Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
342 Customer Information
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-877-486-5846. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
3033 Wilson Boulevard
Suite 600 , Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
368 Index
Electric Parking Brake . . . . . . . . . . 188
Electric Parking Brake Light . . . . 111
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 234
Electrical Requirements for Battery Charging . . . . . . . . . . . . . . 229
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 263
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 266
Overload . . . . . . . . . . . . . . . . . . . . . 262
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 269
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 356
Energy Efficiency Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Energy Information . . . . . . . . . . . . . 128
Engine Air Cleaner/Filter . . . . . . . . . . . . . 246
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 109
Compartment Overview . . . . . . . 242
Coolant . . . . . . . . . . . . . . . . . . . . . . . 250
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .114
Cooling System . . . . . . . . . . 248, 249 Engine (cont'd)
Cooling System Messages . . . 134
Drive Belt Routing . . . . . . . . . . . . 340
Exhaust . . . . . . . . . . . . . . . . . . . . . . 185
Oil Life System . . . . . . . . . . . . . . . 245
Oil Messages . . . . . . . . . . . . . . . . . 134
Oil Pressure Light . . . . . . . . . . . . .115
Overheating . . . . . . . . . . . . . . . . . . 253
Running While Parked . . . . . . . . 186
Engine Unavailable Out of Fuel . . . . . . . . . . . . . . . . . . . 183
Entry Lighting . . . . . . . . . . . . . . . . . . . 155
Event Data Recorders . . . . . . . . . . 353
Exit Lighting . . . . . . . . . . . . . . . . . . . . 155
Extended Range Mode . . . . . . . . . 180
Extender, Safety Belt . . . . . . . . . . . . 62
Exterior Lamp Controls . . . . . . . . . 149
F
Filter, Engine Air Cleaner . . . . . . . . . . . 246
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 151
Flashers, Hazard Warning . . . . . . 152
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 291 Changing . . . . . . . . . . . . . . . . . . . . . 299
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 322
Fluid Brakes . . . . . . . . . . . . . . . . . . . . . . . . 254
Washer . . . . . . . . . . . . . . . . . . . . . . . 253 Folding Mirrors . . . . . . . . . . . . . . . . . . 46
Forward Automatic Braking . . . . . 210
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 208
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 351
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 52
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Additives . . . . . . . . . . . . . . . . . . . . . 231
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 233
Filling the Tank . . . . . . . . . . . . . . . 231
Foreign Countries . . . . . . . . . . . . 231
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 105
Low Fuel Warning Light . . . . . . . .116
Requirements, California . . . . . 230
System Messages . . . . . . . . . . . . 135
Function Check Electric Drive Unit Shift
Lock Control . . . . . . . . . . . . . . . . 258
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 263
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 266