may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
The nine-speed transmission has been developed to meet
the needs of current and future FWD/AWD vehicles.
Software and calibration is refined to optimize the custom-
er ’s driving experience and fuel economy. By design, some
vehicle and driveline combinations utilize 9th gear only in
very specific driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
Standard Gear Selector
The standard transmission gear selector has PARK, RE-
VERSE, NEUTRAL, DRIVE, and LOW shift positions.
Using the LOW position manually downshifts the trans-
mission to a lower gear based on vehicle speed.
Premium Gear Selector with Shift Paddles
The premium transmission gear selector (with manual shift
paddles mounted on the steering wheel) provides PARK,
REVERSE, NEUTRAL, DRIVE, and SPORT shift positions.
Manual shifts can be made using the shift paddles (refer toPaddle Shift Mode
in this section). Pressing the shift
paddles (-/+) while in the DRIVE or SPORT position will
manually select the transmission gear, and will display the
current gear in the instrument cluster as 1, 2, 3, etc.
NOTE: In the event of a mismatch between the gear
selector position and the actual transmission gear (for
example, driver selects PARK while driving), the position
indicator will blink continuously until the selector is re-
turned to the proper position, or the requested shift can be
completed.
Transmission Gear Selector
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STARTING AND OPERATING 349
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, or traveling into strong head winds), use the
shift paddles (if equipped, refer toPaddle Shift Modein
this section for further information) to select a lower gear.
Under these conditions, using a lower gear will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the trans-
mission shift schedule, reduce engine torque, and/or ex-
pand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.
352 STARTING AND OPERATING
If the transmission becomes extremely hot, theTransmis-
sion Temperature Warning Light will illuminate, a warn-
ing message will appear in the instrument cluster, and the
transmission may operate differently until the transmission
cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter
clutch, and shifts into 8th or 9th gear, are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). Normal opera-
tion will resume once the transmission temperature has
risen to a suitable level.
SPORT (S) — If Equipped
This mode alters the transmission’s automatic shift sched-
ule for sportier driving. Upshift speeds are increased to
make full use of available engine power. To access SPORT
mode, push down on the gear selector and rotate it fully
clockwise.
LOW (L) — If Equipped
Use this range for engine braking when descending very
steep grades. In this range, the transmission will downshift
for increased engine braking. To access the LOW position,
push down on the gear selector and rotate it fully clock-
wise.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
5
STARTING AND OPERATING 353
3. Push and hold the ignition switch until the engine turnsOFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur. If
the transmission cannot be reset, authorized dealer service
is required.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages. NOTE:
The torque converter clutch will not engage until
the transmission fluid is warm (usually after 1 to 3 miles [2
to 5 km] of driving). Because the engine speed is higher
when the torque converter clutch is not engaged, it may
seem as if the transmission is not shifting properly when
cold. This is normal. The torque converter clutch will
function normally once the transmission is sufficiently
warm.
PADDLE SHIFT MODE — IF EQUIPPED
Paddle Shift mode is a driver-interactive transmission
feature providing manual shift control, giving you more
control of the vehicle. Paddle Shift allows you to maximize
engine braking, eliminate undesirable upshifts and down-
shifts, and improve overall vehicle performance. This sys-
tem can also provide you with more control during pass-
ing, city driving, cold slippery conditions, mountain
driving and many other situations.
Operation
When the transmission is in DRIVE or SPORT mode, it will
operate automatically, shifting between the nine available
gears. To activate Paddle Shift mode, simply tap one of the
steering wheel-mounted shift paddles (+/-) while in
DRIVE or SPORT mode. In DRIVE mode, this will activate
354 STARTING AND OPERATING
a temporary Paddle Shift mode. The transmission will
revert back to normal operation after a period of time,
depending on accelerator pedal activity. When the trans-
mission gear selector is in the SPORT position, tapping
either shift paddle will activatepermanentPaddle Shift
mode. The transmission will remain in Paddle Shift mode
until the driver deliberately disables Paddle Shift (as
described below). Tapping (-) to enter Paddle Shift mode
will downshift the transmission to the next lower gear,
while using (+) to enter Paddle Shift mode will retain the
current gear. When Paddle Shift is active, the current
transmission gear is displayed in the instrument cluster.
In Paddle Shift mode, the transmission will shift up or
down when (+/-) is manually selected by the driver, unless
an engine lugging or overspeed condition would result. It
will remain in the selected gear until another upshift or
downshift is chosen, except as described below.
• If Paddle Shift is engaged while in DRIVE mode, the
transmission will automatically shift up when maxi-
mum engine speed is reached. Lack of accelerator pedal
activity will cause the transmission to revert to auto-
matic operation.
• If Paddle Shift is engaged while in SPORT mode, the
transmission will remain in the selected gear even when maximum engine speed is reached (except the transmis-
sion will upshift automatically from 1st to 2nd gear at
wide open throttle, if necessary). Otherwise, the trans-
mission will upshift only when commanded by the
driver.
• In either DRIVE or SPORT mode, the transmission will
automatically downshift as the vehicle slows to a stop
(to prevent engine lugging) and will display the current
gear. Tapping the (+) paddle (at a stop) will allow
starting in second gear. After a stop, the driver should
manually upshift (+) the transmission as the vehicle
accelerates.
• If a requested downshift would cause the engine to
over-speed, that shift will not occur.
