215
Frequently asked questions
The following tables contain answers to the most frequently asked questions.
QUESTIONRESPONSE SOLUTION
There is a difference in sound quality between
the different audio sources (radio, CD...).En
changeant d'ambiance, les réglages des aigus
et graves reviennent à zéro. To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble, Ambience,
Loudness) can be tailored to different
sound sources, which can generate audible
differences when changing source (radio,
CD...).Check that the audio settings (volume, bass,
treble, ambience, loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-
Rear Fader, Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "Active"
position in CD mode or to the "Inactive"
position in radio mode.
When changing the settings for treble and bass,
the ambiance setting is deselected.
When changing the ambiance setting, treble
and bass are reset to zero. Choosing an ambiance imposes settings for
treble and bass. Modifying one without the
other is not possible.
Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5 Mhz is displayed ...).The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.Activate the RDS mode and start a new search
for the station so that the system can check
whether a stronger transmitter is available in
the geographic area.
The environment (hills, buildings, tunnels,
basement car parks...) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the antenna checked by the
CITROËN
network.
.
AUDIO and TELEMATICS
216
QUESTIONRESPONSE SOLUTION
Sound cut-outs of 1 to 2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency permitting better
reception of the station.Switch off the RDS function if the phenomenon
is too frequent and always on the same route.
The traffic announcement (TA) is displayed. I do
not receive any traffic information. The radio station does not broadcast traffic
information.Tune to a radio station which broadcasts traffic
information.
The stored stations are not found (no sound,
87.5 MHz is displayed...). An incorrect waveband is selected.
Press the SRC button to return to the
waveband (AM, FM1, FM2) on which the
stations are stored.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains an audio
files of a format that cannot be played by the
audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.-
C
heck that the CD is inserted in the player
the right way up.
-
C
heck the condition of the CD: the CD
cannot be played if it is too badly damaged.
-
C
heck the content in the case of a
recorded CD: consult the advice in the
"Audio" section.
-
T
he audio system CD does not read DVDs.
-
D
ue to insufficient quality, certain burned
CDs will not be read by the audio system.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambiance) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
In "Random all" play, not all of the tracks are
played. In "Random all" play, the system can only take
into account up to 999 tracks.
AUDIO and TELEMATICS
221
Radio ............................................................. 18 6
Range, AdBlue ................................................ 27
Rear screen, demisting
...................................58
Recharging the battery
.................................174
Reduction of electrical load
..........................137
Regeneration of the particle filter
.................146
Reinitialisation of the under- inflation detection system
.............................75
Reinitialising the remote control
..................... 37
R
eminder, key in ignition
...............................10
4
Reminder, lighting on
...................................... 65
R
emote control
.......................................... 36-38
Removing a wheel
.........................157, 15 9 -16 0
Removing the mat
........................................... 63
Replacing bulbs
.................................... 16
1, 165
Replacing fuses
............................. 167-169, 171
Replacing the air filter
................................... 14
6
Replacing the oil filter
................................... 14
6
Replacing the passenger compartment filter
146
Reservoir, screenwash
.................................145
Resetting the service indicator
.......................26
Resetting the trip recorder
..............................30
Reversing camera
...............................
..........127
Reversing lamps
..............................
.............165
Roof bars
....................................................... 140
Running out of fuel (Diesel)
..........................148Safety, children
.......................83-84, 87- 8 9 , 98
Screen, multifunction (with audio system)
....18 6
Screens, very cold conditions
.....................13
9
Screenwash, front
...........................................68
SCR (Selective Catalytic Reduction)
............132
SCR system
..................................................132
Seat belts
............................................80-82, 93
Seats, front
...............................
.......................46
Seats, heated
..................................................48
Seats, rear
.................................................48-49
Selector, gear
.........................................1 0 6 -113
Serial number, vehicle
..................................183
Service
............................................................22
Service indicator
.......................................25 -26
Sidelamps
............................................. 16
3, 165
Side repeater
................................................16 4
Snow chains
..................................................13 6
Socket, 12 V accessory
..................................62
Socket, auxiliary
............................................ 19
1
Socket, JACK
..........................................62, 191
Sockets, audio
......................... 62
, 19 0 -191, 213
Sockets, auxiliary
...............................
...........213
Speed limiter
.......................................... 11
9 -12 1
Stability control (ESC)..................................... 77
Starting a Diesel engine
............................... 13
1
Starting the vehicle
................. 10
2-104, 1 0 6 -114
Starting using another battery
......................173
Stay, bonnet
..................................................141
Steering mounted controls, audio
................ 18
5
Steering wheel, adjustment
............................ 50
S
topping the vehicle
...............102-104, 1 0 6 -114
Stop & Start
.....22-23 , 35, 59, 11 6 -118 , 172, 176
Storage
......................................................60 - 61
Storage box
.....................................................63
Sun visor
...............................
..........................60Tables of engines
...................................
180 -181
Tables of fuses ...............................167-169, 171
Ta n k , f u e l
................................................12 9 -13 0
Technical data
........................................180 -181
Telephone
..............................
.......................195
Temperature, coolant
................................13, 15
Third brake lamp
...........................................166
Three flashes (direction indicators)
................ 71
T
ime (setting)
.............................................31- 32
To o l s
.......................................................15 4 -15 6
Total distance recorder
...................................30
To w b a r
...............................
