Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122735) - 2017 - crc - 7/12/16
Customer Information 341
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Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle. For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number. .
Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122735) - 2017 - crc - 7/12/16
342 Customer Information
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow. .
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 343
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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358 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0237. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 361
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 240
Accessory Power . . . . . . . . . . . . . . . 210
Add-On Electrical Equipment . . . 237
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 356
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 327
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 54
Agreements Trademarks and License . . . . . 184
Air Cleaner/Filter, Engine . . . . . . . 250
Air Conditioning . . . . . . . . . . . . . . . . 186
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 189
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 189
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 188
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 72
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 72
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
Where Are the Airbags? . . . . . . . . 69
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 78
Passenger Status Indicator . . . .115
Readiness Light . . . . . . . . . . . . . . .114
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 77
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 42
Alert Side Blind Zone (SBZA) . . . . . . 230
All-Season Tires . . . . . . . . . . . . . . . . 280
All-Wheel Drive . . . . . . . . . . . . 218, 261
AM-FM Radio . . . . . . . . . . . . . . . . . . . 160
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 219 Warning Light . . . . . . . . . . . . . . . . . .119
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . .311
Interior . . . . . . . . . . . . . . . . . . . . . . . . 315
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
10122735) - 2017 - crc - 7/12/16
362 Index
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . 181
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 56
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 61
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 341
Audio Theft-Deterrent Feature . . . . . . . 153
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Headlamp System . . . . . . . . . . . . 147
Transmission . . . . . . . . . . . . . . . . . 214
Transmission Fluid . . . . . . . . . . . 249
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 215
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 262
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 171
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . 165
B
BatteryLoad Management . . . . . . . . . . . . 151
Power Protection . . . . . . . . . . . . . 151 Battery (cont'd)
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 131
Battery - North America . . . . 260, 305
Blade Replacement, Wiper . . . . . 263
Bluetooth
Overview . . . . . . . . . . . 171, 173, 177
Brake System Warning Light . . . . . . . . .118
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Antilock . . . . . . . . . . . . . . . . . . . . . . . 219
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 220
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Parking . . . . . . . . . . . . . . . . . . . . . . . 219
System Messages . . . . . . . . . . . . 131
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 194
Break-In, New Vehicle . . . . . . . . . . 203
Bulb Replacement . . . . . . . . . . . . . . 271 Fog Lamps . . . . . . . . . . . . . . . . . . . 268
Halogen Bulbs . . . . . . . . . . . . . . . . 264
Headlamp Aiming . . . . . . . . . . . . . 264
Headlamps . . . . . . . . . . . . . . . . . . . 264
Headlamps, Front TurnSignal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 265
License Plate Lamps . . . . . . . . . 270 Bulb Replacement (cont'd)
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 268
Buying New Tires . . . . . . . . . . . . . . . 293
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 107
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 239
California Proposition
65 Warning . . . . . . . . . .239, 260, 305
Camera Rear Vision (RVC) . . . . . . . . . . . . 225
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 334
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 213
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 40
Winter Driving . . . . . . . . . . . . . . . . 197
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 100
Management System . . . . . . . . . 100
Caution, Danger, and Warning . . . . 3
Chains, Tire . . . . . . . . . . . . . . . . . . . . 298
Charging System Light . . . . . . . . . 116
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Index 363
CheckIgnition Transmission Lock . . . 262
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . .116
Child Restraints Infants and Young Children . . . . . 81
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 86
Older Children . . . . . . . . . . . . . . . . . . 79
Securing . . . . . . . . . . . . . . . . . . . . 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . 83
Circuit Breakers . . . . . . . . . . . . . . . . 272
Cleaning Exterior Care . . . . . . . . . . . . . . . . . .311
