Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precau-
tion, turn the front wheels toward the curb on a downhill
grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
• Apply the parking brake. •
Shift the transmission into PARK.
• Turn the ignition OFF.
• Remove the key fob from the vehicle.
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before leav-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
(Continued)
350 STARTING AND OPERATING
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, or traveling into strong head winds), use the
shift paddles (if equipped, refer toPaddle Shift Modein
this section for further information) to select a lower gear.
Under these conditions, using a lower gear will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the trans-
mission shift schedule, reduce engine torque, and/or ex-
pand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.
352 STARTING AND OPERATING
3. Push and hold the ignition switch until the engine turnsOFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur. If
the transmission cannot be reset, authorized dealer service
is required.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages. NOTE:
The torque converter clutch will not engage until
the transmission fluid is warm (usually after 1 to 3 miles [2
to 5 km] of driving). Because the engine speed is higher
when the torque converter clutch is not engaged, it may
seem as if the transmission is not shifting properly when
cold. This is normal. The torque converter clutch will
function normally once the transmission is sufficiently
warm.
PADDLE SHIFT MODE — IF EQUIPPED
Paddle Shift mode is a driver-interactive transmission
feature providing manual shift control, giving you more
control of the vehicle. Paddle Shift allows you to maximize
engine braking, eliminate undesirable upshifts and down-
shifts, and improve overall vehicle performance. This sys-
tem can also provide you with more control during pass-
ing, city driving, cold slippery conditions, mountain
driving and many other situations.
Operation
When the transmission is in DRIVE or SPORT mode, it will
operate automatically, shifting between the nine available
gears. To activate Paddle Shift mode, simply tap one of the
steering wheel-mounted shift paddles (+/-) while in
DRIVE or SPORT mode. In DRIVE mode, this will activate
354 STARTING AND OPERATING
WARNING!
•Driving through standing water limits your vehicle’s
traction capabilities. Do not exceed 5 mph (8 km/h)
when driving through standing water.
• Driving through standing water limits your vehicle’s
braking capabilities, which increases stopping dis-
tances. Therefore, after driving through standing
water, drive slowly and lightly press on the brake
pedal several times to dry the brakes.
• Failure to follow these warnings may result in inju-
ries that are serious or fatal to you, your passengers,
and others around you.
CAUTION!
• Always check the depth of the standing water before
driving through it. Never drive through standing
water that is deeper than the bottom of the tire rims
mounted on the vehicle.
• Determine the condition of the road or the path that
is under water and if there are any obstacles in the
way before driving through the standing water.
(Continued)
CAUTION! (Continued)
•Do not exceed 5 mph (8 km/h) when driving through
standing water. This will minimize wave effects.
• Driving through standing water may cause damage
to your vehicle’s drivetrain components. Always in-
spect your vehicle’s fluids (i.e., engine oil, transmis-
sion, axle, etc.) for signs of contamination (i.e., fluid
that is milky or foamy in appearance) after driving
through standing water. Do not continue to operate
the vehicle if any fluid appears contaminated, as this
may result in further damage. Such damage is not
covered by the New Vehicle Limited Warranty.
• Getting water inside your vehicle’s engine can cause
it to lock up and stall out, and cause serious internal
damage to the engine. Such damage is not covered by
the New Vehicle Limited Warranty.
POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
358 STARTING AND OPERATING
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
If the “SERVICE POWER STEERINGORPOWER
STEERING ASSIST OFF - SERVICE SYSTEM” mes-
sage and a steering wheel icon are displayed on the
Instrument Cluster Display screen, it indicates that
the vehicle needs to be taken to the dealer for service. It is
likely the vehicle has lost power steering assistance. Refer to
“Instrument Cluster Display in “Understanding Your Instru-
ment Panel” for further information.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers. •
If the condition persists, see your authorized dealer for
service.
ELECTRIC PARK BRAKE (EPB)
Your vehicle is equipped with an Electric Park Brake
System (EPB) that offers simple operation, and some
additional features that make the park brake more conve-
nient and useful.
The park brake is primarily intended to prevent the vehicle
from rolling while parked. Before leaving the vehicle, make
sure that the park brake is applied. Also, be certain to leave
the transmission in PARK.
You can engage the park brake in two ways;
• Manually, by applying the park brake switch.
• Automatically, by enabling the Auto Park Brake feature
in the customer programmable features section of the
Uconnect Settings.
The park brake switch is located in the center console.
5
STARTING AND OPERATING 359
WARNING!(Continued)
exploited in a reckless or dangerous manner, which
could jeopardize the user’s safety or the safety of
others.