............................13 9
Towed loads
..................................................179
Towing another vehicle
..........................17 7-178
Traction control (ASR)
.........................19, 7 7-79
Traffic information (TA)
.................................187
Tr a i l e r
...............
..............................13 9, 18 0 -181
Trajectory control systems
..............................77
T
rip computer
............................................33-35
Trip distance recorder
..................................... 3
0
Ty r e s
..............................................................183
Tyre under-inflation detection
............74 -76, 153
STR
.
Alphabetical index
1
CITROËN Connect Nav
GPS satellite navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
Contents
First steps
2
S
teering mounted controls
3
M
enus
4
V
oice commands
5
N
avigation
1
1
Connected navigation
1
5
Applications
1
8
Radio
2
3
DAB radio (Digital Audio Broadcasting)
2
5
Media
26
T
elephone
2
8
Configuration
3
3
Frequently asked questions
3
7The different functions and settings
described vary according to the version
and configuration of your vehicle.
As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-free
system of your audio system must be
done with the vehicle stationary
and the
ignition on.
The system is protected in such a way that
it will only operate in your vehicle.
The display of the Energy Economy
Mode message signals that a change to
standby is imminent.
The link below gives access to OSS (Open
Source Software) codes for the system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
.
CITROËN Connect Nav
2
12:13
18,5 21,5
23 °CFirst steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Adjustment of the volume.
Use the buttons either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the cross to go back a level.
Press "OK" to confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (spectacles cloth) with no
additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
*
D
epending on equipment. Certain information is displayed permanently in
the upper band of the touch screen:
-
R
epeat of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-
G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-
G
o to the message notifications, emails,
map updates and, depending on the
services, the navigation notifications.
-
G
o to the settings for the touch screen and
the digital instrument panel. Selecting the audio source (depending on version):
-
F
M / DAB radio stations* / AM*.
-
U
SB key.
-
C
D Player (depending on model).
-
M
edia player connected via the auxiliary socket
(depending on model).
-
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcasting*
(streaming).
CITROËN Connect Nav
3
In the "Settings" menu you can create
a profile for just one person or a group
of people with common features, with
the possibility of entering a multitude of
settings (radio presets, audio
settings, navigation history, contact
favourites, ...); these settings are taken
into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5 minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.Steering mounted controls
Depending on model.Voice commands :
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
model).
Short press, system voice
commands.
Long press, smartphone voice
commands via the system.
or Increase volume.
or Mute / Restore the sound.
Or
Mute by pressing the volume
increase and decrease buttons
simultaneously.
Restore the sound by pressing one
of the two volume buttons.
or Decrease volume. or
Media
(short press): change the
multimedia source.
Telephone (short press): start
telephone call.
Call in progress (short press):
access telephone menu.
Telephone (long press): reject an
incoming call, end call; when no call
is in progress, access telephone
menu.
or Radio
(rotate): automatic search for
the previous / next station.
Media (rotate): previous / next track,
move in a list.
Short press : confirm a selection; if
nothing selected, access to presets.
Radio : display the list of stations.
Media : display the list of tracks.
Radio (press and hold): update the
list of stations received.
.
CITROËN Connect Nav
4
FM/87.5 MHz
87.5MHz
12:13
18,5 21,5
23 °C
12:13
18,5 21,5
23 °C
12:13
18,5 21,5
23 °C
21,518,5
12:1323 °C
Menus
Depending on model / Depending on version
Air conditioning
Manage the different temperature
and air flow settings.
Connected navigation
or Enter navigation settings and
choose a destination.
Use services available in real time,
depending on equipment.
Applications
or Operate certain applications on
a smartphone connected via
CarPlay
®, MirrorLinkTM or Android
Auto.
Check the state of the Bluetooth
®
and Wi-Fi connections.
Radio Media
or Select an audio source, a radio
station, display photographs.
CITROËN Connect Nav
6
First steps
Example of a "voice command" for
navigation:
"Navigate to address 11 Regent
Street, London".
Example of a "voice command" for
the radio and media:
"Play ar tist Madonna" .
Example of a "voice command" for
the telephone:
"Call David Miller" .
The voice commands, with a choice of
12 languages (English, French, Italian,
Spanish, German, Dutch, Portuguese,
Polish, Turkish, Russian, Arabic,
Brazilian), are made using the language
previously chosen and set in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for:
"Navigate to address" and "Display POI in
the city", are not available.
Information - Using the
system
Press the Push To Talk button
and tell me what you'd like
after the tone. Remember
you can interrupt me at any
time by pressing this button.
If you press it again while
I'm waiting for you to speak,
it'll end the conversation. If
you need to start over, say
"cancel". If you want to undo
something, say "undo". And
to get information and tips at
any time, just say "help". If
you ask to me do something
and there's some information
missing that I need, I'll give
you some examples or take
you through it step by step.
There's more information
available in "beginner" mode.
You can set the dialogue
mode to "expert" when you
feel comfortable.
Global voice commands
These commands can be made from any
screen page after pressing the " Voice
command" or "Telephone" button located
on the steering wheel, as long as there is
no telephone call in progress.
CITRO