2017 CHEVROLET MALIBU tow

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Vehicle Care 359
Caution
Do not power wash any
component under the hood that
has thisesymbol.
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,follow the car wash instructions. Thewindshield wiper and rear windowwiper, if equipped, must be off.Remove any accessories that maybe damaged or interfere with the carwash equipment.
Rinse the vehicle well, beforewashing and after, to remove allcleaning agents completely. If theyare allowed to dry on the surface,they could stain.
Dry the finish with a soft, cleanchamois or an all-cotton towel toavoid surface scratches and waterspotting.
Finish Care
Application of aftermarket clearcoatsealant/wax materials is notrecommended. If painted surfacesare damaged, see your dealer tohave the damage assessed andrepaired. Foreign materials such ascalcium chloride and other salts, icemelting agents, road oil and tar, treesap, bird droppings, chemicals fromindustrial chimneys, etc., candamage the vehicle's finish if theyremain on painted surfaces. Washthe vehicle as soon as possible.If necessary, use non-abrasivecleaners that are marked safe forpainted surfaces to remove foreignmatter.
Occasional hand waxing or mildpolishing should be done to removeresidue from the paint finish. Seeyour dealer for approved cleaningproducts.
Do not apply waxes or polishes touncoated plastic, vinyl, rubber,decals, simulated wood, or flat paintas damage can occur.
Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To k e e p t h e p a i n t f i n i s h l o o k i n g n e w,keep the vehicle garaged orcovered whenever possible.
Protecting Exterior Bright MetalMoldings
Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Vehicle Care 361
Shutter System
The vehicle may have a shuttersystem designed to help increasefuel economy. Keep the shuttersystem clean for proper operation.
Windshield and Wiper Blades
Clean the outside of the windshieldwith glass cleaner.
Clean rubber blades using a lint-freecloth or paper towel soaked withwindshield washer fluid or a milddetergent. Wash the windshieldthoroughly when cleaning theblades. Bugs, road grime, sap, and
abuildupofvehiclewash/waxtreatments may cause wiperstreaking.
Replace the wiper blades if they areworn or damaged. Damage can becaused by extreme dustyconditions, sand, salt, heat, sun,snow, and ice.
Weatherstrips
Apply Dielectric silicone grease onweatherstrips to make them lastlonger, seal better, and not stick orsqueak. Lubricate weatherstrips atleast once a year. Hot, dry climatesmay require more frequentapplication. Black marks fromrubber material on painted surfacescan be removed by rubbing with aclean cloth. SeeRecommendedFluids and Lubricants0377.
Tires
Use a stiff brush with tire cleaner toclean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Trim—Aluminum
or Chrome
Use a soft, clean cloth with mildsoap and water to clean the wheels.After rinsing thoroughly with cleanwater, dry with a soft, clean towel.Awaxmaythenbeapplied.
Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
(Continued)

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
364 Vehicle Care
Caution
To p r e v e n t s c r a t c h i n g , n e v e r u s e
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with waterduring the first three to six monthsof ownership will reduce tendencyto fog.
Speaker Covers
Va c u u m a r o u n d a s p e a k e r c o v e rgently, so that the speaker will notbe damaged. Clean spots with waterand mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with asponge or soft, lint-free clothdampened with water.
.When heavily soiled, use warmsoapy water.
Fabric/Carpet/Suede
Start by vacuuming the surfaceusing a soft brush attachment. If arotating vacuum brush attachment isbeing used, only use it on the floorcarpet. Before cleaning, gentlyremove as much of the soil aspossible:
.Gently blot liquids with a papertowel. Continue blotting until nomore soil can be removed.
.For solid soils, remove as muchas possible prior to vacuuming.
To c l e a n :
1. Saturate a clean, lint-freecolorfast cloth with water.Microfiber cloth isrecommended to prevent linttransfer to the fabric or carpet.
2. Remove excess moisture bygently wringing until water doesnot drip from the cleaning cloth.
3. Start on the outside edge of thesoil and gently rub toward thecenter. Fold the cleaning cloth
to a clean area frequently toprevent forcing the soil in to thefabric.
4. Continue gently rubbing thesoiled area until there is nolonger any color transfer fromthe soil to the cleaning cloth.
5. If the soil is not completelyremoved, use a mild soapsolution followed only by plainwater.
If the soil is not completelyremoved, it may be necessary touse a commercial upholsterycleaner or spot lifter. Test a smallhidden area for colorfastness beforeusing a commercial upholsterycleaner or spot lifter. If ringformation occurs, clean the entirefabric or carpet.
After cleaning, use a paper towel toblot excess moisture.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Service and Maintenance 369
frequent checks and services. TheAdditional Required Services -Normal are for vehicles that:
.Carry passengers and cargowithin recommended limits onthe Tire and Loading Informationlabel. SeeVehicle LoadLimits0222.
.Are driven on reasonable roadsurfaces within legal drivinglimits.
.Use the recommended fuel. SeeFuel0268.
Refer to the information in theMaintenance Schedule AdditionalRequired Services - Normal chart.
The Additional Required Services -Severe are for vehicles that are:
.Mainly driven in heavy city trafficin hot weather.
.Mainly driven in hilly ormountainous terrain.
.Frequently towing a trailer.
.Used for high speed orcompetitive driving.
.Used for taxi, police, or deliveryservice.
Refer to the information in theMaintenance Schedule AdditionalRequired Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work0280.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. SeeEngine Oil0288.
Once a Month
.Check the tire inflationpressures. SeeTirePressure0325.
.Inspect the tires for wear. SeeTire Inspection0331.
.Check the windshield washerfluid level. SeeWasherFluid0299.
Engine Oil Change
When the CHANGE ENGINE OILSOON message displays, have theengine oil and filter changed withinthe next 1 000 km/600 mi. If drivenunder the best conditions, theengine oil life system may notindicate the need for vehicle servicefor up to a year. The engine oil andfilter must be changed at least once

