Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 395
FusesUsage
39 Rear sliding window
42 Right door windowmotor
43 Front blower
44 SEO
45 Body control module 6
46 Body control module 7
47 Passenger seat
50 Retained accessorypower
51 Rear slidingwindow open
52 Rear sliding windowclose
Instrument Panel Fuse
Block (Left)
The left instrument panel fuse blockaccess door is on the driver sideedge of the instrument panel.
Pull off the cover to access the fuseblock.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
448 Vehicle Care
To c l e a n :
1. Saturate a clean, lint-freecolorfast cloth with water.Microfiber cloth isrecommended to prevent linttransfer to the fabric or carpet.
2. Remove excess moisture bygently wringing until water doesnot drip from the cleaning cloth.
3. Start on the outside edge of thesoil and gently rub toward thecenter. Rotate the cleaningcloth to a clean area frequentlyto prevent forcing the soil in tothe fabric.
4. Continue gently rubbing thesoiled area until there is nolonger any color transfer fromthe soil to the cleaning cloth.
5. If the soil is not completelyremoved, use a mild soapsolution followed only by plainwater.
If the soil is not completelyremoved, it may be necessary touse a commercial upholsterycleaner or spot lifter. Test a smallhidden area for colorfastness beforeusing a commercial upholsterycleaner or spot lifter. If ringformation occurs, clean the entirefabric or carpet.
After cleaning use a paper towel toblot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high glosssurfaces or vehicle displays. First,use a soft bristle brush to removedirt that can scratch the surface.Then gently clean by rubbing with amicrofiber cloth. Never use windowcleaners or solvents. Periodicallyhand wash the microfiber clothseparately, using mild soap. Do notuse bleach or fabric softener. Rinsethoroughly and air dry beforenext use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber clothdampened with water to removedust and loose dirt. For a morethorough cleaning, use a softmicrofiber cloth dampened with amild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
(Continued)
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 449
Caution (Continued)
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increasegloss, especially on the instrumentpanel. Reflected glare can decreasevisibility through the windshieldunder certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
(Continued)
Caution (Continued)
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Care of Safety Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye safety belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse safety belt webbing only
with mild soap and lukewarm
water. Allow the webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines forproper floor mat usage:
.The original equipment floormats were designed for yourvehicle. If the floor mats needreplacing, it is recommendedthat GM certified floor mats bepurchased. Non-GM floor matsmay not fit properly and mayinterfere with the pedals. Alwayscheck that the floor mats do notinterfere with the pedals.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Technical Data 467
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 467Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 467
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 468Engine Drive Belt Routing . . . . 471
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the frontcorner of the instrument panel, onthe driver side of the vehicle. It canbe seen through the windshield fromoutside. The Vehicle IdentificationNumber (VIN) also appears on theVehicle Certification and ServiceParts labels and certificates of titleand registration.
Engine Identification
The eighth character in the VIN isthe engine code. This codeidentifies the vehicle's engine,specifications, and replacementparts. See“Engine Specifications”underCapacities and Specifications0468for the vehicle's engine code.
Service Parts
Identification Label
This label, on the inside of the glovebox, has the following information:
.Vehicle IdentificationNumber (VIN).
.Model designation.
.Paint information.
.Production options and specialequipment.
Do not remove this label from thevehicle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 473
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot beresolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, you
may reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better BusinessBureaus, Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Index 499
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 472
D
Damage Repair, Collision . . . . . . . 479
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 485
OnStar . . . . . . . . . . . . . . . . . . . . . . . 485
Data Recorders, Event . . . . . . . . . 484
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 248
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics
OnStar®...................... 490
Distracted Driving . . . . . . . . . . . . . . . 247
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door
Ajar Messages . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 471
Driver Assistance Systems . . . . . 301
Driver Information
Center (DIC) . . . . . . . . . . . . . 145, 147
Driving
Assistance Systems . . . . . . . . . . 304
Driving (cont'd)
Characteristics and
To w i n g T i p s . . . . . . . . . . . . . . . . . 3 1 5
Defensive . . . . . . . . . . . . . . . . . . . . . 248
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 248
For Better Fuel Economy . . . . . . . 31
Hill and Mountain Roads . . . . . . 256
If the Vehicle is Stuck . . . . . . . . . 258
Loss of Control . . . . . . . . . . . . . . . 250
Off-Road . . . . . . . . . . . . . . . . . . . . . 251
Off-Road Recovery . . . . . . . . . . . 250
Vehicle Load Limits . . . . . . . . . . . 259
Wet Roads . . . . . . . . . . . . . . . . . . . 255
Winter . . . . . . . . . . . . . . . . . . . . . . . . 257
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 240
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 312
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 345
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 390
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 390
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 393, 395
Overload . . . . . . . . . . . . . . . . . . . . . 389
Emergency
OnStar®...................... 487
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 367
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 138
Compartment Overview . . . . . . . 354
Coolant . . . . . . . . . . . . . . . . . . . . . . . 369