• The system will ignore attempts to upshift at too low of
a vehicle speed.
• Holding the (-) paddle depressed will downshift the
transmission to the lowest gear possible at the current
speed.
• Transmission shifting will be more noticeable when
Paddle Shift mode is enabled.
5
STARTING AND OPERATING 355
SafeHold can be temporarily bypassed by pressing the
Electric Park Brake Switch to the release position while the
driver door is open. Once manually bypassed, SafeHold
will be enabled again once the vehicle reaches 12 mph
(20 km/h) or the ignition is cycled to the OFF position and
back to ON again.
Brake Service Mode
We recommend having your brakes serviced by your
authorized dealer. You should only make repairs for which
you have the knowledge and the right equipment. You
should only enter Brake Service Mode during brake ser-
vice.
When servicing your rear brakes, it may be necessary for
you or your technician push the rear piston into the rear
caliper bore. With the Electric Park Brake system, this can
only be done after retracting the Electric Park Brake
actuator. Fortunately, actuator retraction can be done easily
by entering the Brake Service Mode through instrument
cluster display or the Uconnect Settings in your vehicle.
This menu based system will guide you through the steps
necessary to retract the EPB actuator in order to perform
rear brake service.Service Mode has requirements that must be met in order
to be activated:
•
The vehicle must be at a standstill.
• The park brake must be unapplied.
• The transmission must be in PARK or NEUTRAL.
While in service mode, the Electric Park Brake fault lamp
will flash continuously while the ignition switch is ON.
When brake service work is complete, the following steps
must be followed to reset the parking brake system to
normal operation:
• Ensure the vehicle is at a standstill.
• Press the brake pedal with moderate force.
• Apply the Electric Park Brake Switch.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
5
STARTING AND OPERATING 363
6. Push the “ESC Off” button located in the lower switchbank below the climate control four times within twenty
seconds. The “ESC Off Indicator Light” should turn on
and turn off two times.
7. Rotate the steering wheel back to center and then an additional slighty more than one-half turn to the right.
8. Turn the ignition switch to the OFF position and then back to the ON position. If the sequence was completed
properly, the “ESC Off Indicator Light” will blink sev-
eral times to confirm HSA is disabled.
9. Repeat these steps if you want to return this feature to its previous setting.
Traction Control System (TCS)
This system monitors the amount of wheel spin of each of
the driven wheels. If wheel spin is detected, the TCS may
apply brake pressure to the spinning wheel(s) and/or
reduce engine power to provide enhanced acceleration and
stability. A feature of the TCS, Brake Limited Differential
(BLD), functions similar to a limited slip differential and
controls the wheel spin across a driven axle. If one wheel
on a driven axle is spinning faster than the other, the
system will apply the brake of the spinning wheel. This will allow more engine torque to be applied to the wheel
that is not spinning. BLD may remain enabled even if TCS
and ESC are in a reduced mode.
Electronic Stability Control (ESC)
This system enhances directional control and stability of
the vehicle under various driving conditions. ESC corrects
for oversteering or understeering of the vehicle by apply-
ing the brake of the appropriate wheel(s) to assist in
counteracting the oversteer or understeer condition. En-
gine power may also be reduced to help the vehicle
maintain the desired path.
ESC uses sensors in the vehicle to determine the vehicle
path intended by the driver and compares it to the actual
path of the vehicle. When the actual path does not match
the intended path, ESC applies the brake of the appropriate
wheel to assist in counteracting the oversteer or understeer
condition.
•
Oversteer - when the vehicle is turning more than
appropriate for the steering wheel position.
• Understeer - when the vehicle is turning less than
appropriate for the steering wheel position.
The “ESC Activation/Malfunction Indicator Light” located
in the instrument cluster will start to flash as soon as the
5
STARTING AND OPERATING 369
ESC system becomes active. The “ESC Activation/
Malfunction Indicator Light” also flashes when the TCS is
active. If the “ESC Activation/Malfunction Indicator
Light” begins to flash during acceleration, ease up on the
accelerator and apply as little throttle as possible. Be sure to
adapt your speed and driving to the prevailing road
conditions.
WARNING!
•Electronic Stability Control (ESC) cannot prevent the
natural laws of physics from acting on the vehicle,
nor can it increase the traction afforded by prevailing
road conditions. ESC cannot prevent accidents, in-
cluding those resulting from excessive speed in
turns, driving on very slippery surfaces, or hydro-
planing. ESC also cannot prevent accidents resulting
from loss of vehicle control due to inappropriate
driver input for the conditions. Only a safe, attentive,
and skillful driver can prevent accidents. The capa-
bilities of an ESC equipped vehicle must never be
exploited in a reckless or dangerous manner which
could jeopardize the user ’s safety or the safety of
others.
(Continued)
WARNING! (Continued)
•Vehicle modifications, or failure to properly main-
tain your vehicle, may change the handling charac-
teristics of your vehicle, and may negatively affect
the performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly
worn tires may also degrade ESC performance. Any
vehicle modification or poor vehicle maintenance
that reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.
ESC Operating Modes
NOTE: Depending upon model and mode of operation, the
ESC system may have multiple operating modes.
ESC On
This is the normal operating mode for the ESC. Whenever
the vehicle is started, the ESC system will be in this mode.
This mode should be used for most driving conditions.
Alternate ESC modes should only be used for specific
reasons as noted in the following paragraphs.
370 STARTING AND OPERATING