
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 215
Steering Wheel Controls
g:Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Overview 0199.
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{: Press to go to the Home Page.
See Home Page 0202.
PHONE : Select to enter the phone
main menu. See Bluetooth
(Overview) 0214 orBluetooth
(Infotainment Controls - Base
Radio) 0215 orBluetooth (Voice
Recognition - Base Radio) 0219.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth.
Bluetooth (Infotainment
Controls - Base Radio)
For information about how to
navigate the menu system using the
infotainment controls, see
Overview 0199.
Switching to Handset or
Hands-Free Mode
To switch between handset mode
and hands-free mode, use the
OnStar command, “transfer call.”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
222 Infotainment System
Making a Call
Calls can be made using the
following commands.
Dial or Call :The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial : This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Calling Emergency
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial”or“Call.”
3. Say [emergency number].
4. Say “Dial”or“Call.”
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Digit Dial.” 3. Say each digit, one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. After the tone, say “Re-dial.”
The system dials the last
number called from the
connected cell phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
. Press
gto answer the call.
. Press
ito ignore a call.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 223
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Press
gto answer an incoming
call when another call is active.
The original call is placed
on hold.
. Press
gagain to return to the
original call.
. To ignore the incoming call, no
action is required.
. Press
ito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.”
3. Use the “Dial”or“Call”
command to dial the number of
the third party to be called. 4. Once the call is connected,
press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g.
2. Say “Transfer Call.” To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Voice.”The system
responds “OK, accessing

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
254 Driving and Operating
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Only Mode.
The instruments and audio systems
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Only Mode. Press the
button again to turn the vehicle off.
Ignition Positions (Key
Access)
Vehicles with Key Access have an
ignition switch with four different
positions.
To shift out of P (Park), the ignition
must be in ON/RUN or ACC/
ACCESSORY and the regular brake
pedal must be applied.
0 (STOPPING THE ENGINE/LOCK/
OFF) :When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0258.
This position locks the ignition and
steering wheel. It also locks the
transmission on automatic
transmission vehicles. The key can
be removed in LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service. Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition to LOCK/OFF. On
vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to the LOCK/
OFF position.
4. Set the parking brake. See Parking Brake 0273.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
258 Driving and Operating
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
(Continued)
Warning (Continued)
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
. Audio System.
. Power Windows.
. OnStar System (if equipped).
. Sunroof (if equipped).
. Accessory Power Outlets. The
console and center seat outlets
are Retained Accessory Power
(RAP) powered.
These features work with the
ignition on. Once the ignition is
turned off, the windows and sunroof
continue to work up to 10 minutes or
until any door is opened. The radio

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
448 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
454 Index
Antilock Brake System(ABS) (cont'd)
Warning Light . . . . . . . . . . . . . . . . . 154
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 402
Interior . . . . . . . . . . . . . . . . . . . . . . . . 406
Armrest Storage . . . . . . . . . . . . . . . . 126
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 433
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 290
Assistance Systems for Parking and Backing . . . . . . . . . . 288
Audio Theft-Deterrent Feature . . . . . . . 199
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 46
Forward Braking . . . . . . . . . . . . . . 293
Headlamp System . . . . . . . . . . . . 192
Level Control . . . . . . . . . . . . . . . . . 277
Transmission . . . . . . . . . . . . . . . . . 262
Transmission Fluid . . . . . . . . . . . 328
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 265
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 344 Auxiliary Jack . . . . . . . . . . . . . . . . . . . 213
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 341
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 342
B
Battery
Load Management . . . . . . . . . . . . 196
Power Protection . . . . . . . . . . . . . 197
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 166
Battery - North America . . . . 340, 393
Blade Replacement, Wiper . . . . . 345
Blind Spot Mirrors . . . . . . . . . . . . . . . 58
Bluetooth Overview . . . . . . . . . . . 214, 215, 219
Brake Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 251
System Warning Light . . . . . . . . 153
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 338 Antilock . . . . . . . . . . . . . . . . . . . . . . . 272
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 273
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Parking . . . . . . . . . . . . . . . . . . . . . . . 273
System Messages . . . . . . . . . . . . 167
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 236
Automatic Forward . . . . . . . . . . . 293
Break-In, New Vehicle . . . . . . . . . . 251
Bulb Replacement . . . . . . . . . . . . . . 351 Bulb Replacement (cont'd)
Fog Lamps . . . . . . . . . . . . . . . . . . . 348
Front Turn Signal Lamps . . . . . 348
Halogen Bulbs . . . . . . . . . . . . . . . . 347
Headlamp Aiming . . . . . . . . . . . . . 347
Headlamps . . . . . . . . . . . . . . 347, 348
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 347
License Plate Lamps . . . . . . . . . 350
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 349
Buying New Tires . . . . . . . . . . . . . . . 377
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 135
California Fuel Requirements . . . . . . . . . . . 299
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 321
California Proposition
65 Warning . . . . . . . . . .320, 340, 393
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 426
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 261
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 47