate.
The instruction is confirmed by an audible 
signal.
Motorised closing
There are two possibilities:
F  P ress and release the exterior control B .
or
The motorised tailgate has an anti-
pinch system that interrupts closing if it 
encounters an obstacle.F
 
P
 ress and then release button C .
There are several ways of operating the 
motorised tailgate:
-
 
u
sing the Keyless Entry and Starting 
electronic key (A) ,
-
 
u
sing the exterior control on the 
tailgate
 (
B),
-
 
u
sing the interior control on the tailgate (C) ,
-
 
b
y a movement of your foot, if your vehicle 
has the hands-free tailgate access 
function.
Motorised opening
For more information on Hands-free tailgate 
access , refer to the corresponding section.
Operation
Operation of the tailgate can be 
interrupted at any time:
-
 
b
 y pressing 
one of these 
two
 
buttons,
or
-
 
b
 y pressing the exterior control B .
After interruption of an operation, 
another press on one of the controls 
resumes the movement, with the 
exception of a press on the remote 
control button, which only allows 
opening. 
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67
Memorising an  
opening position
Where height is restricted (garage with a low 
ceiling,
  ...) it is possible to limit and memorise 
the opening angle of the motorised tailgate.
This memorisation is done as follows:
-
 
o
 pen the tailgate to the desired position,
-
 
p
 ress button   C or the exterior control B for 
more than 3 seconds.
Memorisation of the maximum opening position 
of the tailgate is confirmed by an audible signal.
To cancel the memorised position:
-
 
s
 top the tailgate in an intermediate 
position,
-
 
p
 ress button   C or the exterior control B for 
more than 3 seconds.
Cancellation of the memorised position is 
confirmed by an audible signal.
Manual operation
The motorised tailgate can be opened and 
closed manually, even if motorised operation is 
activated.
However, any manual intervention must be 
done with the tailgate stopped.
Repeated opening and closing of the 
tailgate can cause overheating of its 
electric motor, after which opening and 
closing will not be possible.
Allow 10 minutes for the motor to cool 
down before operating the tailgate 
again.
If you are not able to wait, operate it 
manually.
Detection of obstacles
Should an obstacle (person or object) be 
encountered, the anti-pinch system interrupts 
the closing movement and raises the tailgate a 
few centimetres to clear the obstacle. When opening and closing a motorised tailgate 
manually, there is no assistance from gas-filled 
struts. Resistance to opening and closing is 
therefore entirely normal. 
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68
Reinitialising the motorised 
tailgate
This operation is necessary where there is 
no movement - after detection of an obstacle, 
connecting or recharging the battery,  ...
F
 
O
 pen the tailgate manually, if necessary.
F
 
M
 anually close the tailgate fully.
If the problem persists, contact a CITROËN 
dealer or a qualified workshop.
Precautions in use
In wintry conditions
In the event of an accumulation of snow 
on the tailgate, clear the snow before 
commanding a motorised opening of 
the tailgate.
The formation of ice can block the 
tailgate and prevent its opening: wait 
until the ice melts with the heating of 
the passenger compartment.
When washing the vehicle
When washing the vehicle in an 
automatic car wash, don't forget to 
lock your vehicle to avoid the risk of 
unexpected opening.
Back-up release
F Fold back the rear seats to gain access to  the lock from inside the boot.
F
 
I
 nsert a small screwdriver into hole A of the 
lock to unlock the tailgate.
F
 
M
 ove the latch to the left.
Locking after closing
If the fault persists after closing again, the boot 
will remain locked. To manually unlock the boot in the event of a 
battery or central locking failure.
Unlocking 
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69
Hands-free tailgate access
The tailgate my be equipped with a hands-free function, to allow you to open or close the tailgate 
when your hands are full.
For more information on the Motorised tailgate, refer to the corresponding section.
F
 
