2017 CHEVROLET VOLT service

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
28 In Brief
Roadside Assistance
Program
U.S.: 1-888-811-1926
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program. This
program provides security and
convenience in the event of an
on-road failure or emergency
situation. Service is provided
24 hours a day, 365 days a year for
the duration of the vehicle’s
powertrain warranty.
SeeRoadside Assistance
Program 0345.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
30 Keys, Doors, and Windows
There is a key inside the Remote
Keyless Entry (RKE) transmitter that
can be used for all locks.
To remove the key, press the button
near the bottom of the RKE
transmitter, and pull the key out.
Never pull the key out without
pressing the button.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or an additional key is needed.
If it becomes difficult to turn the key
in a vehicle lock, inspect the key
blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, call
Roadside Assistance. SeeRoadside
Assistance Program 0345. With an
active OnStar subscription, an
OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0355.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0351. If there is a decrease in the RKE
operating range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the
transmitter is within range. See
“Keyless Access Operation” later in
this section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Keys, Doors, and Windows 45
The security light comes on if there
is a problem with arming or
disarming the theft-deterrent
system.
This light may come on briefly when
the vehicle is turned on. There is a
problem if the engine does not start
and this light stays on.
Turn the ignition off and try again.If the engine still does not start, and
the RKE transmitter appears
undamaged, try the other RKE
transmitter for the vehicle, or place
the RKE transmitter in the
transmitter pocket. See
Remote
Keyless Entry (RKE) System
Operation 030. It may be necessary
to check the fuse. See Electrical
System Overload 0262. If the
vehicle does start, the first
transmitter is bad. If the vehicle still
does not start the vehicle needs
service. See your dealer.
Do not leave the key or device that
disarms or deactivates the vehicle
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Seats and Restraints 69
inflate. The feature may also
activate, without airbag inflation,
after an event that exceeds a
predetermined threshold. You can
lock the doors, turn off the interior
lamps, and turn off the hazard
warning flashers by using the
controls for those features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
If an airbag inflates or the vehicle
has been in a crash, the sensing
system may shut down the high voltage system. When this occurs,
the high voltage battery is
disconnected and the vehicle will
not start. The SERVICE VEHICLE
SOON message in the Driver
Information Center (DIC) will be
displayed. Before the vehicle can be
operated again, it must be serviced
at your dealer.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.
Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0353
and Event Data
Recorders 0353.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Seats and Restraints 71
.There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag
and knee airbag, the off indicator
will light and stay lit to remind you
that the airbags are off. See
Passenger Airbag Status
Indicator 0108.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
and knee airbag anytime the system
senses that a person of adult size is
sitting properly in the front outboard
passenger seat.
When the passenger sensing
system has allowed the airbags to
be enabled, the on indicator will light
and stay lit as a reminder that the
airbags are active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag and knee airbag, depending upon the person’s
seating posture and body build.
Everyone in the vehicle who has
outgrown child restraints should
wear a safety belt properly
—
whether or not there is an airbag for
that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light 0108 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag if the system
determines that an infant is present in a child restraint. If a child restraint
has been installed and the on
indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints (With
the Safety Belt in the Front
Seat) 090 orSecuring Child
Restraints (With the Safety Belt
in the Rear Seat) 088.
5. If, after reinstalling the child restraint and restarting the
vehicle, the on indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Seats and Restraints 73
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger
sensing system maintain the
passenger airbag status. See
“Safety Belts”and“Child Restraints”
in the Index for additional
information about the importance of
proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle 074
for more information about
modifications that can affect how
the system operates. A wet seat can affect the
performance of the passenger
sensing system. Here is how:
.
The passenger sensing system
may turn off the passenger
frontal airbag and passenger
knee airbag when liquid is
soaked into the seat. If this
happens, the off indicator will be
lit, and the airbag readiness light
on the instrument panel will also
be lit.
. Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will turn on the
passenger frontal airbag and
passenger knee airbag while a
child restraint or child occupant
is on the seat. If the passenger
frontal airbag and passenger
knee airbag are turned on, the
on indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to occupy the seat. See
Airbag
Readiness Light 0108 for important
safety information.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
74 Seats and Restraints
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information0350.
{Warning
For up to 10 seconds after the
vehicle is turned off and the 12‐
volt battery is disconnected, an
airbag can still inflate during
improper service. You can be
injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag
system. Be sure to follow proper
service procedures, and make
sure the person performing work
for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly. The operation of the airbag system
can also be affected by changing
any parts of the front seats, safety
belts, airbag sensing and diagnostic
module, steering wheel, instrument
panel, any of the airbag modules,
ceiling or pillar garnish trim,
overhead console, front sensors,
side impact sensors, rollover sensor
module, or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system that
includes sensors as part of the front
outboard passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of thepassenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing
System 069.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0287 for additional
important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance
Offices 0343.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9807421) - 2017 - CRC - 11/18/15
Seats and Restraints 75
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light0108.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 065. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0108.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle safety belts.