2017 CHEVROLET VOLT tow
[x] Cancel search: towPage 347 of 376
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
346 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty. .
Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
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Customer Information 349
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repaircenter that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original EquipmentManufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0345.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
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350 Customer Information
.Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery - North America 0256
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 068.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0256 andHigh
Voltage Safety Information 019 for
important safety information.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engine, electric drive unit, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
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Index 369
Fuses (cont'd)Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 269
G
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . 105
Driver Efficiency . . . . . . . . . . . . . . 106
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Odometer . . . . . . . . . . . . . . . . . . . . . 105
Power Indicator . . . . . . . . . . . . . . . 107
Speedometer . . . . . . . . . . . . . . . . . 105
Trip Odometer . . . . . . . . . . . . . . . . 105
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . 101
General Information Service and Maintenance . . . . . 324
Towing . . . . . . . . . . . . . . . . . . . . . . . . 234
Vehicle Care . . . . . . . . . . . . . . . . . . 236
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 93
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 345
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 260
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Hazard Warning Flashers . . . . . . . 152
Head Restraints . . . . . . . . . . . . . . . . . 51
Headlamps . . . . . . . . . . . . . . . . . . . . . 260 Headlamps (cont'd)
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 259
Automatic . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . 260
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 151
Flash-to-Pass . . . . . . . . . . . . . . . . . 151
High-Beam On Light . . . . . . . . . . .116
High/Low Beam Changer . . . . . 151
Lamps On Reminder . . . . . . . . . .117
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 57
Steering Wheel . . . . . . . . . . . . . . . . . 96
Heated Front Seats . . . . . . . . . . . . . . 54
Heated Mirrors . . . . . . . . . . . . . . . . . . . 46
Heating and Air Conditioning . . . 157
High Voltage Battery Gauge . . . . 105
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 262
High-Beam On Light . . . . . . . . . . . . 116
Hill and Mountain Roads . . . . . . . . 169
Hill Start Assist (HSA) . . . . . . . . . . 190
Hold Mode Light . . . . . . . . . . . . . . . . 113
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 58
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 44
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . .113
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 77
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 128
Infotainment . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . 354
Instrument Cluster . . . . . . . . . . . . . . 101
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 305
K
Key and Lock Messages . . . . . . . . 135
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 273
Lamps Daytime Running (DRL) . . . . . . 151
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exterior Controls . . . . . . . . . . . . . . 149
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372 Index
Parking or BackingAssistance Systems . . . . . . . . . . 204
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 108
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Passenger Sensing System . . . . . 69
Perchlorate Materials
Requirements, California . . . . . . 236
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 141
Plug-In Charging . . . . . . . . . . . . . . . 215
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 175
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Flows . . . . . . . . . . . . . . . . . . . . . . . . . .117
Indicator Gauge . . . . . . . . . . . . . . 107
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 99
Protection, Battery . . . . . . . . . . . . 155
Retained Accessory (RAP) . . . 177
Windows . . . . . . . . . . . . . . . . . . . . . . . 47
Pregnancy, Using Safety Belts . . . 61
Privacy Vehicle Data Recording . . . . . . . 353
Program Courtesy Transportation . . . . . . 347
Programmable Charging . . . . . . . . 119 Proposition
65 Warning,
California . . . . . . . . . . . .236, 256, 305
Propulsion Power Messages . . . 138
R
Radio Frequency Statement . . . . 351
Reading Lamps . . . . . . . . . . . . . . . . . 154
Ready Indicator . . . . . . . . . . . . . . . . . 116
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 55 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 57
Rear Storage . . . . . . . . . . . . . . . . . . . . 93
Rear Vision Camera (RVC) . . . . . 204
Rearview Mirrors . . . . . . . . . . . . . . . . 46
Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 53
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 334
Records Maintenance . . . . . . . . . . . . . . . . . . 336
Recreational Vehicle Towing . . . . 312
Regenerative Braking . . . . . . . . . . . 190
