2017 CITROEN C5 AIRCROSS ESP

18
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a
very long wait (around 2 to 3 minutes).Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10
of the
catalogue time). Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the
transfer of this information.
CITROËN Connect Radio

20
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the ambience is deselected.
When changing the ambience setting, the
treble and bass settings are reset. The selection of an ambience setting imposes
the settings for treble and bass and vice versa.
Modify the treble and bass or ambience
settings to obtain the desired musical
ambience.
When changing the balance setting,
distribution is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a
distribution setting imposes
the balance settings and vice versa. Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a
difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted
to the sources listened to. Adjust the audio
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system automatically
goes into energy economy mode and switches off
to maintain an adequate charge in the battery.Start the engine to increase the charge of the
battery.
CITROËN Connect Radio

2
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-

G
o to the "Notifications" of messages,
emails, map updates and, depending on the
services, the navigation notifications.
-

G
o to the settings for the touch screen and
the digital instrument panel. Selection of the audio source (depending on
equipment):
-

F
M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment).
-
V

ideo (depending on equipment).Using the "Settings" menu, create a
profile
for just one person or a group of people
with common interests, with the possibility
of entering a
multitude of settings (radio
presets, audio settings, navigation history,
contact favourites, etc.); these settings are
taken into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5


minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice commands :
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
equipment).
Short press, system voice
commands.
Long press, smartphone voice
commands via the system.
Increase volume.
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21
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a
USB charger
connected to the 12
V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.)
may block reception, including in RDS
mode. This behaviour is normal in the
propagation of radio waves and does not
indicate any failure of the audio system.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press " Presets ".
Make a
long press on one of the
buttons to preset the station.
Changing waveband
Press Radio Media to display the
primary page.
To change the waveband, press "Band…"
displayed at the top right of the screen.
Activating/Deactivating RDS
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Activate/deactivate " Station
tracking ".
Press " OK" to confirm.
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies. However,
in certain conditions, coverage of an RDS
station may not be assured throughout the
entire country as radio stations do not cover
100% of the territory. This explains the loss
of reception of the station during a
journey.
Displaying text information
The "Radio Text" function allows
information transmitted by the radio
station and related to the station or the
song playing to be displayed. Press Radio Media
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio settings ".
Select " General ".
Activate/deactivate " Display radio
text ".
Press " OK" to confirm.
Playing TA messages
The TA (Traffic Announcement) function
gives priority to TA alert messages.
To operate, this function needs good
reception of a
radio station that carries
this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that
the TA message can be heard. Normal
play of the media previously playing is
resumed at the end of the message.
Select " Announcements ".
Activate/Deactivate " Traffic
announcement ".
Press " OK" to confirm.
.
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22
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.
The different "multiplexes/ensembles"
offer a choice of radio stations arranged in
alphabetical order.
Press Radio Media to display the
primary page.
Press "Band…" at the top right of the screen to
display the " DAB" waveband.
DAB-FM tracking
"DAB" does not cover 100% of the
te r r i to r y.
When the digital radio signal is poor,
"DAB-FM auto tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding FM analogue station (if
there is one).
Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page. Select "
Radio settings ".
Select " General ".
Activate/deactivate " FM- DAB
tracking ".
Activate/deactivate " Station
tracking ".
Press " OK".
If "DAB-FM auto tracking" is activated,
there may be a difference of a few
seconds when the system switches to
"FM" analogue radio with sometimes
a variation in volume.
Once the digital signal quality is restored,
the system automatically changes back
to " DA B ".
If the "DAB" station being listened to is not
available on FM (" DAB- FM" option greyed
out), or "DAB-FM auto tracking" is not
activated, the sound will cut out while the
digital signal is too weak.
Media
USB socket
Insert the USB memory stick in the USB socket
or connect the USB device to the USB socket
using a


suitable cable (not supplied).
To protect the system, do not use a
USB
hub.
The system builds playlists (in temporary
memory), an operation which can take from
a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the
ignition is switched off or a
USB stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
b e s h o r t e r.
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31
Navigation
QUESTIONRESPONSESOLUTION
The route calculation is not successful. The guidance criteria may be in conflict with
the current location (exclusion of toll roads on
a
toll road).Check the route settings in the "Navigation"
menu.
The POIs do not appear. The POIs have not been selected.Select the POIs in the list of POIs.
The audible warning of "Danger zones" does
not work. The audible warning is not active or the volume
is too low.Activate the audible warning in the "Navigation"
menu and check the voice volume in the audio
settings.
The system does not suggest a
detour around
an incident on the route. The guidance criteria do not take account of
TMC messages.Select setting for the "Traffic info " function in
the list of route settings (Without, Manual or
Automatic).
I receive a "Danger zone" alert which is not on
my route. Other than navigation instructions, the system
announces all "Danger zones" positioned in
a
cone located in front of the vehicle. It may
provide an alert for "Danger zones" located on
nearby or parallel roads. Zoom in on the map to see the exact position
of the "Danger zone". Select "On the route" to
no longer receive alerts other than navigation
instructions or to reduce the time for the
announcement.
Certain traffic jams along the route are not
indicated in real time. On starting, it is several minutes before the
system begins to receive the traffic information.Wait until the traffic information is being
received correctly (display of the traffic
information icons on the map).
In certain countries, only major routes
(motor ways, etc.) are listed for the traffic
information. This is per fectly normal. The system is
dependent on the traffic information available.
.
CITROËN Connect Nav

32
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5
MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a
more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) blocks reception,
including in RDS mode. This phenomenon is normal and does not
indicate a
failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a
car wash or into
an underground car park). Have the aerial checked by a
dealer.
The altitude is not displayed.
On starting, the initialisation of the GPS may
take up to 3 minutes to receive more than
4

satellites correctly.
Wait until the system has started up completely
so that there is GPS coverage by at least
4

satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary. This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected. During start-up and in certain geographical
areas, the connection may be unavailable.Check that the connected ser vices are
activated (settings, contract).
CITROËN Connect Nav

36
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the ambience setting is deselected.
When changing the ambience setting, the
treble and bass settings are reset. The selection of an ambience setting imposes
the settings for treble and bass and vice versa.
Modify the treble and bass or ambience
settings to obtain the desired musical
ambience.
When changing the balance setting,
distribution is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a
distribution setting imposes
the balance settings and vice versa. Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a
difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted to
the sources listened to. It is recommended that
the audio settings (Bass:, Treble:, Balance:)
be adjusted to the middle position, select the
"None" musical ambience and set the loudness
correction to the "Active" position in CD mode
or to the "Inactive" position in radio mode.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system automatically
goes into energy economy mode and switches off
to maintain an adequate charge in the battery.Start then vehicle's engine to increase the
charge of the battery.
The date and time cannot be set. Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.Settings menu/Options/Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).
CITROËN Connect Nav