Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
10716700) - 2017 - crc - 12/6/16
112 Infotainment System
As an example, "CH1" is
displayed.
The radio stations in memory are
erased when the power supply is
interrupted to replace the battery or
fuses.
Programming Preset Channels 1. Display the channel number you wish to program.
2. Press the "CH" button for 2 seconds or longer.
The frequency display will
blink.
3. Press the "TUNE" button ("
y
z
") to select the frequency
you wish to program.
4. Press the "CH" button for 2 seconds or longer.
Once it has been set as a
preset channel, the frequency
display will stop blinking.
Radio Reception
Usually, a problem with radio
reception does not mean there is a
problem with your radio - it is just the normal result of conditions
outside the vehicle. For example,
nearby buildings and terrain can
interfere with FM reception. Power
lines or telephone wires can
interfere with AM signals.
And of course, radio signals have a
limited range. The farther you are
from a station, the weaker its signal
will be. In addition, reception
conditions change constantly as
your vehicle moves.
Here are some common reception
problems that probably do not
indicate a problem with your radio.
FM Transmissions
Fading and drifting stations -
Generally, the effective range of FM
is about 40 km (25 miles). Once
outside this range, you may notice
fading and drifting, which increase
with the distance from the radio
transmitter. They are often
accompanied by distortion.
Multi-path - FM signals are
reflective, making it possible for two
signals to reach your antenna at the
same time. If this happens, the
signals will cancel each other out,
causing a momentary flutter or loss
of reception.
Static and fluttering - These occur
when signals are blocked by
buildings, trees, or other large
objects. Increasing the bass level
may reduce static and fluttering.
Station swapping - If the FM signal
you are listening to is interrupted or
weakened, and there is another
strong station nearby on the FM
band, your radio may tune in the
second station until the original
signal can be picked up again.
AM Transmissions
Fading - AM broadcasts are
reflected by the upper atmosphere -
especially at night. These reflected
signals can interfere with those
received directly from the radio
station, causing the radio station to
sound alternately strong and weak.
Station interference - When a
reflected signal and a signal
received directly from a radio station
are very nearly the same frequency,
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
10716700) - 2017 - crc - 12/6/16
Driving and Operating 133
Driving Information
Driver Behavior
Napping in the Vehicle
{Warning
Before taking a nap in the vehicle,
be sure to shut off the engine and
place the engine control switch in
the "LOCK" position. Otherwise,
any unintended contact with the
accelerator pedal while you are
asleep could cause the vehicle to
move, resulting in an accident.. If you leave the engine
running and unintentionally
keep the accelerator pedal
pressed while asleep, the
engine and exhaust pipe
could become abnormally
hot, resulting in a fire.
. If you leave the engine
running while taking a nap
with the vehicle parked in a
place where exhaust gases
(Continued)
Warning (Continued)
could get into the cab (for
example, a place that is
poorly ventilated), you could
suffer carbon monoxide
poisoning.
. You and others could be
seriously injured.
Distracted Driving
Do Not Use a Mobile Phone
While Driving
{Warning
Drivers should never use mobile
telephones or car phones in any
mode other than Hands Free
while driving. Doing so is
dangerous. Using a mobile
telephone while driving could
result in an accident because you
would not be paying full attention
to your surroundings. If you are
(Continued)
Warning (Continued)
driving and you wish to use a
mobile telephone, first stop the
vehicle in a safe place.
You and others could be seriously
injured.
Control of a Vehicle
Warnings for Driving
{Warning
Concentrate on driving safely,
obeying all legally designated
speed limits, road signs and
traffic signals.
If you notice any abnormal noise,
abnormal smell or abnormal
vibration from any part of the
vehicle, immediately stop the
vehicle in a safe place and
perform checks.(Continued)
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
10716700) - 2017 - crc - 12/6/16
Driving and Operating 161
Emergencies (Disabled
Vehicle)
When the Vehicles
Breaks Down
When the Vehicle Stops While
Driving
The brake booster will no longer
operate, brake effectiveness will be
reduced. If the engine cannot be
started, promptly have the vehicle
inspected and repaired.
If the engine stopped because the
vehicle ran out of fuel while driving,
refueling alone will not be enough to
restart the engine. Bleed the fuel
system after refueling the vehicle.
When the Fuel Tank is Empty
SeeRunning Out of Fuel (Diesel)
0 238.
When the Engine Stalls and
Cannot Be Restarted
Move the selector lever to the "N"
position and push the vehicle to a
safe place.
{Warning
Vehicle operations will change, so
stop the vehicle in a safe place
with the following in mind.
The power steering system will
not work so the steering wheel
will be hard to turn. It will require
more strength than during normal
operation.