Interior Care . . . . . . . . . . . . . . . . . . 315
Climate Control Systems . . . . . . . 186
Air Conditioning . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . . . . 186
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . . . . . . 111
Clutch, Hydraulic . . . . . . . . . . . . . . . 250
Collision Damage Repair . . . . . . . 344
Compact Spare Tire . . . . . . . . . . . . 304
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 99
Compass . . . . . . . . . . . . . . . . . . . . . . . 107 Messages . . . . . . . . . . . . . . . . . . . . 131 Connections
OnStar®. . . . . . . . . . . . . . . . . . . . . . 353
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 221
Control of a Vehicle . . . . . . . . . . . . . 193
Convenience Net . . . . . . . . . . . . . . . 101
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 253
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 186
Cooling System . . . . . . . . . . . . . . . . . 251 Engine Messages . . . . . . . . . . . . 132
Courtesy Lamps . . . . . . . . . . . . . . . . 149
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 343
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control . . . . . . . . . . . . . . . . . . 223
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Messages . . . . . . . . . . . . . . . . . . . . 131
Cupholders . . . . . . . . . . . . . . . . . . . . . . 99
Customer Assistance . . . . . . . . . . . 340 Offices . . . . . . . . . . . . . . . . . . . . . . . . 339
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 340 Customer Information
Service Publications
Ordering Information . . . . . . . . 346
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 337
D
Damage Repair, Collision . . . . . . . 344
Danger, Warning, and Caution . . . . 3
Data CollectionOnStar . . . . . . . . . . . . . . . . . . . . . . . 349
Data Recorders, Event . . . . . . . . . 349
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 147
Defensive Driving . . . . . . . . . . . . . . . 193
Delayed Locking . . . . . . . . . . . . . . . . . 38
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 171
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 355
Distracted Driving . . . . . . . . . . . . . . . 192
Dome Lamps . . . . . . . . . . . . . . . . . . . 149
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 124
Ajar Messages . . . . . . . . . . . . . . . 131
Delayed Locking . . . . . . . . . . . . . . . . 38
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . 336
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364 Index
Drive SystemsAll-Wheel Drive . . . . . . . . . . 218, 261
Driver Behavior . . . . . . . . . . . . . . . . . 192
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 125
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 193
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 193
Environment . . . . . . . . . . . . . . . . . . 192
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 197
If the Vehicle is Stuck . . . . . . . . . 198
Loss of Control . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . 195
Vehicle Load Limits . . . . . . . . . . . 199
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Driving the Vehicle . . . . . . . . . . . . . . . . 2
E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . . 237
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 273
Fuses and Circuit Breakers . . . 272
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 276
Overload . . . . . . . . . . . . . . . . . . . . . 272 Electrical System (cont'd)
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 352
Engine Air Cleaner/Filter . . . . . . . . . . . . . 250
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . .116
Compartment Overview . . . . . . . 243
Coolant . . . . . . . . . . . . . . . . . . . . . . . 253
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 121
Cooling System . . . . . . . . . . . . . . . 251
Cooling System Messages . . . 132
Drive Belt Routing . . . . . . . . . . . . 336
Exhaust . . . . . . . . . . . . . . . . . . . . . . 213
Heater . . . . . . . . . . . . . . . . . . . . . . . . 208
Oil Life System . . . . . . . . . . . . . . . 248
Oil Messages . . . . . . . . . . . . . . . . . 132
Oil Pressure Light . . . . . . . . . . . . 122
Overheating . . . . . . . . . . . . . . . . . . 255
Power Messages . . . . . . . . . . . . . 132
Reduced Power Light . . . . . . . . . 123
Running While Parked . . . . . . . . 213
Starting . . . . . . . . . . . . . . . . . . . . . . . 206
Entry Lighting . . . . . . . . . . . . . . . . . . . 150
Event Data Recorders . . . . . . . . . . 349 Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extender, Safety Belt . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . 146F
Filter,
Engine Air Cleaner . . . . . . . . . . . 250
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 147
Flashers, Hazard Warning . . . . . . 148
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 298 Changing . . . . . . . . . . . . . . . . . . . . . 299
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 318
Fluid
Automatic Transmission . . . . . . 249
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 259
Power Steering . . . . . . . . . . . . . . . 257
Washer . . . . . . . . . . . . . . . . . . . . . . . 257
Fog Lamps Bulb Replacement . . . . . . . . . . . . 268
Front . . . . . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 45
Folding Seatback . . . . . . . . . . . . . . . . 57
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 228
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 347
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Seat Armrest . . . . . . . . . . . . . . 56