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The table below gives answers to the most frequently asked questions on your audio system.QUESTION ANSWER SOLUTION
With the engine off, the
audio system switches off
after a few minutes of use. When the engine is switched off, the audio system operating time
depends on the state of charge of the battery.
The switch-off is normal: the audio equipment switches to economy
mode and switches off to prevent discharging of the vehicle's
battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature
is too high, the audio system switches to an automatic thermal
protection mode leading to a reduction in volume or CD play
stopping. Switch the audio system off for a few minutes to
allow the system to cool.
Frequently asked questions
QUESTION
ANSWER SOLUTION
There is a difference in
sound quality between the
different audio sources
(radio, CD...). For optimum sound quality, the audio settings (Volume, Bass,
Treble, Ambience, Loudness) can be adapted to the different sound
sources, which may result in audible differences when changing
source (radio, CD...). Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the audio functions (Bass, Treble, Front-Rear
Balance, Left-Right Balance) to the middle
position, select the musical ambience "None"
and set the loudness correction to the "Active"
position in CD mode or to the "Inactive" position
in radio mode.
Radio
Audio and Telematics
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Media
QUESTIONANSWER SOLUTION
The message "USB
peripheral error" is
displayed on the screen.
The Bluetooth
® connection
is cut. The battery of the peripheral may not be sufficiently charged. Recharge the battery of the peripheral device.
The USB memory stick is not recognised.
The USB memory stick may be corrupt.
Reformat the USB memory stick.
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain
any audio data or contains an audio format which the player cannot
p l ay.
The CD is protected by an anti-pirating protection system which is
not recognised by the audio equipment. -
C
heck that the CD is inserted in the player
the right way up.
-
C
heck the condition of the CD: the CD
cannot be played if it is too damaged.
-
C
heck the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-
T
he audio equipment's CD player does not
play DVDs.
-
D
ue to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
The audio equipment settings (bass, treble, ambiences) are
unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
QUESTION ANSWER SOLUTION
I am unable to access my
voicemail. Few telephones or service providers allow the use of this function.
Telephone
Audio and Telematics
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Localised Assistance Call
Operation of the systemIf you purchased your vehicle outside
the Brand's dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes. In
a multi-lingual country, configuration is
possible in the official national language
of your choice.
For technical reasons and in particular
to improve the quality of "Telematic
services" services to customers, the
manufacturer reserves the right to carry
out updates to the vehicle's on-board
telematic system.
When the ignition is switched
on, the green LED comes on for
3 seconds indicating that the
system is operating correctly.
The red indicator lamp is on
continuously: there is a system
fault.
A fault with the system does not prevent
the vehicle being driven. Press this button for more than
2
seconds to request assistance if
the vehicle breaks down.
**
D
epending on the geographical cover of
"Localised Emergency Call", "Localised
Assistance Call" and the official national
language selected by the owner of the
vehicle.
T
he list of countries covered and Telematic
services is available from dealers or on the
website for your country.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Geo-location
You can deactivate geo-location by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by a press on "Localised
Assistance Call" to confirm.
To reactivate geo-location, simultaneously
press the "Localised Emergency Call" and
"Localised Assistance Call" buttons again,
followed by a press on "Localised Assistance
CallLocalisé" to confirm.
The red indicator lamp flashes: replace the
back-up battery.
A voice message confirms that the call has
been made**.
In either case, the emergency and assistance
calls may not function.
Contact a qualified repairer as soon as
possible. For Russia, Belarus and Kazakhstan.
Audio and Telematics