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Vehicle Care 329
9. Connect the other end of thenegative (−) cable to the
remote negative (−) terminal of
the dead battery.
Your vehicle has a remote
negative (−) terminal for this
purpose.
10. Now start the vehicle with the good battery and run the
engine for a while.
11. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Use only a flatbed tow truck for
towing a disabled vehicle. Never
use a sling type lift or damage will
occur. Use ramps to help reduce
approach angles if necessary.
A towed vehicle should have its
drive wheels off the ground.
Consult a professional towing
service if the disabled vehicle must
be towed.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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364 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
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374 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
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376 OnStar
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device: .
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
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OnStar 379
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0369.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955676) - 2017 - crc - 3/29/16
388 Index
J
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . . . 326
K
Key and Lock Messages . . . . . . . . 141
Keyless EntryRemote (RKE) System . . . . . . . . . 33
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 299
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 160
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 160
Exterior Controls . . . . . . . . . . . . . . 157
License Plate . . . . . . . . . . . . . . . . . 289
Malfunction Indicator . . . . . . . . . 124
Messages . . . . . . . . . . . . . . . . . . . . 141
Reading . . . . . . . . . . . . . . . . . . . . . . 161
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 252
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Lap-Shoulder Belt . . . . . . . . . . . . . . . 66
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 97 LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 91
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lighting Delayed Entry . . . . . . . . . . . . . . . . 162
Delayed Exit . . . . . . . . . . . . . . . . . . 162
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 161
Illumination Control . . . . . . . . . . . 160
Parade Dimming . . . . . . . . . . . . . . 162
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Airbag Readiness . . . . . . . . . . . . . 122
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 126
Brake System Warning . . . . . . . 126
Charging System . . . . . . . . . . . . . 123
Cruise Control . . . . . . . . . . . . . . . . 130
Engine Coolant Temperature Warning . . . . . . . 128
Engine Oil Pressure . . . . . . . . . . 128
Flash-to-Pass . . . . . . . . . . . . . . . . . 158
High-Beam On . . . . . . . . . . . . . . . . 129
High/Low Beam Changer . . . . . 157
Lane Departure Warning . . . . . . 127
Safety Belt Reminders . . . . . . . . 121
Security . . . . . . . . . . . . . . . . . . . . . . 129
StabiliTrak
®Indicator . . . . . . . . . 127
Tire Pressure . . . . . . . . . . . . . . . . . 128
Tow/Haul Mode . . . . . . . . . . . . . . . 127 Locks
Automatic Door . . . . . . . . . . . . . . . . . 38
Delayed Locking . . . . . . . . . . . . . . . . 37
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Lockout Protection . . . . . . . . . . . . . . 38
Power Door . . . . . . . . . . . . . . . . . . . . . 37
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Loss of Control . . . . . . . . . . . . . . . . . 219
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 91
Lumbar Adjustment . . . . . . . . . . . . . . 55 Front Seats . . . . . . . . . . . . . . . . . . . . . 55
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 355
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 350
Maintenance Schedule . . . . . . . . . 344 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 353
Malfunction Indicator Lamp . . . . . 124
Manual Mode . . . . . . . . . . . . . . . . . . . 236
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 57
Messages Airbag System . . . . . . . . . . . . . . . . 143
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390 Index
P
Parade Dimming . . . . . . . . . . . . . . . . 162
ParkShifting Into . . . . . . . . . . . . . . . . . . . 232
Shifting Out of . . . . . . . . . . . . . . . . 233
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . 46
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 239
Brake and P (Park)Mechanism Check . . . . . . . . . . 286
Over Things That Burn . . . . . . . 233
Parking Assist . . . . . . . . . . . . . . . . . . 247
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 122
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Passenger Sensing System . . . . . 78
Perchlorate Materials Requirements, California . . . . . . 266
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 146
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 196
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 37
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Outlets . . . . . . . . . . . . . . . . . . . . . . . .115
Protection, Battery . . . . . . . . . . . . 163 Power (cont'd)
Retained Accessory (RAP) . . . 231
