2017 CHEVROLET VOLT towing

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
236 Vehicle Care
Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . 299
Tire Changing . . . . . . . . . . . . . . . . 299
Compact Spare Tire . . . . . . . . . . 304
Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 305
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . 311
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 312
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 314
Interior Care . . . . . . . . . . . . . . . . . . 319
Floor Mats . . . . . . . . . . . . . . . . . . . . 322
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
WARNING: Most motor vehicles,
including this one, as well as many
of its service parts and fluids, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
See
Battery - North America 0256
and Jump Starting - North
America 0305.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Vehicle Care 311
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Use only a flatbed tow truck for
towing a disabled vehicle. Never
use a sling type lift or damage will
occur. Use ramps to help reduce
approach angles if necessary.
A towed vehicle should have its
drive wheels off the ground. Consult
a professional towing service if the
disabled vehicle must be towed.
If the vehicle is equipped with a tow
eye, only use the tow eye to pull the
vehicle onto a flatbed car carrier
from a flat road surface. Do not use
the tow eye to pull the vehicle from
snow, mud, or sand.
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To load a vehicle onto a flatbed
carrier: 1. The vehicle must be on a flat surface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace
a flat or damaged tire.
If equipped, use the spare tire
to replace a flat or
damaged tire.
3. Remove the tow eye bolt from the rear storage area.
4. Remove the front bumper tow eye cover.
5. Screw the tow eye bolt into thebumper.
The tow cable can hook into
the tow eye bolt and pull the
vehicle onto the flatbed tow
truck.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
312 Vehicle Care
6. Ramps are required for thefront fascia to clear the flatbed.
Caution
If ramps are not used, the front
fascia will come into contact with
the flatbed and may cause
damage. Always use ramps.
7. Use the proper nylon strap harnesses around the tires to
secure them to the flatbed car
carrier.
8. If the car is parked at an angle
so that the front toe eye cannot
be accessed, wrap a tow strap
around both of the rear trailing
arms and pull the vehicle onto
a flat surface. Do not wrap the
tow strap around the rear
torque tube.
Caution
When using tow straps to move
the vehicle, damage may occur if
the tow straps contact the rear
fascia. Do not let the tow straps
contact the rear fascia. To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
Recreational Vehicle Towing
0312.
Recreational Vehicle
Towing
Recreational vehicle towing refers to
towing the vehicle behind another
vehicle such as a motor home. The
two most common types of
recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.
The towing capacity of the
towing vehicle. Read the tow
vehicle manufacturer's
recommendations.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Vehicle Care 313
.How far the vehicle can be
towed. Some vehicles have
restrictions on how far and how
long they can tow.
. Whether the vehicle has the
proper towing equipment. See
your dealer or trailering
professional for additional advice
and equipment
recommendations.
. Whether the vehicle is ready to
be towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
electric drive unit. The repairs
would not be covered by the
vehicle warranty. If using a shield,
only use one that attaches to the
towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drive
unit could be damaged. Repairs
would not be covered by the
vehicle warranty. Do not tow the
vehicle with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be towed, a dolly should be used. See
the information on dolly towing
following.
Dolly Towing from the Front
The vehicle can be towed from the
front using a dolly. To tow the
vehicle using a dolly:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Put the shift lever in P (Park).
4. Set the parking brake and turn the vehicle off.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
314 Vehicle Care
5. Clamp the steering wheel in astraight-ahead position with a
clamping device designed for
towing.
6. Secure the vehicle to the dolly
with a lash over the tire. Do not
lash though the wheel.
7. Release the parking brake.
8. Check for adequate rear fascia to ground clearance.
Dolly Towing from the Rear
Caution
Towing the vehicle from the rear,
with the front wheels on the
ground, could damage the drive
unit, and front fascia. Do not tow
the vehicle from the rear with the
front wheels on the ground.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0334.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Service and Maintenance 325
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load
Limits 0171. .
Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0230.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving. .
Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0239.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
346 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty. .
Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Customer Information 349
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repaircenter that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original EquipmentManufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0345.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.