
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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348 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

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Customer Information 349
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 357
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0347.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 361
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 240
Accessory Power . . . . . . . . . . . . . . . 210
Add-On Electrical Equipment . . . 237
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 356
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 327
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 54
Agreements Trademarks and License . . . . . 184
Air Cleaner/Filter, Engine . . . . . . . 250
Air Conditioning . . . . . . . . . . . . . . . . 186
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 189
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 189
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 188
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 72
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 72
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
Where Are the Airbags? . . . . . . . . 69
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 78
Passenger Status Indicator . . . .115
Readiness Light . . . . . . . . . . . . . . .114
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 77
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 42
Alert Side Blind Zone (SBZA) . . . . . . 230
All-Season Tires . . . . . . . . . . . . . . . . 280
All-Wheel Drive . . . . . . . . . . . . 218, 261
AM-FM Radio . . . . . . . . . . . . . . . . . . . 160
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 219 Warning Light . . . . . . . . . . . . . . . . . .119
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . .311
Interior . . . . . . . . . . . . . . . . . . . . . . . . 315

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Index 363
CheckIgnition Transmission Lock . . . 262
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . .116
Child Restraints Infants and Young Children . . . . . 81
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 86
Older Children . . . . . . . . . . . . . . . . . . 79
Securing . . . . . . . . . . . . . . . . . . . . 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . 83
Circuit Breakers . . . . . . . . . . . . . . . . 272
Cleaning Exterior Care . . . . . . . . . . . . . . . . . .311
Interior Care . . . . . . . . . . . . . . . . . . 315
Climate Control Systems . . . . . . . 186
Air Conditioning . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . . . . 186
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . . . . . . 111
Clutch, Hydraulic . . . . . . . . . . . . . . . 250
Collision Damage Repair . . . . . . . 344
Compact Spare Tire . . . . . . . . . . . . 304
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 99
Compass . . . . . . . . . . . . . . . . . . . . . . . 107 Messages . . . . . . . . . . . . . . . . . . . . 131 Connections
OnStar®. . . . . . . . . . . . . . . . . . . . . . 353
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 221
Control of a Vehicle . . . . . . . . . . . . . 193
Convenience Net . . . . . . . . . . . . . . . 101
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 253
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 186
Cooling System . . . . . . . . . . . . . . . . . 251 Engine Messages . . . . . . . . . . . . 132
Courtesy Lamps . . . . . . . . . . . . . . . . 149
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 343
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control . . . . . . . . . . . . . . . . . . 223
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Messages . . . . . . . . . . . . . . . . . . . . 131
Cupholders . . . . . . . . . . . . . . . . . . . . . . 99
Customer Assistance . . . . . . . . . . . 340 Offices . . . . . . . . . . . . . . . . . . . . . . . . 339
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 340 Customer Information
Service Publications
Ordering Information . . . . . . . . 346
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 337
D
Damage Repair, Collision . . . . . . . 344
Danger, Warning, and Caution . . . . 3
Data CollectionOnStar . . . . . . . . . . . . . . . . . . . . . . . 349
Data Recorders, Event . . . . . . . . . 349
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 147
Defensive Driving . . . . . . . . . . . . . . . 193
Delayed Locking . . . . . . . . . . . . . . . . . 38
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 171
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 355
Distracted Driving . . . . . . . . . . . . . . . 192
Dome Lamps . . . . . . . . . . . . . . . . . . . 149
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 124
Ajar Messages . . . . . . . . . . . . . . . 131
Delayed Locking . . . . . . . . . . . . . . . . 38
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . 336