2017 CITROEN C4 CACTUS display

34
Navigation
QUESTIONRESPONSESOLUTION
The route calculation is not successful. The guidance criteria may be in conflict with
the current location (exclusion of toll roads on
a toll road).Check the route settings in the "Navigation"
menu.
The POIs do not appear. The POIs have not been selected.Select the POIs in the list of POIs.
The audible warning of "Danger zones" does
not work. The audible warning is not active or the volume
is too low.Activate the audible warning in the "Navigation"
menu and check the voice volume in the audio
settings.
The system does not suggest a detour around
an incident on the route. The guidance criteria do not take account of
TMC messages.Select setting for the "Traffic info " function in
the list of route settings (Without, Manual or
Automatic).
I receive a "Danger zone" alert which is not on
my route. Other than guidance, the system announces all
"Danger zones" positioned in a cone located in
front of the vehicle. It may provide an alert for
"Danger zones" located on nearby or parallel
roads.Zoom in on the map to see the exact position
of the "Danger zone". Select "On the route" to
no longer receive alerts other than navigation
instructions or to reduce the time for the
announcement.
Certain traffic jams along the route are not
indicated in real time. On starting, it is several minutes before the
system begins to receive the traffic information.Wait until the traffic information is being
received correctly (display of the traffic
information icons on the map).
In certain countries, only major routes
(motor ways, etc.) are listed for the traffic
information. This is per fectly normal. The system is
dependent on the traffic information available.
CITROËN Connect Nav

35
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5 MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the aerial checked by a dealer.
The altitude is not displayed.
On starting, the initialisation of the GPS may
take up to 3 minutes to receive more than
4 satellites correctly.Wait until the system has started up completely
so that there is GPS coverage by at least
4

satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary. This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected. During start-up and in certain geographical
areas, the connection may be unavailable.Check that the connected ser vices are
activated (settings, contract).
.
CITROËN Connect Nav

37
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.Upon insertion of a new key, the system reads
a certain amount of data (directory, title, artist,
etc.). This may take from a few seconds to a
few minutes.This is per fectly normal.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the
transfer of this information.
.
CITROËN Connect Nav

38
Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be
visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone at the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and
the telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, etc.).
Some contacts are duplicated in the list. The options for synchronising contacts are synchronising the contacts on the SIM card,
the contacts on the telephone, or both. When
both synchronisations are selected, some
contacts may be duplicated.Select "Display SIM card contacts" or "Display
telephone contacts".
The contacts are not listed in alphabetical
o r d e r. Some telephones offer display options.
Depending on the settings chosen, contacts
can be transferred in a specific order.Modify the telephone directory display settings.
The system does not receive SMS. The Bluetooth mode does not permit sending
SMS text messages to the system.
CITROËN Connect Nav

1
CITROËN Connect Radio
Multimedia audio system –
Applications – Bluetooth®
telephone
Contents
First steps

2
S

teering mounted controls
3
M

enus
4
A

pplications
5
R

adio
6
D

AB radio (Digital Audio Broadcasting)
8
M

edia
9
T

elephone
1
1
Settings

1
6
Frequently asked questions

1
8The different functions and settings
described vary according to the version
and configuration of your vehicle.
As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-free
system of your audio system must be
done with the vehicle stationary
and the
ignition on.
The system is protected in such a way that
it will only operate in your vehicle.
The display of the message Energy
Economy Mode signals that a change to
standby is imminent.
The link below gives access to OSS (Open
Source Software) codes for the system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
.
CITROËN Connect Radio

2
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left-hand side of the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
You can display the menu at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
For pages with multiple tabs at the bottom of
the screen, you can switch between pages
either by tapping the tab for the desired page,
or by using a finger, sliding the pages to the left
or to the right.
Press in the grey zone to go back a level or
confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional cleaning product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

R
eminder of the Radio Media and
Telephone menu information.
-
R

eminder of the privacy information.
-

A
ccess to the Settings of the touch screen
and digital instrument panel. Selecting the sound source (depending on
equipment):
-
F M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment).
In the "Settings" menu you can create
a profile for just one person or a group
of people with shared interests, with
the possibility of entering multiple
settings (radio presets, audio settings,
ambiences, etc.); these settings are
taken into account automatically.
Press the back arrow to go back a level or
confirm.
CITROËN Connect Radio

3
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5 minutes
The return to normal takes place when
the temperature in the passenger
compartment has dropped.
Steering mounted controls
Steering mounted controls –
Ty p e 1
Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a
menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a
menu or a list.Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of
folders.
Long press: display the available
sorting options.
Change audio source (radio; USB;
AUX if equipment connected; CD;
streaming).
Confirm a selection.
Increase volume.
Decrease volume.
Mute/Restore sound by
simultaneously pressing the
increase and decrease volume
buttons.
Steering mounted controls –
Ty p e 2
Voice commands
:
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
equipment).
Short press, smartphone voice
commands via the system.
Increase volume.
Mute/Restore the sound (depending
on equipment).
Or
Mute by pressing the volume
increase and decrease buttons
simultaneously (depending on
equipment).
Restore the sound by pressing one
of the two volume buttons.
Decrease volume.
Media (short press): change the
multimedia source.
.
CITROËN Connect Radio

4
Telephone (short press): start
telephone call.
Call in progress (short press):
access telephone menu.
Telephone (long press): reject an
incoming call, end call; when no call
is in progress, access telephone
menu.
Radio (rotate): automatic search for
the previous/next station.
Media (rotate): previous/next track,
move through a list.
Short press : confirm a selection; if
nothing selected, access to presets.
Radio : display the list of stations.
Media : display the list of tracks.
Radio (press and hold): update the
list of stations received.Menus
Applications
Depending on equipment/Depending on version.
Access configurable equipment.
Radio Media
Depending on equipment/Depending on version.
Select an audio source or radio
station.
Telephone
Depending on equipment/Depending on version.Connect a telephone by Bluetooth
®.
Operate certain applications on
a smartphone connected via
MirrorLink
TM, CarPlay® or Android
Auto.
CITROËN Connect Radio