
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 199
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, faceplate buttons, and
screen buttons.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0236.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0258.Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.
Overview
Infotainment System Overview
The infotainment system is
controlled by using the buttons on
the faceplate and steering wheel
controls, if equipped. See Steering
Wheel Controls 0131.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Infotainment System 211
To play a USB device:
.Connect the USB.
. Press the MEDIA button on the
faceplate until the connected
device is shown.
While the USB source is active, use
the corresponding faceplate buttons
to operate USB function:
.
t(Seek Previous/Fast
Reverse)
.
u(Seek Next/Fast Forward)
.
j/r(Play/Pause)
.
Z(Shuffle)
For information on how to use the
screen icons, see “Playing an Audio
CD” previously in this section.
USB Menu
Press the MENU knob to display the
USB menu and the following may
display:
Browse : Select to display the files
and folders on the USB device. Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM
Radio 0204.
Auto Volume : If equipped, see
“Playing an Audio CD” previously in
this section.
EQ (Equalizer) Settings :
If equipped, this feature adjusts the
equalizer settings. See “EQ
(Equalizer) Settings” inAM-FM
Radio 0204.
Playing from an iPod®/iPad®/
iPhone®
This feature supports the following
devices:
. iPod nano
®(1st, 2nd, 3rd, and
4th generation)
. iPod with video (5.0 and 5.5
generation).
. iPod classic
®(6th generation)
. iPod touch
®(1st and 2nd
generation)
. iPad .
iPhone 3G, iPhone 3GS,
iPhone 4
There may be problems with
operation and function in the
following situations:
. When connecting a device with
a more recent version of the
firmware installed than is
supported by the infotainment
system.
. When connecting a device on
which firmware from other
providers is installed.
To connect and control a device: 1. Connect one end of the standard USB cable to the
device's dock connector.
2. Connect the other end to a USB port in the center console.
See Center Console
Storage 0126.
3. Press the MEDIA button to select the source.
The music information displays on
the radio’s display and begins
playing through the vehicle’s audio
system.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
214 Infotainment System
Phone
Bluetooth (Overview)
Instructions for using the cell phone
may differ between infotainment
systems. The base radio and base
radio with connectivity instructions
are included in this manual. See the
infotainment manual for instructions
on the uplevel radios.
Bluetooth-capable systems can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this
section.
. See “Storing and Deleting Phone
Numbers” in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
(Continued)
Warning (Continued)
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Driving and Operating 265
the system engages for each
ignition key cycle, a DIC message
will be displayed. SeeTransmission
Messages 0175.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
five seconds. When the button is
released, the requested mode
change is made. A DIC message
displays. See Transmission
Messages 0175.
For other forms of grade braking,
see Tow/Haul Mode 0266 and
Cruise Control 0278.Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to L (Manual Mode).
2. Press the plus/minus buttons on the shift lever to select the
desired range of gears for
current driving conditions.
When the shift lever is moved from
D (Drive) to L (Manual Mode), a
number displays next to the L,
indicating the current transmission
range. This number is the highest gear that
the transmission will command while
operating in L (Manual Mode). All
gears below that number are
available. As driving conditions
change, the transmission can
automatically shift to lower gears.
For example, when 5 (Fifth) is
selected, 1 (First) through 5 (Fifth)
gears are automatically shifted by
the transmission, but 6 (Sixth)
cannot be used until the plus/minus
button on the shift lever is used to
change to the range.
In vehicles with gasoline engines,
when the shift lever is moved from
D (Drive) to L (Manual Mode), a
downshift may occur. The gear that
the transmission is operating in
when the shift lever is moved from
D (Drive) to L (Manual Mode)
determines if a downshift occurs.
See the following chart.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
314 Driving and Operating
{Warning
Connecting a trailer that has an
air brake system may result in
reduced or complete loss of trailer
braking. There may be an
increase in stopping distance or
trailer instability which could
result in personal injury or
damage to the vehicle, trailer,
or other property. Use the ITBC
system only with electric or
electric over hydraulic trailer
brakes.Trailer Brake Control Panel
1. Manual Trailer Brake Apply
Lever
2. Trailer Gain Adjustment Buttons
The ITBC system has a control
panel on the instrument panel to the
left of the steering column. The
control panel allows adjustment to
the amount of output, referred to as
Trailer Gain, available to the trailer
brakes and allows manual
application of the trailer brakes. The
Trailer Brake Control Panel is used
along with the Trailer Brake Display Page on the DIC to adjust and
display power output to the trailer
brakes.
Trailer Brake DIC Display Page
The ITBC system displays
messages in the Driver Information
Center (DIC).
The display page indicates Trailer
Gain setting, power output to the
trailer brakes, trailer connection, and
system operational status.
To display the Trailer Brake Display
Page do any of the following:
.
Scroll through the DIC menu
pages.
. Press a Trailer Gain button.
If the Trailer Brake Display Page
is not currently displayed, press
a Trailer Gain button to recall the
current Trailer Gain setting.
Each press and release of the
gain buttons will then change the
Trailer Gain setting.
. Activate the Manual Trailer
Brake apply lever.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Driving and Operating 315
TRAILER GAIN: This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
To adjust the Trailer Gain, press one
of the Trailer Gain adjustment
buttons. Press and hold a gain
button to continuously adjust the
Trailer Gain. To turn the output to
the trailer off, adjust the Trailer Gain
setting to 0.0 (zero).
