Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
346 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty. .
Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
356 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
358 OnStar
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®
iOS, Android™, BlackBerry®,
or Windows®mobile devices. OnStar Subscribers can access the
following services from a mobile
device:
.
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
OnStar 361
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0351.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Index 369
Fuses (cont'd)Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 269
G
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . 105
Driver Efficiency . . . . . . . . . . . . . . 106
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Odometer . . . . . . . . . . . . . . . . . . . . . 105
Power Indicator . . . . . . . . . . . . . . . 107
Speedometer . . . . . . . . . . . . . . . . . 105
Trip Odometer . . . . . . . . . . . . . . . . 105
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . 101
General Information Service and Maintenance . . . . . 324
Towing . . . . . . . . . . . . . . . . . . . . . . . . 234
Vehicle Care . . . . . . . . . . . . . . . . . . 236
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 93
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 345
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 260
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Hazard Warning Flashers . . . . . . . 152
Head Restraints . . . . . . . . . . . . . . . . . 51
Headlamps . . . . . . . . . . . . . . . . . . . . . 260 Headlamps (cont'd)
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 259
Automatic . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . 260
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 151
Flash-to-Pass . . . . . . . . . . . . . . . . . 151
High-Beam On Light . . . . . . . . . . .116
High/Low Beam Changer . . . . . 151
Lamps On Reminder . . . . . . . . . .117
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 57
Steering Wheel . . . . . . . . . . . . . . . . . 96
Heated Front Seats . . . . . . . . . . . . . . 54
Heated Mirrors . . . . . . . . . . . . . . . . . . . 46
Heating and Air Conditioning . . . 157
High Voltage Battery Gauge . . . . 105
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 262
High-Beam On Light . . . . . . . . . . . . 116
Hill and Mountain Roads . . . . . . . . 169
Hill Start Assist (HSA) . . . . . . . . . . 190
Hold Mode Light . . . . . . . . . . . . . . . . 113
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 58
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 44
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . .113
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 77
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 128
Infotainment . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . 354
Instrument Cluster . . . . . . . . . . . . . . 101
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 305
K
Key and Lock Messages . . . . . . . . 135
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 273
Lamps Daytime Running (DRL) . . . . . . 151
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exterior Controls . . . . . . . . . . . . . . 149
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
372 Index
Parking or BackingAssistance Systems . . . . . . . . . . 204
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 108
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Passenger Sensing System . . . . . 69
Perchlorate Materials
Requirements, California . . . . . . 236
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 141
Plug-In Charging . . . . . . . . . . . . . . . 215
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 175
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Flows . . . . . . . . . . . . . . . . . . . . . . . . . .117
Indicator Gauge . . . . . . . . . . . . . . 107
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 99
Protection, Battery . . . . . . . . . . . . 155
Retained Accessory (RAP) . . . 177
Windows . . . . . . . . . . . . . . . . . . . . . . . 47
Pregnancy, Using Safety Belts . . . 61
Privacy Vehicle Data Recording . . . . . . . 353
Program Courtesy Transportation . . . . . . 347
Programmable Charging . . . . . . . . 119 Proposition
65 Warning,
California . . . . . . . . . . . .236, 256, 305
Propulsion Power Messages . . . 138
R
Radio Frequency Statement . . . . 351
Reading Lamps . . . . . . . . . . . . . . . . . 154
Ready Indicator . . . . . . . . . . . . . . . . . 116
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 55 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 57
Rear Storage . . . . . . . . . . . . . . . . . . . . 93
Rear Vision Camera (RVC) . . . . . 204
Rearview Mirrors . . . . . . . . . . . . . . . . 46
Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 53
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 334
Records Maintenance . . . . . . . . . . . . . . . . . . 336
Recreational Vehicle Towing . . . . 312
Regenerative Braking . . . . . . . . . . . 190
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 345
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Start . . . . . . . . . . . . . . . . . . . . 36
Replacement Bulbs . . . . . . . . . . . . . 262 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 75
Maintenance . . . . . . . . . . . . . . . . . . 335
Replacing Airbag System . . . . . . . . 75
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 87
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 62
Reporting Safety Defects Canadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Requirements Electrical Battery Charging . . . 229
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 81
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 177
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 138
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 168
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 345
Rotation, Tires . . . . . . . . . . . . . . . . . . 284
Routing, Engine Drive Belt . . . . . . 340
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 186
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Index 373
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 57Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Extender . . . . . . . . . . . . . . . . . . . . . . . . 62
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 58
Lap-Shoulder Belt . . . . . . . . . . . . . . 59
Reminders . . . . . . . . . . . . . . . . . . . . 107
Replacing after a Crash . . . . . . . . 62
Use During Pregnancy . . . . . . . . . . 61
Safety Defects Reporting Canadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 62
Scheduling Appointments . . . . . . . 347
Sealant Kit, Tire . . . . . . . . . . . . . . . . 293
Seats Adjustment, Front . . . . . . . . . . . . . . . 52
Head Restraints . . . . . . . . . . . . . . . . 51
Heated Front . . . . . . . . . . . . . . . . . . . 54
Heated, Rear . . . . . . . . . . . . . . . . . . . 57
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Reclining Seatbacks . . . . . . . . . . . . 53
Securing Child Restraints . . . . 88, 90
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Security (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . 139
OnStar®. . . . . . . . . . . . . . . . . . . . . . 356
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 43
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 43
Service Accessories andModifications . . . . . . . . . . . . . . . . 237
Doing Your Own Work . . . . . . . . 239
Engine Soon Light . . . . . . . . . . . . 109
Maintenance Records . . . . . . . . 336
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 324
Parts Identification Label . . . . . 337
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 350
Scheduling Appointments . . . . . 347
Vehicle Messages . . . . . . . . . . . . 139
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 112
Services Special Application . . . . . . . . . . . 331
Servicing the Airbag . . . . . . . . . . . . . 73
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 177
Out of Park . . . . . . . . . . . . . . . . . . . 178
Side Blind Zone Alert (SBZA) . . . 211 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 153
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 304
Special Application Services . . . . 331
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 338
Speedometer . . . . . . . . . . . . . . . . . . . 105
Sport Mode Light . . . . . . . . . . . . . . . 112
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . .114
Start Remote . . . . . . . . . . . . . . . . . . . . . . . . . 36
Start Assist, Hills . . . . . . . . . . . . . . . 190
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 176
Starting the Vehicle Messages . . . . . . . . . . . . . . . . . . . . . 140
Status Screens Charging . . . . . . . . . . . . . . . . . . . . . 217
Steering . . . . . . . . . . . . . . . . . . . . . . . . 167
Heated Wheel . . . . . . . . . . . . . . . . . . 96
Wheel Adjustment . . . . . . . . . . . . . . 96
Wheel Controls . . . . . . . . . . . . . . . . . 96
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 94