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 345
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Start . . . . . . . . . . . . . . . . . . . . 36
Replacement Bulbs . . . . . . . . . . . . . 262 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 75
Maintenance . . . . . . . . . . . . . . . . . . 335
Replacing Airbag System . . . . . . . . 75
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 87
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 62
Reporting Safety Defects Canadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Requirements Electrical Battery Charging . . . 229
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 81
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 177
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 138
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 168
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 345
Rotation, Tires . . . . . . . . . . . . . . . . . . 284
Routing, Engine Drive Belt . . . . . . 340
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 186
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374 Index
Storage Areas (cont'd)Center Console . . . . . . . . . . . . . . . . . 94
Glove Box . . . . . . . . . . . . . . . . . . . . . . 93
Storage Compartments . . . . . . . . . . 93
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . 299
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 49
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 208
Infotainment . . . . . . . . . . . . . 156, 354
System Operation
Electric Vehicle . . . . . . . . . . . . . . . 179
Systems Driver Assistance . . . . . . . . . . . . . 203
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 261
Text Telephone (TTY) Users . . . . 344
Theft-Deterrent Systems . . . . . . . . . 44Immobilizer . . . . . . . . . . . . . . . . . . . . . 44
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
All-Season . . . . . . . . . . . . . . . . . . . . 272
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 291
Changing . . . . . . . . . . . . . . . . . . . . . 299 Tires (cont'd)
Compact Spare . . . . . . . . . . . . . . . 304
Designations . . . . . . . . . . . . . . . . . 275
Different Size . . . . . . . . . . . . . . . . . 287
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 284
Lifting the Vehicle . . . . . . . . . . . . . 237
Low Profile . . . . . . . . . . . . . . . . . . . 273
Messages . . . . . . . . . . . . . . . . . . . . 140
Pressure Light . . . . . . . . . . . . . . . . .115
Pressure Monitor Operation . . 281
Pressure Monitor System . . . . . 280
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and
Compressor Kit . . . . . . . . . . . . . 293
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 299
Sidewall Labeling . . . . . . . . . . . . . 273
Terminology and Definitions . . 276
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 289
Wheel Replacement . . . . . . . . . . 289
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Winter . . . . . . . . . . . . . . . . . . . . . . . . 272 Towing
General Information . . . . . . . . . . 234
Recreational Vehicle . . . . . . . . . . 312
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .311
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . .114
Off Light . . . . . . . . . . . . . . . . . . . . . . .113
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 192
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 347
Trip Odometer . . . . . . . . . . . . . . . . . . 105
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 153
U
Uniform Tire Quality Grading . . . 288
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption ofCharging . . . . . . . . . . . . . . . . . . . . . . 228
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 43
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 166
Identification Number (VIN) . . . 337
Load Limits . . . . . . . . . . . . . . . . . . . 171
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Index 375
Vehicle (cont'd)Messages . . . . . . . . . . . . . . . . . . . . 132
Personalization . . . . . . . . . . . . . . . 141
Reminder Messages . . . . . . . . . . 140
Security . . . . . . . . . . . . . . . . . . . . . . . . 43
Speed Messages . . . . . . . . . . . . . 140
Starting and Stopping . . . . . . . . . 176
Towing . . . . . . . . . . . . . . . . . . . . . . . . .311
Vehicle Ahead Indicator . . . . . . . . 113
Vehicle Care
Storing the Tire Sealantand Compressor Kit . . . . . . . . . 299
Tire Pressure . . . . . . . . . . . . . . . . . 278
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 353
Vehicle Ready Light . . . . . . . . . . . . 116
Ventilation, Air . . . . . . . . . . . . . . . . . . 162
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Voltage Devices and Wiring . . . . 262
W
Warning Brake System Light . . . . . . . . . . . . 111
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 213
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 101 Warnings
Hazard Flashers . . . . . . . . . . . . . . 152
Washer Fluid . . . . . . . . . . . . . . . . . . . 253
Wheels Alignment and Tire Balance . . 289
Different Size . . . . . . . . . . . . . . . . . 287
Replacement . . . . . . . . . . . . . . . . . 289
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Where to Put the Restraint . . . . . . 81
Windows . . . . . . . . . . . . . . . . . . . . . . . . 47 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . . 97
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 170
Winter Tires . . . . . . . . . . . . . . . . . . . . 272
Wiper Blade Replacement . . . . . . 258
Wireless Charging . . . . . . . . . . . . . . . 99
Wiring, High Voltage Devices . . . 262