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Lost electronic key
Visit a CITROËN dealer with the vehicle's registration certificate, your personal identification documents and if possible the key code label.
The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a new key.
Electronic key
The electronic key is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle, without
you being aware of it.
Do not repeatedly press the buttons of your electronic key out of range and out of sight of your vehicle. You run the risk of stopping it from
working and the remote control would have to be reinitialised.
The electronic key cannot operate as a remote control when it is in the reader or even when the ignition is switched on.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.
As a safety precaution (with children on board), take the electronic key with you when you leave the vehicle, even for a short time.
Electrical interference
The electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong magnetic fields, ...
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.
Don't forget to turn the wheel to lock the steering column.
When purchasing a second-hand vehicle
Have all of the keys in your possession paired by a CITROËN dealer, to ensure that only your keys allow your vehicle to be unlocked
and started.
Access
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Boot
Opening the tailgate
With the electronic key / remote
control
F With the vehicle unlocked or with the electronic key of the Keyless Entry and
Starting system in the zone covered, press
the tailgate control A .
F
Ra
ise the tailgate.
F
M
ake a long press on this button
to release the tailgate. If the
vehicle was locked, this action
first unlocks the vehicle.
F
Ra
ise the tailgate.
When selective unlocking is activated,
the electronic key must be close to the
rear of the vehicle.
Closing the tailgate
F Lower the tailgate using the interior grips.
F R elease the grips and press down on the
outside of the tailgate to close it.
If the tailgate is not properly closed:
The tailgate is not designed to take a
bicycle carrier. -
e
ngine running, this warning
lamp and a message appear
in the instrument panel
(monochrome digital) for a
few
seconds,
-
v
ehicle moving (speed
above 6 mph (10 km/h)), this
warning lamp and a message
appear in the instrument panel
(monochrome digital and 12
inch
colour) for a few seconds,
accompanied by an audible
signal.With the tailgate opening control
Access
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or
Opening the tailgate with the
electronic key / remote control (A)
Opening the tailgate with the
"Keyless Entry and Starting"
system "B"
Opening the tailgate
F Make a long press on the remote control button.
F
P
ress button B on the tailgate, with the
electronic key in the zone covered.
When selective locking is activated, the
electronic key must be near the rear of
the vehicle.
By default, the tailgate opens
completely or alternatively to the
memorised position.
F
A
fter complete unlocking of the vehicle,
press control B on the tailgate.
The instruction is confirmed by an audible
signal.
Motorised closing
There are two possibilities:
F P ress and release the exterior control B .
or
The motorised tailgate has an anti-
pinch system that interrupts closing if it
encounters an obstacle.F
P
ress and then release button C .
There are several ways of operating the
motorised tailgate:
-
u
sing the Keyless Entry and Starting
electronic key (A) ,
-
u
sing the exterior control on the
tailgate
(
B),
-
u
sing the interior control on the tailgate (C) ,
-
b
y a movement of your foot, if your vehicle
has the hands-free tailgate access
function.
Motorised opening
For more information on Hands-free tailgate
access , refer to the corresponding section.
Operation
Operation of the tailgate can be
interrupted at any time:
-
b
y pressing
one of these
two
buttons,
or
-
b
y pressing the exterior control B .
After interruption of an operation,
another press on one of the controls
resumes the movement, with the
exception of a press on the remote
control button, which only allows
opening.
Access
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Recommendations related to the "Hands-free tailgate
access" function
If several passes of your foot below the rear
bumper fail to open the tailgate, wait a few
seconds before starting again.
The function is automatically deactivated in the
event of heavy rain or accumulation of snow.
If the function fails to operate, check that
the electronic key is not exposed to strong
electromagnetic inter ference (a smartphone, ...).
The function may not work correctly with a
prosthetic leg.
The function may not work correctly if your
vehicle is fitted with a towbar. In some circumstances, the tailgate may only
open or close, particularly if:
-
y
our vehicle is fitted with a towbar,
-
y
ou hitch or unhitch a trailer,
-
y
ou fit or remove a bicycle carrier,
-
y
ou load or unload bicycles from a bicycle
c a r r i e r,
-
y
ou place or lift something behind the
vehicle,
-
a
n animal approaches the rear bumper,
-
y
ou are washing your vehicle,
-
a s
ervice is being carried out on your
vehicle,
-
y
ou are accessing the spare wheel
(depending on version).