Seat Adjustment . . . . . . . . . . . . . . . . 55
Steering Fluid . . . . . . . . . . . . . . . . . 281
Windows . . . . . . . . . . . . . . . . . . . . . . . 48
Pregnancy, Using Safety Belts . . . 70
Privacy Vehicle Data Recording . . . . . . . 371
Program
Courtesy Transportation . . . . . . 365
Proposition 65 Warning,
California . . . . . . . . . . . .266, 284, 326
R
Radio Frequency Statement . . . . 369
Radio Reception . . . . . . . . . . . . . . . . 181
RadiosAM-FM Radio . . . . . . . . . . . . 173, 174
Satellite . . . . . . . . . . . . . . . . . . 177, 180
Reading Lamps . . . . . . . . . . . . . . . . . 161
Rear Climate Control System . . . . . . . . . . . . . . . . . . . 212, 213
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . . 194
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 59
Rear Vision Camera (RVC) . . . . . 244
Rear Window Washer/Wiper . . . . 112
Rearview Mirrors . . . . . . . . . . . . . . . . 47 Rearview Mirrors (cont'd)
Automatic Dimming . . . . . . . . . . . . . 47
Reclining Seatbacks . . . . . . . . . . . . . 56
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 353
Records Maintenance . . . . . . . . . . . . . . . . . . 355
Recreational Vehicle Towing . . . . 330
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 363
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote Vehicle Start . . . . . . . . . . . . 35
Replacement Bulbs . . . . . . . . . . . . . 289
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintenance . . . . . . . . . . . . . . . . . . 354
Replacing Airbag System . . . . . . . . 83
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 97
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 71
Reporting Safety Defects
Canadian Government . . . . . . . . 370
General Motors . . . . . . . . . . . . . . . 370
U.S. Government . . . . . . . . . . . . . 370
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 89
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392 Index
StabiliTrakIndicator Light . . . . . . . . . . . . . . . . 127
Start Assist, Hill . . . . . . . . . . . . . . . . . 240
Start Vehicle, Remote . . . . . . . . . . . 35
Starter Switch Check . . . . . . . . . . . 285
Starting the Engine . . . . . . . . . . . . . 229
Steering . . . . . . . . . . . . . . . . . . . . . . . . 218 Fluid, Power . . . . . . . . . . . . . . . . . . 281
Heated Wheel . . . . . . . . . . . . . . . . . 111
Wheel Adjustment . . . . . . . . . . . . 109
Wheel Controls . . . . . . . . . . 109, 110
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . 104
Cargo Cover . . . . . . . . . . . . . . . . . . 105
Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 105
Center Console . . . . . . . . . . . . . . . 104
Convenience Net . . . . . . . . . . . . . 106
Glove Box . . . . . . . . . . . . . . . . . . . . 103
Instrument Panel . . . . . . . . . . . . . 103
Roof Rack System . . . . . . . . . . . . 106
Storage Compartments . . . . . . . . . 103
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 223
Summer Tires . . . . . . . . . . . . . . . . . . 298
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 49
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 248
Infotainment . . . . . . . . . . . . . 164, 372
Rear Seat Audio (RSA) . . . . . . . 194
Roof Rack . . . . . . . . . . . . . . . . . . . . 106
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 119
Taillamps Turn Signal and Stoplamps . . . 288
Text Telephone (TTY) Users . . . . 362
Theft-Deterrent Systems . . . . . . . . . 43
Immobilizer . . . . . . . . . . . . . . . . . . . . . 43
Third-Row Seats . . . . . . . . . . . . . . . . . 61
Time . . . . . . . . . . . . . . . . . . . . . . . 114, 115
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 All-Season . . . . . . . . . . . . . . . . . . . . 297
Buying New Tires . . . . . . . . . . . . . .311
Chains . . . . . . . . . . . . . . . . . . . . . . . . 316
Changing . . . . . . . . . . . . . . . . . . . . . 317
Compact Spare . . . . . . . . . . . . . . . 325
Designations . . . . . . . . . . . . . . . . . 301
Different Size . . . . . . . . . . . . . . . . . 313
If a Tire Goes Flat . . . . . . . . . . . . 316
Inspection . . . . . . . . . . . . . . . . . . . . 309
Messages . . . . . . . . . . . . . . . . . . . . 144
Pressure Light . . . . . . . . . . . . . . . . 128
Pressure Monitor Operation . . 306 Tires (cont'd)
Pressure Monitor System . . . . . 305
Rotation . . . . . . . . . . . . . . . . . . . . . . 310
Sidewall Labeling . . . . . . . . . . . . . 299
Terminology and Definitions . . 302
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 313
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 315
Wheel Replacement . . . . . . . . . . 315
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . .311
Winter . . . . . . . . . . . . . . . . . . . . . . . . 298
Tow/Haul Mode . . . . . . . . . . . . . . . . . 237
Tow/Haul Mode Light . . . . . . . . . . . 127
Towing
Driving Characteristics . . . . . . . . 256
Equipment . . . . . . . . . . . . . . . . . . . . 262
General Information . . . . . . . . . . 256
Recreational Vehicle . . . . . . . . . . 330
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 260
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 329
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 240
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 204
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 260