2017 CHEVROLET SONIC radio

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Vehicle Care 259
Caution (Continued)
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light
The TPMS will not function properlyif one or more of the TPMS sensorsare missing or inoperable. When thesystem detects a malfunction, thelow tire warning light flashes forabout one minute and then stays onfor the remainder of the ignitioncycle. The malfunction light comeson at each ignition cycle until theproblem is corrected. Some of theconditions that can cause this tocome on are:
.One of the road tires has beenreplaced with the spare tire. Thespare tire does not have aTPMS sensor. The malfunctionlight should go off after the roadtire is replaced and the sensormatching process is performed
successfully. See "TPMS SensorMatching Process" later in thissection.
.The TPMS sensor matchingprocess was not done or notcompleted successfully afterrotating the tires. Themalfunction light should go offafter successfully completing thesensor matching process. See"TPMS Sensor MatchingProcess" later in this section.
.One or more TPMS sensors aremissing or damaged. Themalfunction light should go offwhen the TPMS sensors areinstalled and the sensormatching process is performedsuccessfully. See your dealer forservice.
.Replacement tires or wheels donot match the original equipmenttires or wheels. Tires and wheelsother than those recommendedcould prevent the TPMS fromfunctioning properly. SeeBuyingNew Tires0263.
.Operating electronic devices orbeing near facilities using radiowave frequencies similar to theTPMS could cause the TPMSsensors to malfunction.
If the TPMS is not functioningproperly, it cannot detect or signal alow tire condition. See your dealerfor service if the TPMS malfunctionlight comes on and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a uniqueidentification code. The identificationcode needs to be matched to a newtire/wheel position after rotating thetires or replacing one or more of theTPMS sensors. The TPMS sensormatching process should also beperformed after replacing a sparetire with a road tire containing theTPMS sensor. The malfunction lightshould go off at the next ignitioncycle. The sensors are matched tothe tire/wheel positions, using aTPMS relearn tool, in the followingorder: driver side front tire,passenger side front tire, passengerside rear tire, and driver side rear.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
286 Vehicle Care
Speaker Covers
Va c u u m a r o u n d a s p e a k e r c o v e rgently, so that the speaker will notbe damaged. Clean spots with waterand mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with asponge or soft, lint-free clothdampened with water.
.When heavily soiled, use warmsoapy water.
Fabric/Carpet/Suede
Start by vacuuming the surfaceusing a soft brush attachment. If arotating vacuum brush attachment isbeing used, only use it on the floorcarpet. Before cleaning, gentlyremove as much of the soil aspossible:
.Gently blot liquids with a papertowel. Continue blotting until nomore soil can be removed.
.For solid soils, remove as muchas possible prior to vacuuming.
To c l e a n :
1. Saturate a clean, lint-freecolorfast cloth with water.Microfiber cloth isrecommended to prevent linttransfer to the fabric or carpet.
2. Remove excess moisture bygently wringing until water doesnot drip from the cleaning cloth.
3. Start on the outside edge of thesoil and gently rub toward thecenter. Fold the cleaning clothto a clean area frequently toprevent forcing the soil in to thefabric.
4. Continue gently rubbing thesoiled area until there is nolonger any color transfer fromthe soil to the cleaning cloth.
5. If the soil is not completelyremoved, use a mild soapsolution followed only by plainwater.
If the soil is not completelyremoved, it may be necessary touse a commercial upholsterycleaner or spot lifter. Test a smallhidden area for colorfastness beforeusing a commercial upholstery
cleaner or spot lifter. If ringformation occurs, clean the entirefabric or carpet.
After cleaning, use a paper towel toblot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high glosssurfaces or vehicle displays. First,use a soft bristle brush to removedirt that can scratch the surface.Then gently clean by rubbing with amicrofiber cloth. Never use windowcleaners or solvents. Periodicallyhand wash the microfiber clothseparately, using mild soap. Do notuse bleach or fabric softener. Rinsethoroughly and air dry beforenext use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Customer Information 307
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 307Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 309Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 1 0Online Owner Center . . . . . . . . . 310GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . . 311Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . 311Scheduling ServiceAppointments . . . . . . . . . . . . . . . 313Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 313Collision Damage Repair . . . . . 314Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 316Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 317
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 318Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 318
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 318Event Data Recorders . . . . . . . . 319OnStar®...................... 320
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
310 Customer Information
Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0303.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Customer Information 317
Current and Past Models
Service and Owner publications areavailable for many current and pastmodel year GM vehicles.
ORDER TOLL FREE:1-800-551-4123 Monday–Friday8:00 AM–6:00 PM Eastern Time
For Credit Card Orders Only(VISA-MasterCard-Discover), seeHelm, Inc. at: www.helminc.com.
Or write to:
Helm, IncorporatedAttention: Customer Service47911 Halyard DrivePlymouth, MI 48170
Prices are subject to change withoutnotice and without incurringobligation. Allow ample time fordelivery.