To avoid such operating problems, keep the
electronic key away from the recognition zone
or deactivate "Hands-free tailgate access".
Ensure that no object or person might prevent
the correct opening or closing of the tailgate.
Be particularly aware of children when
operating the tailgate.
Access
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Reinitialising the electric
windows
Deactivating the rear
controls for the rear
windows
In the event of contact during operation
of the windows, you must reverse the
movement of the window. To do this,
press the switch concerned.
When operating the passenger electric
window switches, the driver must
ensure that nothing is preventing
correct closing of the windows.
The driver must ensure that the
passengers use the electric windows
c o r r e c t l y.
Be particularly aware of children when
operating the windows.
Be aware of passengers or other
persons present when closing the
windows using the electronic key or the
"Keyless Entry and Starting" system.
Following reconnection of the battery, the
safety anti-pinch function must be reinitialised.
The safety anti-pinch function is not active
during these operations.
For the safety of your children, press
switch 5 to prevent operation of the
rear windows irrespective of their
positions.
The indicator lamp in the button comes on,
accompanied by a message confirming
activation. It remains on, as long as the child
lock is off (deactivated).
Use of the rear electric windows from the
driver's controls remains possible. For each window:
-
l
ower the window completely, then raise it,
it will rise in steps of a few centimetres with
each action. Repeat the operation until the
window closes completely,
-
c
ontinue to pull the switch for at least
one
second after reaching this position,
window closed.
2
Access
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Courtesy lamps
1. Front courtesy lamp
2. Front map reading lamps
3.
R
ear courtesy lamp
4.
R
ear map reading lamps
Front - rear courtesy lamps
F With the ignition on, press the corresponding switch.
Front - rear map reading
lamps
With the "permanent lighting" mode,
the lighting time varies according to the
circumstances:
-
w
ith the ignition off, approximately
ten minutes,
-
i
n energy economy mode,
approximately thirty seconds,
-
w
ith the engine running, unlimited.
In this position, the courtesy lamp
comes on gradually:
Permanently off.
Permanent lighting.
-
w
hen the vehicle is unlocked,
-
w
hen the electronic key is removed from
the reader,
-
w
hen opening a door,
-
w
hen the remote control locking button is
used, in order to locate your vehicle.
Illumination of the door mirror spot lamps is
only possible if the courtesy lamp is in this
position.
It switches off gradually:
-
w
hen the vehicle is locked,
-
w
hen the ignition is switched on,
-
3
0 seconds after the last door is closed. Take care to avoid leaving anything in
contact with the courtesy lamps.
3
Ease of use and comfort
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Starting-switching off the engine with the electronic key
F Place the gear selector lever at P or N for vehicles with an automatic gearbox or
neutral with a manual gearbox.
F
I
nsert the electronic key in the reader.
F
P
ress the brake pedal for vehicles with an
automatic gearbox, or fully declutch for
vehicles with a manual gearbox.
Starting the engine
For Diesel vehicles , in
temperatures below zero the
engine will not start until the
preheater warning lamp has
gone off.
If one of the starting conditions is not
met, a reminder message appears in
the instrument panel screen. In some
circumstances, it is necessary to
turn the steering wheel slightly while
pressing the "START/STOP" button
to assist unlocking of the steering;
a message warns you when this is
needed. F
B
riefly press the "
START/STOP"
button.
T
he steering column unlocks and
the engine starts more or less
immediately (see the advice for
Diesel versions). If this warning lamp comes on after
pressing "START/STOP", you should
hold the brake or clutch pedal down
until the warning lamp goes off and
do not press the START/STOP button
again before the engine starts.
4
Driving
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Electronic key left in the
reader
If the electronic key is left in the reader,
on opening the driver's door a message
appears to warn you.In the event of an emergency only,
the engine can be switched off
without any conditions. To do this,
press the "START/STOP" button for
about three seconds.
In this case the steering column locks
as soon as the vehicle stops.
Emergency stop
F Immobilise the vehicle.
F
P lace the gear selector lever at P or N for
vehicles with an automatic gearbox, or
neutral with a manual gearbox.
Switching off the engine
If the vehicle is not immobilised, the
engine will not stop. F
B
riefly press the "
START/STOP"
button
T
he engine stops and the
steering column locks.
F
R
emove the electronic key from the reader.
Switching off the engine leads to a loss
of braking assistance.
Driving