2017 Citroen GRAND C4 PICASSO Audio and telematics

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Audio and Telematics
The CD player can play files with .mp3, .wma, .wav and .aac file extensions, with a bit rate of of 32 to 320 Kbps. It also supports TAG mode (ID3 tag, WMA TAG). Other file types (mp4, ...) may be played. Files of the ".wma" type should be to the wma9 standard. The sampling rates supported are 11, 22, 44 and 48 KHz.
Via the USB port, the system can play audio files with the extension ".mp3, .wma, .wav, .cbr, .vbr" with a bit rate of 32 to 320 Kbps. No other file types (.mp4, ...) can be played. Files of the ".wma" type should be to the wma9 standard.
The sampling rates supported are 11, 22, 44 and 48 KHz.
File names should have less than 20 characters, avoiding special characters (e.g.: " ? ; ù) so as to avoid any reading or display problems.
In order to be able to play a recorded CDR or CDRW, the ISO 9660 level 1. 2 or Joliet file format is recommended when recording. If the disc is recorded in another format, it may not be played correctly. It is recommended that the same recording format is always used for an individual disc, with as low a speed as possible (4x maximum) for optimum sound quality. In the particular case of a multi-session CD, the Joliet format is recommended.
Information and advice
To protect the system, do not use a USB hub.
It is recommended that you use genuine Apple ® USB cables for correct ® USB cables for correct ®
operation.
Use only USB memory sticks formatted FAT32 (File Allocation Table).

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Telephone
Pairing a Bluetooth ® Pairing a Bluetooth ® Pairing a Bluetooth telephone ® telephone ®
As a safety measure and because it requires the sustained attention of the driver, the pairing of your a Bluetooth telephone to the Bluetooth hands-free audio system must only be carried
out with the vehicle stationary and the ignition on
The services available depend on the network, the SIM card and the compatibility of the Bluetooth telephone used. Refer to the instructions for your telephone and to your service provider for the services available to you.
Activate the telephone's Bluetooth function and ensure that it is "visible to all" (telephone configuration).
Go to the Brand's website for more information (compatibility, more help, ...).
* If your telephone is fully compatible.
The " Telephone " menu gives access to the following functions in particular: " Directory " * , " Calls list ", " View paired devices ". Depending on the type of telephone, you may be asked to accept or confirm access by the system to each of these functions.
If pairing fails, the number of attempts is not restricted. A message appears in the screen confirming the pairing.
Procedure from the telephone Completing the pairing
Procedure from the system
Select the name of the system in the list of devices detected. To complete the pairing, whichever procedure is used (from the telephone or from the system), check that the code displayed in the system and the
telephone is the same and confirm.
Press the MENU button.
Select the " Connections " menu.
Confirm with OK .
A window is displayed with a search in progress message.
In the list of devices detected, select a telephone to pair. Only one telephone can be
paired at a time.
Confirm with OK .
Select " Search for a Bluetooth device ".
Information and advice

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Confirm with OK .
Confirm with OK .
Confirm with OK .
Confirm with OK.
The telephone connection automatically includes hands-free operation and audio streaming. The ability of the system to connect to just one profile depends on the telephone. Both profiles may connect by default.
A number indicates the profile of the connection with the system: - 1 for media or 1 for telephone. - 2 for media and telephone.
When you delete a pairing in the system, remember to delete it from your telephone as well.
Indicates that a device is connected.
Indicates the audio streaming profile.
Indicates the hands-free telephone profile.
Press the MENU button.
Managing connections
Select " Connections ".
Select " Connections management " and confirm. The list of paired devices is displayed.
Select a telephone.
Then select and confirm: - " Connect telephone " / " Disconnect telephone ": to connect / disconnect the telephone or the hands-free kit o n l y. - " Connect media player " / " Disconnect media player ": to connect / disconnect streaming only. - " Connect telephone + media player " / " Disconnect telephone + media player ": to connect / disconnect the telephone (hands-free kit and streaming). - " Delete connection ": to delete the pairing.

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Receiving a call
An incoming call is announced by a ring and a superimposed display in the screen.
Select the " YES Select the " YES Select the " " tab in the screen using the buttons.
Confirm with OK .
Confirm with OK .
Press this button at the steering mounted controls to accept the call.
Making a call
In the " Telephone " menu.
Select " Call ".
Select " Calls list ".
Select " Dial ".
Or
Or
Select " Directory ".
Press this button for more than two seconds for access to your directory, then navigate using the thumb wheel.
In the " Telephone " menu.
Select " End call ".
Ending a call
During a call, press one of the buttons for more than 2 seconds.
Confirm with OK to end the call.
The system accesses the telephone's contacts directory, depending on its compatibility, and while it is connected by Bluetooth
With certain telephones connected by Bluetooth, you can send a contact to the directory of the audio system. Contacts imported in this way are saved in a permanent directory visible to all, whatever the telephone
connected. The menu for the directory is not accessible if it is empty.

