2017 CHEVROLET SPARK program radio
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Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
166 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the Infotainment section for
more information on using that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 053.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Page 297 of 331
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
296 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 296
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 298
Customer Assistance for Text Telephone (TTY) Users . . . . . 299
Online Owner Center . . . . . . . . . 299
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 300
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 300
Scheduling Service Appointments . . . . . . . . . . . . . . . 302
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 302
Collision Damage Repair . . . . . 303
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 305
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 306
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 307 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 307
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 307
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 308
Event Data Recorders . . . . . . . . 308
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 309
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
Page 317 of 331
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
316 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0306.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Page 328 of 331
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
Index 327
Parking (cont'd)Brake and P (Park)
Mechanism Check . . . . . . . . . . 228
Over Things That Burn . . . . . . . 184
Ultrasonic Sensor Light . . . . . . . 107
Parking Assist . . . . . . . . . . . . . . . . . . 197
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 102
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Passenger Sensing System . . . . . 65
Perchlorate Materials Requirements, California . . . . . . 208
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 123
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 155
Bluetooth . . . . . . . . . . . . . . . . 149, 151
Hands-Free . . . . . . . . . . . . . . . . . . . 155
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 34
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 96
Protection, Battery . . . . . . . . . . . . 134
Reduced Engine Light . . . . . . . . .110 Power (cont'd)
Retained Accessory (RAP) . . . 182
Windows . . . . . . . . . . . . . . . . . . . . . . . 42
Power Steering Warning
Lights . . . . . . . . . . . . . . . . . . . . . . . . . 106
Pregnancy, Using Safety Belts . . . 57
Privacy Vehicle Data Recording . . . . . . . 308
Program
Courtesy Transportation . . . . . . 302
Proposition 65 Warning,
California . . . . . . . . . . . .208, 226, 265
R
Radio Frequency Statement . . . . 306
Radio Reception . . . . . . . . . . . . . . . . 142
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 139
Satellite . . . . . . . . . . . . . . . . . . . . . . . 140
Reading Lamps . . . . . . . . . . . . . . . . . 133
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 51
Rear Vision Camera (RVC) . . . . . 195
Rear Window Washer/Wiper . . . . . 95
Rearview Mirrors . . . . . . . . . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . . . 49
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 290 Records
Maintenance . . . . . . . . . . . . . . . . . . 292
Recreational Vehicle Towing . . . . 268
Reduced Engine Power Light . . . 110
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 300
Remote Keyless Entry
(RKE) System . . . . . . . . . . 25, 26, 28
Replacement Bulbs . . . . . . . . . . . . . 234
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . 291
Replacing Airbag System . . . . . . . . 70
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 84
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 58
Reporting Safety Defects Canadian Government . . . . . . . . 307
General Motors . . . . . . . . . . . . . . . 307
U.S. Government . . . . . . . . . . . . . 307
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 76
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 182
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 122
Page 329 of 331
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
328 Index
RoadsDriving, Wet . . . . . . . . . . . . . . . . . . 169
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 300
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rotation, Tires . . . . . . . . . . . . . . . . . . 252
Routing, Engine Drive Belt . . . . . . 295
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 185
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 53Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Extender . . . . . . . . . . . . . . . . . . . . . . . . 57
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 54
Lap-Shoulder Belt . . . . . . . . . . . . . . 55
Reminders . . . . . . . . . . . . . . . . . . . . 101
Replacing after a Crash . . . . . . . . 58
Use During Pregnancy . . . . . . . . . . 57
Safety Defects Reporting Canadian Government . . . . . . . . 307
General Motors . . . . . . . . . . . . . . . 307
U.S. Government . . . . . . . . . . . . . 307
Safety Locks . . . . . . . . . . . . . . . . . . . . . 35
Safety System Check . . . . . . . . . . . . 57
Satellite Radio . . . . . . . . . . . . . . . . . . 140
Scheduling Appointments . . . . . . . 302 Seats
Adjustment, Front . . . . . . . . . . . . . . . 48
Head Restraints . . . . . . . . . . . . . . . . 47
Heated Front . . . . . . . . . . . . . . . . . . . 50
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . 49
Securing Child Restraints . . . . 84, 86
Security
Messages . . . . . . . . . . . . . . . . . . . . 122
OnStar
®. . . . . . . . . . . . . . . . . . . . . . .311
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 37
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 37
Service . . . . . . . . . . . . . . . . . . . . . . . . . 164 Accessories andModifications . . . . . . . . . . . . . . . . 208
Climate Control System . . . . . . . 160
Doing Your Own Work . . . . . . . . 209
Engine Soon Light . . . . . . . . . . . . 103
Maintenance Records . . . . . . . . 292
Maintenance, General Information . . . . . . . . . . . . . . . . . . 280
Parts Identification Label . . . . . 293
Publications Ordering Information . . . . . . . . . . . . . . . . . . 305
Scheduling Appointments . . . . . 302
Vehicle Messages . . . . . . . . . . . . 122
Vehicle Soon Light . . . . . . . . . . . . 105 Services
Special Application . . . . . . . . . . . 286
Servicing the Airbag . . . . . . . . . . . . . 69
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 227
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 182
Out of Park . . . . . . . . . . . . . . . . . . . 183
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 132
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 264
Special Application Services . . . . 286
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 294
Speedometer . . . . . . . . . . . . . . . . . . . 100
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 108
Start Assist, Hill . . . . . . . . . . . . . . . . . 190
Starter Switch Check . . . . . . . . . . . 227
Starting the Engine . . . . . . . . . . . . . 179
Steering . . . . . . . . . . . . . . . . . . . . . . . . 167 Power, Warning Lights . . . . . . . . 106
Wheel Adjustment . . . . . . . . . . . . . . 93
Wheel Controls . . . . . . . . . . . . . . . . . 93
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 233