Coolant Heater . . . . . . . . . . . . . . . 272
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . 368
Cooling System Messages . . . 152
Drive Belt Routing . . . . . . . . . . . . 471
Exhaust . . . . . . . . . . . . . . . . . . . . . . 276
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Oil Life System . . . . . . . . . . . . . . . 362
Oil Messages . . . . . . . . . . . . . . . . . 152
Oil Pressure Gauge . . . . . . . . . . 132
Overheated Protection
Operating Mode . . . . . . . . . . . . . 374
Overheating . . . . . . . . . . . . . . . . . . 372
Power Messages . . . . . . . . . . . . . 153
Running While Parked . . . . . . . . 277
Starting . . . . . . . . . . . . . . . . . . . . . . . 269
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 335
Event Data Recorders . . . . . . . . . . 484
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
500 Index
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179
Extender, Safety Belt . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 171
Exterior Lamps Off Reminder . . . 173
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 374
Fast Idle System . . . . . . . . . . . . . . . . 271
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter,
Engine Air Cleaner . . . . . . . . . . . 367
Fixed Mast Antenna . . . . . . . . . . . . 195
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 174
Flashers, Hazard Warning . . . . . . 175
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 420
Changing . . . . . . . . . . . . . . . . . . . . . 422
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Floor Console Storage . . . . . . . . . . 117
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 449
Fluid
Automatic
Transmission . . . . . . . . . . . 363, 366
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 377
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 284
Power Steering . . . . . . . . . . . . . . . 375
Fluid (cont'd)
Washer . . . . . . . . . . . . . . . . . . . . . . . 375
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 176
Bulb Replacement . . . . . . . . . . . . 387
Folding Mirrors . . . . . . . . . . . . . . . . . . 48
Forward Automatic Braking . . . . . 306
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 304
Four-Wheel Drive . . . . . . . . . . 284, 379
Four-Wheel-Drive Light . . . . . . . . . 141
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 482
Front Axle . . . . . . . . . . . . . . . . . . . . . . 380
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 58
Heated and Ventilated . . . . . . . . . . 63
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Additives . . . . . . . . . . . . . . . . . . . . . 312
Economy Driving . . . . . . . . . . . . . . . 31
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 315
Filling the Tank . . . . . . . . . . . . . . . 313
Foreign Countries . . . . . . . . . . . . 312
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 131
Low Fuel Warning Light . . . . . . . 144
Management, Active . . . . . . . . . . 275
Fuel (cont'd)
Requirements, California . . . . . 312
System Messages . . . . . . . . . . . . 153
Full-Size Spare Tire . . . . . . . . . . . . 431
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 390
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 393, 395
G
Garage Door Opener . . . . . . . . . . . 168
Programming . . . . . . . . . . . . . . . . . 168
Gauges
Engine Coolant
Te m p e r a t u r e . . . . . . . . . . . . . . . . 1 3 3
Engine Oil Pressure . . . . . . . . . . 132
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Speedometer . . . . . . . . . . . . . . . . . 131
Ta c h o m e t e r . . . . . . . . . . . . . . . . . . . 1 3 1
Trip Odometer . . . . . . . . . . . . . . . . 131
Voltmeter . . . . . . . . . . . . . . . . . . . . . 134
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 127
General Information
Service and Maintenance . . . . . 451
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 3 1 5
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Index 501
General Information (cont'd)
Vehicle Care . . . . . . . . . . . . . . . . . . 351
Glass Replacement . . . . . . . . . . . . . 385
Glove Box . . . . . . . . . . . . . . . . . . . . . . 115
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 476
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 385
Hazard Warning Flashers . . . . . . . 175
Head Restraints . . . . . . . . . . . . . . . . . 57
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 385
Automatic . . . . . . . . . . . . . . . . . . . . . 174
Bulb Replacement . . . . . . . . . . . . 385
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 174
Flash-to-Pass . . . . . . . . . . . . . . . . . 174
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 386
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 386
High-Beam On Light . . . . . . . . . . 144
High/Low Beam Changer . . . . . 173
Lamps On Reminder . . . . . . . . . 145
Heated
Steering Wheel . . . . . . . . . . . . . . . 121
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49
Heater
Engine Coolant . . . . . . . . . . . . . . . 272
Heating and Air
Conditioning . . . . . . . . . . . . . . 237, 238
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 389
High-Beam On Light . . . . . . . . . . . . 144
High-Speed Operation . . . . . . . . . . 407
Hill and Mountain Roads . . . . . . . . 256
Hill Descent Control (HDC) . . . . . 297
Hill Descent Control Light . . . . . . . 141
Hill Start Assist (HSA) . . . . . . . . . . 294
Home Page . . . . . . . . . . . . . . . . 186, 188
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 67
Hydraulic Clutch . . . . . . . . . . . . . . . . 366
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Ignition Positions . . . . . . . . . . . . . . . 268
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 383
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 45
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 142
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 90
Infotainment . . . . . . . . . . . . . . . . . . . . 181
Infotainment System . . . . . . . . . . . . 485
Instrument Cluster . . . . . . . . . . . . . . 128
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . .115
Interior Rearview Mirrors . . . . . . . . . 50
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 207
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 432
K
Key and Lock Messages . . . . . . . . 153
Keyless Entry
Remote (RKE) System . . . . . . . . . 36
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
L
Labeling, Tire Sidewall . . . . . . . . . . 399
Lamps
Auxiliary Roof
Mounted Lamp . . . . . . . . . . . . . . 176
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 177