Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
Keys, Doors, and Windows 33
If locked out of the vehicle, call
Roadside Assistance. SeeRoadside
Assistance Program 0363.
If equipped with an active OnStar
subscription, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0373.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0369.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section. .
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions work
up to 60 m (195 ft) away from the
vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 033.
With Remote Start and Power
Liftgate Shown, Without Similar
/: If equipped, see Remote
Vehicle Start 035.
Q:Press to lock all the doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn sounds
when
Qis pressed again within
five seconds. See Vehicle
Personalization (With DIC
Buttons) 0146.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
82 Seats and Restraints
passenger airbag while a child
restraint or child occupant is on
the seat. If the passenger airbag
is turned on, the on indicator will
be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light 0122 for important
safety information.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired remove the object from
the seat.
{Warning
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information 0368.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing
any parts of the front seats, safety
belts, airbag sensing and diagnostic
module, steering wheel, instrument
panel, roof-rail airbag modules,
ceiling or pillar garnish trim,
overhead console, front sensors,
side impact sensors, airbag wiring,
or the front center console if the
vehicle has a front center airbag.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger's seat. The
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
Vehicle Care 327
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause a ground connection you do not
want. You would not be able to
start your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake. If one of the vehicles is
a four-wheel-drive vehicle, be
sure the transfer case is not in
Neutral.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the
accessory power outlets. Turn
off the radio and all lamps that
are not needed. This will avoid
sparks and help save both
batteries. And it could save the
radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations on the other
vehicle. Your vehicle has a
remote positive (+) and a
remote negative (−) jump
starting terminal. See Engine
Compartment Overview 0269
for the terminal locations.{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
(Continued)
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
Vehicle Care 331
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components. Reinstall
the fuse to start the vehicle.
To tow the vehicle from the front
with all four wheels on the ground:1. Position the vehicle to be towed, shift the transmission to
P (Park), and turn the ignition
to LOCK/OFF.
2. Secure the vehicle to the towing vehicle.
3. Set the parking brake.
4. Turn the ignition to ACC/ ACCESSORY.
5. Shift the transmission to N (Neutral).
6. To prevent the battery from draining while the vehicle is
being towed, remove the
15 amp ECM fuse and the
15 amp OnStar fuse. These
are in the battery compartment
behind the passenger seat on
the floor. Also, remove the 50 amp BATT1 fuse from the
engine compartment fuse block
and store all fuses in a safe
location. See
Engine
Compartment Fuse
Block 0291.
7. Release the parking brake.
Caution
If the vehicle is towed without
performing each of the steps
listed under “Dinghy Towing,” the
automatic transmission could be
damaged. Be sure to follow all
steps of the dinghy towing
procedure prior to and after
towing the vehicle.
Caution
If 105 km/h (65 mph) is exceeded
while towing the vehicle, it could
be damaged. Never exceed
105 km/h (65 mph) while towing
the vehicle. Once the destination is reached:
1. Set the parking brake.
2. Reinstall the fuses.
3. Shift the transmission to P (Park), turn the ignition to
LOCK/OFF, and remove the
key from the ignition.
4. Disconnect the vehicle from the towing vehicle.
Caution
Do not tow a vehicle with the front
drive wheels on the ground if one
of the front tires is a compact
spare tire. Towing with two
different tire sizes on the front of
the vehicle can cause severe
damage to the transmission.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
OnStar 373
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 373
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 374
Security . . . . . . . . . . . . . . . . . . . . . . 374
Navigation . . . . . . . . . . . . . . . . . . . . 375
Connections . . . . . . . . . . . . . . . . . . 375
Diagnostics . . . . . . . . . . . . . . . . . . . 377
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 378
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is active. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
374 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.