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
386 Customer Information
Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0380.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
388 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
Customer Information 391
Aftermarket collision parts are alsoavailable. These are made bycompanies other than GM and maynot have been tested for the vehicle.As a result, these parts may fitpoorly, exhibit premature durability/corrosion problems, and may notperform properly in subsequentcollisions. Aftermarket parts are notcovered by the GM New VehicleLimited Warranty, and any vehiclefailure related to such parts is notcovered by that warranty.
Repair Facility
GM also recommends that youchoose a collision repair facility thatmeets your needs before you everneed collision repairs. Your dealermay have a collision repair centerwith GM-trained technicians andstate-of-the-art equipment, or beable to recommend a collision repaircenter that has GM-trainedtechnicians and comparableequipment.
Insuring the Vehicle
Protect your investment in the GMvehicle with comprehensive andcollision insurance coverage. Thereare significant differences in thequality of coverage afforded byvarious insurance policy terms.Many insurance policies providereduced protection to the GMvehicle by limiting compensation fordamage repairs through the use ofaftermarket collision parts. Someinsurance companies will notspecify aftermarket collision parts.When purchasing insurance, werecommend that you ensure that thevehicle will be repaired with GMoriginal equipment collision parts.If such insurance coverage is notavailable from your currentinsurance carrier, consider switchingto another insurance carrier.
If the vehicle is leased, the leasingcompany may require you to haveinsurance that ensures repairs withGenuine GM Original EquipmentManufacturer (OEM) parts orGenuine Manufacturer replacement
parts. Read the lease carefully, asyou may be charged at the end ofthe lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, callemergency services for help. Do notleave the scene of a crash until allmatters have been taken care of.Move the vehicle only if its positionputs you in danger, or you areinstructed to move it by a policeofficer.
Give only the necessary informationto police and other parties involvedin the crash.
For emergency towing seeRoadside AssistanceProgram0387.
Gather the following information:
.Driver name, address, andtelephone number.
.Driver license number.
.Owner name, address, andtelephone number.
.Vehicle license plate number.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-10122664) - 2017 - crc - 5/23/16
392 Customer Information
.Vehicle make, model, andmodel year.
.Vehicle IdentificationNumber (VIN).
.Insurance company and policynumber.
.General description of thedamage to the other vehicle.
Choose a reputable repair facilitythat uses quality replacement parts.See“Collision Parts”earlier in thissection.
If the airbag has inflated, seeWhatWill You See after an AirbagInflates?075.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requiresdamage repairs, GM recommendsthat you take an active role in itsrepair. If you have a pre-determinedrepair facility of choice, take thevehicle there, or have it towed there.Specify to the facility that anyrequired replacement collision partsbe original equipment parts, eithernew Genuine GM parts or recycled
original GM parts. Remember,recycled parts will not be covered bythe GM vehicle warranty.
Insurance pays the bill for the repair,but you must live with the repair.Depending on your policy limits,your insurance company mayinitially value the repair usingaftermarket parts. Discuss this withthe repair professional, and insist onGenuine GM parts. Remember,if the vehicle is leased, you may beobligated to have the vehiclerepaired with Genuine GM parts,even if your insurance coveragedoes not pay the full cost.
If another party's insurancecompany is paying for the repairs,you are not obligated to accept arepair valuation based on thatinsurance company's collision policyrepair limits, as you have nocontractual limits with that company.In such cases, you can have controlof the repair and parts choices aslong as the cost stays withinreasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosisand repair information on theengines, transmission, axle,suspension, brakes, electrical,steering, body, etc.
Owner Information
Owner publications are writtenspecifically for owners and intendedto provide basic operationalinformation about the vehicle. TheOwner Manual includes theMaintenance Schedule for allmodels.
In-Portfolio: Includes a Portfolio,Owner Manual, and WarrantyManual.
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