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348 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 357
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0347.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

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358 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0237. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

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Index 361
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 240
Accessory Power . . . . . . . . . . . . . . . 210
Add-On Electrical Equipment . . . 237
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 356
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 327
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 54
Agreements Trademarks and License . . . . . 184
Air Cleaner/Filter, Engine . . . . . . . 250
Air Conditioning . . . . . . . . . . . . . . . . 186
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 189
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 189
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 188
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 72
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 72
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
Where Are the Airbags? . . . . . . . . 69
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 78
Passenger Status Indicator . . . .115
Readiness Light . . . . . . . . . . . . . . .114
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 77
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 42
Alert Side Blind Zone (SBZA) . . . . . . 230
All-Season Tires . . . . . . . . . . . . . . . . 280
All-Wheel Drive . . . . . . . . . . . . 218, 261
AM-FM Radio . . . . . . . . . . . . . . . . . . . 160
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 219 Warning Light . . . . . . . . . . . . . . . . . .119
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . .311
Interior . . . . . . . . . . . . . . . . . . . . . . . . 315

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364 Index
Drive SystemsAll-Wheel Drive . . . . . . . . . . 218, 261
Driver Behavior . . . . . . . . . . . . . . . . . 192
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 125
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 193
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 193
Environment . . . . . . . . . . . . . . . . . . 192
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 197
If the Vehicle is Stuck . . . . . . . . . 198
Loss of Control . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . 195
Vehicle Load Limits . . . . . . . . . . . 199
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Driving the Vehicle . . . . . . . . . . . . . . . . 2
E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . . 237
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 273
Fuses and Circuit Breakers . . . 272
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 276
Overload . . . . . . . . . . . . . . . . . . . . . 272 Electrical System (cont'd)
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 352
Engine Air Cleaner/Filter . . . . . . . . . . . . . 250
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . .116
Compartment Overview . . . . . . . 243
Coolant . . . . . . . . . . . . . . . . . . . . . . . 253
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 121
Cooling System . . . . . . . . . . . . . . . 251
Cooling System Messages . . . 132
Drive Belt Routing . . . . . . . . . . . . 336
Exhaust . . . . . . . . . . . . . . . . . . . . . . 213
Heater . . . . . . . . . . . . . . . . . . . . . . . . 208
Oil Life System . . . . . . . . . . . . . . . 248
Oil Messages . . . . . . . . . . . . . . . . . 132
Oil Pressure Light . . . . . . . . . . . . 122
Overheating . . . . . . . . . . . . . . . . . . 255
Power Messages . . . . . . . . . . . . . 132
Reduced Power Light . . . . . . . . . 123
Running While Parked . . . . . . . . 213
Starting . . . . . . . . . . . . . . . . . . . . . . . 206
Entry Lighting . . . . . . . . . . . . . . . . . . . 150
Event Data Recorders . . . . . . . . . . 349 Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extender, Safety Belt . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . 146F
Filter,
Engine Air Cleaner . . . . . . . . . . . 250
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 147
Flashers, Hazard Warning . . . . . . 148
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 298 Changing . . . . . . . . . . . . . . . . . . . . . 299
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 318
Fluid
Automatic Transmission . . . . . . 249
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 259
Power Steering . . . . . . . . . . . . . . . 257
Washer . . . . . . . . . . . . . . . . . . . . . . . 257
Fog Lamps Bulb Replacement . . . . . . . . . . . . 268
Front . . . . . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 45
Folding Seatback . . . . . . . . . . . . . . . . 57
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 228
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 347
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Seat Armrest . . . . . . . . . . . . . . 56