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During a call, press OK to display the contextual menu.
In the contextual menu, select " End call " to end the call.
Managing calls
Hang up
(so that the caller cannot hear)
In the contextual menu: - select " Micro OFF " to switch off the microphone. - deselect " Micro OFF " to switch the microphone on.
In the contextual menu: - select " Telephone mode " to transfer the call to the telephone (for example, to leave the vehicle while continuing a conversation). - deselect " Telephone mode " to transfer the call to the vehicle.
Microphone off
Telephone mode
If the contact has been cut off, when you reconnect on returning to the vehicle, the Bluetooth connection will be restored automatically and sound returned to the system (depending on the compatibility of the telephone). In some cases telephone mode must be activated from the telephone.
From the contextual menu, select " DTMF tones " and confirm to use the digital keypad to navigate in the interactive voice response menu.
From the contextual menu, select " Switch " and confirm to return to a call left on hold.
Interactive voice response
Dual call
Confirm with OK .
Confirm with OK .
Confirm with OK .
Confirm with OK .
Confirm with OK .

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To modify the contacts saved in the system, press MENU then select " Telephone " and confirm. Select " Directory management " and confirm. You can: - " Consult an entr y ", - " Delete an entry ", - " Delete all entries ".
Make a long press on SRC/TEL .
The system accesses the telephone's contacts directory, depending on its compatibility, and while it is connected by Bluetooth.
With certain telephones connected by Bluetooth you can send a contact to the directory of the audio system. Contacts imported in this way are saved in a permanent directory visible to all, whatever the telephone connected. The menu for the directory is not accessible if it is empty.
Select " Directory " to see the list of contacts.
Directory
Confirm with OK .
OR
Voice recognition
This function allows you to use your smartphone's voice recognition via the system.
To start voice recognition, depending on the type of steering mounted controls:
Make a long press on the end of the lighting control stalk.
Press this button.
Voice recognition requires the use of a compatible smartphone first connected to the vehicle by Bluetooth.

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The table below gives answers to the most frequently asked questions on your audio system.
QUESTIONANSWERSOLUTION
With the engine off, the audio system switches off after a few minutes of use.
When the engine is switched off, the audio system operating time depends on the state of charge of the battery. The switch-off is normal: the audio equipment switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
The message "the audio system is overheated" appears on the display.
In order to protect the installation if the surrounding temperature is too high, the audio system switches to an automatic thermal protection mode leading to a reduction in volume or CD play stopping.
Switch the audio system off for a few minutes to allow the system to cool.
Frequently asked questions
QUESTIONANSWERSOLUTION
There is a difference in sound quality between the different audio sources (radio, CD...).
For optimum sound quality, the audio settings (Volume, Bass, Treble, Ambience and Loudness) can be adapted to the different sound sources, which may result in audible differences when changing source (radio, CD...).
Check that the audio settings (Volume, Bass, Treble, Ambience and Loudness) are adapted to the sources listened to. It is advisable to set the audio functions (Bass, Treble, Front-Rear Balance and Left-Right Balance) to the middle position, select the musical ambience "None" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
Radio

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QUESTIONANSWERSOLUTION
The preset stations do not function (no sound, 87.5 Mhz is displayed...).
An incorrect waveband is selected. Press the BAND button to return to the waveband (FM, FM2, DAB, AM) on which the stations are preset.
The traffic announcement (TA) is displayed. I do not receive any traffic information.
The radio station is not part of the regional traffic information network. Tune to a radio station which broadcasts traffic information.
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the RDS function to enable the system to check whether there is a more power ful transmitter in the geographical area.
The environment (hills, buildings, tunnels, underground car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a fault in the audio system.
The aerial is absent or has been damaged (for example when going through an automatic car wash or into an underground car park). Have the aerial checked by a franchised dealer.
Sound cut-outs of 1 to 2 seconds in radio mode. During this brief sound cut-out, the RDS searches for another frequency giving better reception of the station. Deactivate the RDS function if the phenomenon is too frequent and always on the same route.