All listed prices are quoted in U.S.funds. Make checks payable in U.S.funds.
Radio Frequency
Statement
This vehicle has systems thatoperate on a radio frequency thatcomplies with Part 15/Part 18 of theFederal CommunicationsCommission (FCC) rules and withIndustry Canada StandardsRSS-GEN/210/216/220/251/310,ICES⇣001.
Operation is subject to the followingtwo conditions:
1. The device may not causeharmful interference.
2. The device must accept anyinterference received, includinginterference that may causeundesired operation of thedevice.
Changes or modifications to any ofthese systems by other than anauthorized service facility could voidauthorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
acrashorcouldcauseinjuryor
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
asafetydefectexistsinagroup
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
318 Customer Information
To c o n t a c t N H T S A , y o u m a y c a l l
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://www.safercar.gov;or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
Yo u c a n a l s o o b t a i n o t h e r
information about
motor vehicle safety fromhttp://www.safercar.gov.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (orTransport Canada) in a situation likethis, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170
In Canada, call 1-800-263-3777(English) or 1-800-263-7854(French), or write:
General Motors of CanadaCompanyCustomer Care Centre, Mail Code:CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number ofcomputers that record informationabout the vehicle’sperformanceandhow it is driven. For example, thevehicle uses computer modules tomonitor and control engine andtransmission performance, tomonitor the conditions for airbagdeployment and deploy them in acrash, and, if equipped, to provideantilock braking to help the drivercontrol the vehicle. These modulesmay store data to help the dealertechnician service the vehicle.Some modules may also store dataabout how the vehicle is operated,such as rate of fuel consumption oraverage speed. These modules mayretain personal preferences, such asradio presets, seat positions, andtemperature settings.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
OnStar 327
to the vehicle in a crash, or wirelessphone network congestion orjamming—may prevent service.
SeeRadio FrequencyStatement0317.
Services for People with
Disabilities
Advisors provide services to helpSubscribers with physical disabilitiesand medical conditions.
PressQto help:
.Locate a gas station with anattendant to pump gas.
.Find a hotel, restaurant, etc.,that meets accessibility needs.
.Provide directions to the closesthospital or pharmacy in urgentsituations.
TTY Users
OnStar has the ability tocommunicate to deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicle
access to all OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
APINisneededtoaccesssomeOnStar services. The PIN will needto be changed the first time whenspeaking with an Advisor. Tochange the OnStar PIN, contact an
OnStar Advisor by pressingQor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may bewarranted as part of the vehiclewarranty.
Languages
The vehicle can be programmed torespond in multiple languages.
PressQand ask for an Advisor.
Advisors are available in English,Spanish, and French. Availablelanguages may vary by country.
Potential Issues
OnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for 10 dayswithout an ignition cycle. If thevehicle has not been started forfive days, OnStar can contactRoadside Assistance or a locksmithto help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels andunderpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.
.In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
328 OnStar
AtemporarylossofGPScancauseloss of the ability to send aTurn-by-Turn Navigation route. TheAdvisor may give a verbal route ormay ask for a call back after thevehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required forOnStar to send remote signals tothe vehicle. Do not place items overor near the antenna to preventblocking cellular and GPS signalreception.
Unable to Connect to OnStar
Message
If there is limited cellular coverageor the cellular network has reachedmaximum capacity, this message
may come on. PressQto try the
call again or try again after driving afew miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for features
to function properly. These systemsmay not operate if the battery isdischarged or disconnected.
Add-on Electrical Equipment
The OnStar system is integratedinto the electrical architecture of thevehicle. Do not add any electricalequipment. SeeAdd-On ElectricalEquipment0211.Addedelectricalequipment may interfere with theoperation of the OnStar system andcause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliversoftware updates or changes to thevehicle without further notice orconsent. These updates or changesmay enhance or maintain safety,security, or the operation of thevehicle or the vehicle systems.Software updates or changes mayaffect or erase data or settings thatare stored in the vehicle, such asOnStar Hands-Free Calling nametags, saved navigation destinations,or pre-set radio stations. NeitherOnStar nor GM is responsible forany affected or erased data or
settings. These updates or changesmay also collect personalinformation. Such collection isdescribed in the OnStar privacystatement or separately disclosed atthe time of installation. Theseupdates or changes may also causeasystemtoautomaticallycommunicate with GM servers tocollect information about vehiclesystem status, identify whetherupdates or changes are available,or deliver updates or changes. Anactive OnStar agreement constitutesconsent to these software updatesor changes and agreement thateither OnStar or GM may remotelydeliver them to the vehicle.
Privacy
The complete OnStar PrivacyStatement may be found atwww.onstar.com (U.S.),or www.onstar.ca (Canada). Werecommend that you review it. If youhave any questions, call1-888-4ONSTAR (1-888-466-7827)
or pressQto speak with an
Advisor. Users of wirelesscommunications are cautioned that