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368 Index
OnStar®Emergency . . . . . . . . . . . . 352
OnStar®Navigation . . . . . . . . . . . . . 352
OnStar®Overview . . . . . . . . . . . . . . 351
OnStar®Security . . . . . . . . . . . . . . . 352
Operate Pedal Light . . . . . . . . . . . . 119
Operation Infotainment System . . . . . . . . . . 157
Ordering Service Publications . . . . . . . . . . 346
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 109
Overheating, Engine . . . . . . . . . . . . 255
Overview . . . . . . . . . . . . . . . . . . . . . . . 154
Owner Manual Indicator . . . . . . . . 118
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 210
Shifting Out of . . . . . . . . . . . . . . . . .211
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 212 Brake . . . . . . . . . . . . . . . . . . . . . . . . . 219
Brake and P (Park)
Mechanism Check . . . . . . . . . . 262
Over Things That Burn . . . . . . . 212
Ultrasonic Sensor Light . . . . . . . 120
Parking Assist . . . . . . . . . . . . . . . . . . 227
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 115 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Passenger Sensing System . . . . . 74
Perchlorate Materials Requirements, California . . . . . . 239
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 137
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 181
Bluetooth . . . . . . . . . . . 171, 173, 177
Hands-Free . . . . . . . . . . . . . . . . . . . 182
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 38
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Outlets . . . . . . . . . . . . . . . . . . . . . . . 109
Protection, Battery . . . . . . . . . . . . 151
Reduced Engine Light . . . . . . . . 123
Retained Accessory (RAP) . . . 210
Seat Adjustment . . . . . . . . . . . . . . . . 54
Steering Fluid . . . . . . . . . . . . . . . . . 257
Windows . . . . . . . . . . . . . . . . . . . . . . . 47
Power Steering Warning
Lights . . . . . . . . . . . . . . . . . . . . . . . . . 119
Pregnancy, Using Safety Belts . . . 66 Privacy
Vehicle Data Recording . . . . . . . 348
Program Courtesy Transportation . . . . . . 343
Proposition 65 Warning,
California . . . . . . . . . . . .239, 260, 305
R
Radio Frequency Statement . . . . 347
Radio Reception . . . . . . . . . . . . . . . . 164
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 160
Satellite . . . . . . . . . . . . . . . . . . . . . . . 163
Reading Lamps . . . . . . . . . . . . . . . . . 150
Rear Seat Armrest . . . . . . . . . . . . . . . 61
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 58
Rear Vision Camera (RVC) . . . . . 225
Rear Window Washer/Wiper . . . . 106
Rearview Mirrors . . . . . . . . . . . . . . . . 46 Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 55
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 330
Records Maintenance . . . . . . . . . . . . . . . . . . 332
Recreational Vehicle Towing . . . . 308
Reduced Engine Power Light . . . 123

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Index 369
Reimbursement Program,GM Mobility . . . . . . . . . . . . . . . . . . . 341
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 28, 31
Remote Vehicle Start . . . . . . . . . . . . 36
Replacement Bulbs . . . . . . . . . . . . . 271
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 79
Maintenance . . . . . . . . . . . . . . . . . . 331
Replacing Airbag System . . . . . . . . 79
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 93
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 67
Reporting Safety Defects Canadian Government . . . . . . . . 348
General Motors . . . . . . . . . . . . . . . 348
U.S. Government . . . . . . . . . . . . . 347
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 85
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 210
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 135
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 196
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 341 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 49
Roof Rack System . . . . . . . . . . . . . . 102
Rotation, Tires . . . . . . . . . . . . . . . . . . 291
Routing, Engine Drive Belt . . . . . . 336
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 213
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 61
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Extender . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 62
Lap-Shoulder Belt . . . . . . . . . . . . . . 63
Reminders . . . . . . . . . . . . . . . . . . . . .114
Replacing after a Crash . . . . . . . . 67
Use During Pregnancy . . . . . . . . . . 66
Safety Defects Reporting Canadian Government . . . . . . . . 348
General Motors . . . . . . . . . . . . . . . 348
U.S. Government . . . . . . . . . . . . . 347
Safety Locks . . . . . . . . . . . . . . . . . . . . . 40
Safety System Check . . . . . . . . . . . . 66
Satellite Radio . . . . . . . . . . . . . . . . . . 163
Scheduling Appointments . . . . . . . 343
Seats Adjustment, Front . . . . . . . . . . . . . . . 53
Folding Seatback . . . . . . . . . . . . . . . 57 Seats (cont'd)
Head Restraints . . . . . . . . . . . . . . . . 52
Heated Front . . . . . . . . . . . . . . . . . . . 56
Lumbar Adjustment, Front . . . . . . 54
Power Adjustment, Front . . . . . . . 54
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Reclining Seatbacks . . . . . . . . . . . . 55
Underseat Storage . . . . . . . . . . . 100
Securing Child Restraints . . . . 93, 95
Security
Messages . . . . . . . . . . . . . . . . . . . . 135
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 352
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 42
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 42
Service . . . . . . . . . . . . . . . . . . . . . . . . . 190 Accessories andModifications . . . . . . . . . . . . . . . . 240
Climate Control System . . . . . . . 186
Doing Your Own Work . . . . . . . . 240
Engine Soon Light . . . . . . . . . . . . .116
Maintenance Records . . . . . . . . 332
Maintenance, General Information . . . . . . . . . . . . . . . . . . 320
Parts Identification Label . . . . . 333
Publications Ordering Information . . . . . . . . . . . . . . . . . . 346
Scheduling Appointments . . . . . 343
Vehicle Messages . . . . . . . . . . . . 135