W
 ith your hands full and the remote control 
on your person in the recognition zone
  A, 
pass your foot rapidly below the rear 
b u m p e r.
The instruction is confirmed by flashing of the 
direction indicators and an audible signal.
The tailgate opens to the memorised position.
Passing your foot below the bumper again while 
the tailgate is opening stops the movement. 
Passing your foot below the bumper for a third 
time reverses the direction of movement.
"Hands-free" closing
F With your hands full and the remote control  on your person in the recognition zone   A, 
pass your foot rapidly below the rear 
b u m p e r.
The instruction is confirmed by flashing of the 
direction indicators and an audible signal.
Deactivation
Hands-free tailgate access is activated by 
default.
This function can be activated or deactivated 
by selecting " Hands-Free Tailgate Access " in 
the Driving  menu of the touch screen.
Ensure that you are steady on your feet 
before passing a foot rapidly below the 
rear bumper.
Take care not to touch the exhaust 
system, which may be hot - Risk of 
burns! If the vehicle is locked, it is unlocked 
before opening the tailgate.
Automatic locking
To have the vehicle lock itself after closing the 
tailgate by passing a foot below the bumper, 
activate " Hands-free tailgate access self-
locking " in the Driving  menu of the touch 
screen.
Passing your foot below the bumper again while 
the tailgate is closing stops the movement. 
Passing your foot below the bumper for a third 
time reverses the direction of movement.
"Hands-free" opening 
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70
Recommendations related to the "Hands-free tailgate 
access" function
If several passes of your foot below the rear 
bumper fail to open the tailgate, wait a few 
seconds before starting again.
The function is automatically deactivated in the 
event of heavy rain or accumulation of snow.
If the function fails to operate, check that 
the electronic key is not exposed to strong 
electromagnetic inter ference (a  smartphone,   ...).
The function may not work correctly with a 
prosthetic leg.
The function may not work correctly if your 
vehicle is fitted with a towbar. In some circumstances, the tailgate may only 
open or close, particularly if:
-
 
y
 our vehicle is fitted with a towbar,
-
 
y
 ou hitch or unhitch a trailer,
-
 
y
 ou fit or remove a bicycle carrier,
-
 
y
 ou load or unload bicycles from a bicycle 
c a r r i e r,
-
 
y
 ou place or lift something behind the 
vehicle,
-
 
a
 n animal approaches the rear bumper,
-
 
y
 ou are washing your vehicle,
-
 
a s
 ervice is being carried out on your 
vehicle,
-
 
y
 ou are accessing the spare wheel 
(depending on version).
To avoid such operating problems, keep the 
electronic key away from the recognition zone 
or deactivate "Hands-free tailgate access".
Ensure that no object or person might prevent 
the correct opening or closing of the tailgate.
Be particularly aware of children when 
operating the tailgate. 
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191
Reversing camera
Clean the reversing camera regularly 
using a soft, dry cloth.
The reversing camera is activated automatically 
when reverse gear is engaged.
Depending on version, the image is displayed 
in the touch screen or the instrument panel.
The superimposed representation of guide 
lines helps with the manoeuvre.The blue lines represent the general direction 
of the vehicle (the difference corresponds to 
the width of your vehicle without the mirrors).
The red lines represent a distance of about 
30 cm beyond the edge of your vehicle's rear 
b u m p e r.
The green lines represent distances of 
about
 
1   and 2 metres beyond the edge of your 
vehicle's rear bumper.
The turquoise blue curves represent the 
maximum turning circle.
The reversing camera cannot in any 
circumstances replace the need for 
vigilance on the part of the driver. Opening the tailgate causes the display 
to disappear.
The reversing camera function may be 
supplemented by parking sensors.
High pressure jet washing
When washing your vehicle, do not 
direct the lance within 30 cm of the 
camera lens. They are represented by lines marked 
"on the ground" and do not allow the 
position of the vehicle to be determined 
relative to tall obstacles (e.g. other 
vehicles).
Some deformation of the image is normal.
It is normal to be able to see part of the 
number plate at the bottom of the screen. 
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192
360 Vision
This system provides a view in the instrument 
panel of the near surroundings of your vehicle, 
using cameras mounted at the front and rear of 
your vehicle and under the door mirrors.
Depending on the angle of view chosen (front 
view, rear view or 360° panoramic view), 
360  Vision provides special visual assistance 
in particular driving conditions such as when 
entering a blind junction or manoeuvring in 
areas of reduced visibility.
Once activated, this function operates up to 
9
  mph (15 km/h). Above 18 mph (30 km/h), the 
function is deactivated automatically. This system is a visual aid which in no 
circumstances can replace the need for 
vigilance on the part of the driver.
The images provided by the cameras 
may be deformed by the relief. The 
presence of areas in shade, in sunny 
conditions, or of low ambient light may 
darken the image and reduce contrast.Forward vision
The camera located in the front bumper is 
activated and views of the areas located at 
front left and front right appear simultaneously 
in the instrument panel.
Rear vision
The camera located in the tailgate is activated 
and the view of the area behind your vehicle is 
displayed in the instrument panel and behaves 
like a reversing camera, whatever the position 
of the gear selector lever.
The blue lines represent the width of your 
vehicle (excluding mirrors): they move 
according to the position of the steering wheel.
The red line represents a distance of 30 cm 
from the rear bumper, and the two green 
lines, 1 m and 2 m from the rear bumper, 
respectively.
Rear vision is displayed automatically 
when engaging reverse, regardless of 
the state of the system. 
Driving