Hill Start Assist (HSA)
The HSA system is designed to mitigate roll back from a
complete stop while on an incline. If the driver releases the
brake while stopped on an incline, HSA will continue to
hold the brake pressure for a short period. If the driver
does not apply the throttle before this time expires, the
system will release brake pressure and the vehicle will roll
down the hill as normal.
The following conditions must be met in order for HSA to
activate:
•The feature must be enabled.
• The vehicle must be stopped.
• Park brake must be off.
• Driver door must be closed.
• The vehicle must be on a sufficient grade. •
The gear selection must match vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear; vehicle
backing uphill is in REVERSE gear).
• HSA will work in REVERSE gear and all forward gears.
The system will not activate if the transmission is in
PARK or NEUTRAL. For vehicles equipped with a
manual transmission, if the clutch is pressed, HSA will
remain active.
WARNING!
There may be situations where the Hill Start Assist
(HSA) will not activate and slight rolling may occur,
such as on minor hills or with a loaded vehicle, or
while pulling a trailer. HSA is not a substitute for
active driving involvement. It is always the driver ’s
responsibility to be attentive to distance to other ve-
hicles, people, and objects, and most importantly brake
operation to ensure safe operation of the vehicle under
all road conditions. Your complete attention is always
required while driving to maintain safe control of your
vehicle. Failure to follow these warnings can result in
a collision or serious personal injury.
5
STARTING AND OPERATING 367
Towing With HSA
HSA will also provide assistance to mitigate roll back while
towing a trailer.
WARNING!
•If you use a trailer brake controller with your trailer,
the trailer brakes may be activated and deactivated
with the brake switch. If so, there may not be enough
brake pressure to hold both the vehicle and the
trailer on a hill when the brake pedal is released. In
order to avoid rolling down an incline while resum-
ing acceleration, manually activate the trailer brake
or apply more vehicle brake pressure prior to releas-
ing the brake pedal.
• HSA is not a parking brake. Always apply the
parking brake fully when leaving your vehicle. Also,
be certain to leave the transmission in PARK.
• Failure to follow these warnings may cause the
vehicle to roll down the incline and could collide
with another vehicle, object or person, and cause
serious or fatal injury. Always remember to use the
parking brake while parking on a hill and that the
driver is responsible for braking the vehicle.
Disabling And Enabling HSA
This feature can be turned on or turned off. To change the
current setting, proceed as follows:
• For vehicles equipped with the Instrument Cluster Dis-
play, refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further informa-
tion.
• If disabling HSA using Uconnect Settings, refer to
“Uconnect Settings” in “Understanding Your Instrument
Panel” for further information.
For vehicles not equipped with the instrument cluster
display, perform the following steps:
1. Center the steering wheel (front wheels pointing straight forward).
2. Shift the transmission into PARK.
3. Apply the parking brake.
4. Start the engine.
5. Rotate the steering wheel slightly more than one-half turn to the left.
368 STARTING AND OPERATING
The “ESC Activation/Malfunction Indicator Light” (lo-
cated in the instrument cluster) starts to flash as soon as the
tires lose traction and the ESC system becomes active. The
“ESC Activation/Malfunction Indicator Light” also flashes
when TCS is active. If the “ESC Activation/Malfunction
Indicator Light” begins to flash during acceleration, ease
up on the accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the prevailing
road conditions.
NOTE:
•The “ESC Activation/Malfunction Indicator Light” and
the “ESC OFF Indicator Light” come on momentarily
each time the ignition switch is turned ON.
• Each time the ignition is turned ON, the ESC system will
be ON even if it was turned off previously.
• The ESC system will make buzzing or clicking sounds
when it is active. This is normal; the sounds will stop
when ESC becomes inactive following the maneuver
that caused the ESC activation.
The “ESC OFF Indicator Light” indicates the
customer has elected to have the Electronic Sta-
bility Control (ESC) in a reduced mode.Electronic Roll Mitigation (ERM)
This system anticipates the potential for wheel lift by
monitoring the driver ’s steering wheel input and the speed
of the vehicle. When ERM determines that the rate of
change of the steering wheel angle and vehicle’s speed are
sufficient to potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine power to
lessen the chance that wheel lift will occur. ERM can only
reduce the chance of wheel lift occurring during severe or
evasive driving maneuvers; it cannot prevent wheel lift
due to other factors, such as road conditions, leaving the
roadway, or striking objects or other vehicles.
WARNING!
Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that
wheel lift or rollover may occur. ERM cannot prevent
all wheel lift or roll overs, especially those that involve
leaving the roadway or striking objects or other ve-
hicles. The capabilities of an ERM-equipped vehicle
must never be exploited in a reckless or dangerous
manner which could jeopardize the user’s safety or the
safety of others.
372 STARTING AND OPERATING