2017 CHEVROLET TRAVERSE dead battery

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
138 Instruments and Controls
The following are the possible
messages that can be displayed
and some information about them.
Battery Voltage and
Charging Messages
BATTERY LOW START
VEHICLE
This message displays when the
system detects that the battery
voltage has dropped to a critical
level and the engine must be started
to avoid a dead battery situation.
BATTERY SAVER ACTIVE
This message displays when the
system detects that the battery
voltage is dropping below expected
levels. The battery saver system
starts reducing certain features of
the vehicle that you may be able to
notice. At the point that the features
are disabled, this message is
displayed. It means that the vehicle
is trying to save the charge in the
battery.Turn off all unnecessary
accessories to allow the battery to
recharge.
The normal battery voltage range is
11.5 to 15.5 volts.
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on in the
instrument cluster. See
Charging
System Light 0123. Driving with this
problem could drain the battery.
Turn off all unnecessary
accessories. Have the electrical
system checked as soon as
possible. See your dealer.
Brake System Messages
SERVICE BRAKE SYSTEM
This message displays along with
the brake system warning light if
there is a problem with the brake
system. See Brake System Warning
Light 0126. If this message
appears, stop as soon as possible and turn off the vehicle. Restart the
vehicle and check for the message
on the DIC display. If the message
is still displayed or appears again
when you begin driving, the brake
system needs service as soon as
possible. See your dealer.
Cruise Control Messages
CRUISE SET TO XXX
This message displays whenever
the cruise control is set. See
Cruise
Control 0242 for more information.
Door Ajar Messages
DRIVER DOOR OPEN
This message displays and a chime
sounds if the driver door is not fully
closed and the vehicle is shifted out
of P (Park). Stop and turn off the
vehicle, check the door for
obstructions, and close the door
again. Check to see if the message
still appears on the DIC.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
328 Vehicle Care
Warning (Continued)
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles
could be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will
go to positive (+) or to a remote
positive (+) terminal if the
vehicle has one. Negative (−) will go to a heavy, unpainted
metal engine part or to a
remote negative (−) terminal if
the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
6. Connect the red positive (+)
cable to the positive (+)
terminal of the dead battery. Use a remote positive (+)
terminal if the vehicle has one.
7. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the
vehicle has one.
8. Now connect the black negative (−) cable to the
negative (−) terminal of the
good battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step.
The other end of the
negative (−) cable does not go
to the dead battery. It goes to a
heavy, unpainted metal engine
part, or to a remote negative (−)
terminal on the vehicle with the
dead battery.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
Vehicle Care 329
9. Connect the other end of thenegative (−) cable to the
remote negative (−) terminal of
the dead battery.
Your vehicle has a remote
negative (−) terminal for this
purpose.
10. Now start the vehicle with the good battery and run the
engine for a while.
11. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Use only a flatbed tow truck for
towing a disabled vehicle. Never
use a sling type lift or damage will
occur. Use ramps to help reduce
approach angles if necessary.
A towed vehicle should have its
drive wheels off the ground.
Consult a professional towing
service if the disabled vehicle must
be towed.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
364 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,