TRAILER OUTPUT: Displays any
time a trailer with electric brakes is
connected. Output to the trailer
brakes is based on the amount of
vehicle braking present and relative
to the Trailer Gain setting. Output is
displayed from 0 to 100% for each
gain setting.
The Trailer Output will indicate“- - -
- - -” on the Trailer Brake Display
Page whenever the following occur:
. No trailer is connected.
. A trailer without electric brakes
is connected (no DIC message
displayed). .
A trailer with electric brakes has
become disconnected (a
CHECK TRAILER WIRING
message will also display on
the DIC).
. There is a fault present in the
wiring to the trailer brakes (a
CHECK TRAILER WIRING
message will also display on
the DIC).
. The ITBC system is not working
due to a fault (a SERVICE
TRAILER BRAKE SYSTEM
message will also display in
the DIC).
Manual Trailer Brake Apply
The Manual Trailer Brake Apply
Lever is used to apply the trailer ’s
electric brakes independent of the
vehicle’s brakes. Sliding the lever to
the left will apply only the trailer
brakes. Use this lever to adjust
Trailer Gain to properly adjust the
power output to the trailer brakes.
The trailer's and the vehicle's brake
lamps will come on when either
vehicle brakes or manual trailer
brakes are applied. Trailer Gain Adjustment Procedure
Trailer Gain should be set for a
specific trailering condition and must
be adjusted any time vehicle
loading, trailer loading, or road
surface conditions change.
{Warning
Trailer brakes that are
over-gained or under-gained may
not stop the vehicle and the trailer
as intended and can result in a
crash. Always follow the
instructions to set the Trailer Gain
for the proper trailer stopping
performance.
To adjust Trailer Gain for each
towing condition: 1. Drive the vehicle with the trailer attached on a level road
surface representative of the
towing condition and free of
traffic at about 32 to 40 km/h
(20 to 25 mph) and fully apply
the Manual Trailer Brake apply
lever.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
316 Driving and Operating
Adjusting Trailer Gain at
speeds lower than 32 to
40 km/h (20 to 25 mph) may
result in an incorrect gain
setting.
2. Adjust the Trailer Gain, using the Trailer Gain adjustment
buttons, to just below the point
of trailer wheel lock-up,
indicated by trailer wheel
squeal or tire smoke when a
trailer wheel locks.
Trailer wheel lock-up may not
occur if towing a heavily loaded
trailer. In this case, adjust the
Trailer Gain to the highest
allowable setting for the towing
condition.
3. Readjust Trailer Gain any time vehicle loading, trailer loading,
or road surface conditions
change or if trailer wheel
lock-up is noticed at any time
while towing. Other ITBC-Related DIC Messages
In addition to displaying TRAILER
GAIN and OUTPUT through the
DIC, trailer connection and ITBC
system status are displayed on
the DIC.
TRAILER CONNECTED: This
message will briefly display when a
trailer with electric brakes is first
connected to the vehicle. This
message will automatically turn off
in about 10 seconds. This message
can be acknowledged before it
automatically turns off.
CHECK TRAILER WIRING: This
message will display if:
.
The ITBC system first
determines connection to a
trailer with electric brakes and
then the trailer harness becomes
disconnected from the vehicle.
If the disconnect occurs while
the vehicle is stationary, this
message will automatically turn
off in about 30 seconds. This
message will also turn off if it is
acknowledged or if the trailer
harness is reconnected. If the disconnect occurs while
the vehicle is moving, this
message will continue until the
ignition is turned off. This
message will also turn off if it is
acknowledged or if the trailer
harness is reconnected.
. There is an electrical fault in the
wiring to the trailer brakes. This
message will continue as long
as there is an electrical fault in
the trailer wiring. This message
will also turn off if it is
acknowledged.
To determine if the electrical fault is
on the vehicle side or trailer side of
the trailer wiring harness
connection: 1. Disconnect the trailer wiring harness from the vehicle.
2. Turn the ignition off.
3. Wait 10 seconds, then turn the ignition back to RUN.
4. If the CHECK TRAILER WIRING message reappears,
the electrical fault is on the
vehicle side.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
328 Vehicle Care
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages 0169. Change the oil as
soon as possible within the next
1 000 km (600 mi). It is possible that,
if driving under the best conditions,
the oil life system might indicate that
an oil change is not necessary for
up to a year. The engine oil and
filter must be changed at least once
a year and, at this time, the system
must be reset. For vehicles without
the CHANGE ENGINE OIL SOON
message, an oil change is needed
when the OIL LIFE REMAINING
percentage is near 0%. Your dealer
has trained service people who will
perform this work and reset the
system. It is also important to check
the oil regularly over the course of
an oil drain interval and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi) since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the engine oil life system:
1. Display the OIL LIFE REMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in
P (Park) to access this display.
See Driver Information Center
(DIC) (Base Level) 0158 or
Driver Information Center (DIC)
(Uplevel) 0160.
2. Press and hold
V, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for several seconds.
The oil life will change
to 100%. The oil life system can also be reset
as follows:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the
system is reset.
If the vehicle has a CHANGE
ENGINE OIL SOON message and it
comes back on when the vehicle is
started and/or the OIL LIFE
REMAINING is near 0%, the engine
oil life system has not been reset.
Repeat the procedure.
Automatic Transmission
Fluid
For a heavy-duty Suburban, see the
Suburban Heavy-Duty Package
supplement.