As the brake booster will no
longer be functional, brake
effectiveness will be greatly
reduced. Be sure to apply more
pressure than usual to the brake
pedal.
If the power assist steering
system goes out because the
engine has stopped or the assist
system has malfunctioned, the
vehicle can still be steered.
However, much greater effort is
needed, especially in sharp turns
or at low speeds.
You or others could be seriously
injured. When the Vehicle Breaks Down
During Driving
1. Use the hazard warning flasher any time to warn other drivers,
day or night, and pull the
vehicle immediately over to a
safe place that does not
impede traffic (shoulder). Place
the triangle reflectors to alert
other traffic to the presence of
your vehicle.
2. If the vehicle can be exited safely, have the other
passengers get out and wait in
a safe place.
3. If the vehicle can be exited safely, walk to a safe place and
take appropriate measures by
using the closest
telephone, etc.
See Hazard Warning Flashers
0 105.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
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398 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 398
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 399
Customer Assistance for Text Telephone (TTY) Users . . . . . 399
Online Owner Center . . . . . . . . . 399
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 400
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 400
Scheduling Service Appointments . . . . . . . . . . . . . . . 401
Collision Damage Repair . . . . . 401
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 403
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 404
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 405
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 405
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 405
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the Chevrolet chassis,
or upfitted rear body will be resolved
by your dealer's sales or service
departments. Sometimes, however,
despite the best intentions of all
concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
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Customer Information 399
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help call the Chevrolet
Customer Assistance Center at
1-800-862-4389.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Your name, address, and
daytime phone number.
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, and on the VIN plate or the
Vehicle Certification and
Greenhouse Gas (GHG)
Emissions Plate in the cab of the
vehicle.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
. Nature of the problem. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-862-4389
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-888-899-1327
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438.
Online Owner Center
Online Owner Experience
my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner manuals and
view vehicle-specific how-to videos.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
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400 Customer Information
G:View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 383.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
Roadside Assistance
Program
Call 1-888-899-1327. (Text
Telephone (TTY): 1-888-889-2438.) Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
Anyone driving the vehicle is
covered.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
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Customer Information 403
For emergency towing see
Roadside Assistance Program
0400.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
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408 Index
Brakes (cont'd)Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Parking . . . . . . . . . . . . . . . . . . . . . . . 221
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 137
Break-In, New Vehicle . . . . . . . . . . 162
Bulb Replacement
Headlamp Aiming . . . . . . . . . . . . . 288
Headlamps . . . . . . . . . . . . . . . . . . . 288
Headlamps and Front TurnSignal . . . . . . . . . . . . . . . . . . . . . . . 291
Interior Lamps . . . . . . . . . . . . . . . . 298
License Plate Lamps . . . . . . . . . 297
Roofmarker Lamps . . . . . . . . . . . 295
Sidemarker Lamps . . . . . . . . . . . 295
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 297
Buzzers, Warning . . . . . . . . . . . . . . . 101
C
Cab Tilting . . . . . . . . . . . . . . . . . . . . . . 247
California
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 245
California Proposition 65 Warning . . . . . . . . . . . . . . . 245, 326
Capacities and Specifications . . . . . . . . . . . . . . . . . 389 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 178
Winter Driving . . . . . . . . . . . . . . . . 145
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 107
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 114
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . 84
Child Restraints Infants and Young Children . . . . . 57
Systems . . . . . . . . . . . . . . . . . . . . . . . . 57
Cigarette Lighter . . . . . . . . . . . . . . . . . 74
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 334
Interior Care . . . . . . . . . . . . . . . . . . 340
Climate Control Systems . . . . . . . 126 Air Conditioning . . . . . . . . . . . . . . 126
Heating . . . . . . . . . . . . . . . . . . . . . . . 126
Cluster, Instrument . . . . . . . . . . . . . . 77
Cold Weather Operation . . . . . . . . 235
Collision Damage Repair . . . . . . . 401
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 60
Control of a Vehicle . . . . . . . . . . . . . 133
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 263
Engine Temperature Gauge . . . . 82 Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 126
Cornering Lamps . . . . . . . . . . . . . . . 106
Cover
Engine . . . . . . . . . . . . . . . . . . . . . . . . 250
Covers Winter . . . . . . . . . . . . . . . . . . . . . . . . 172
Cruise Control . . . . . . . . . . . . . 224, 227
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cupholders . . . . . . . . . . . . . . . . . . . . . . 62
Customer Assistance . . . . . . . . . . . 399 Offices . . . . . . . . . . . . . . . . . . . . . . . . 399
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 399
Customer Information Service PublicationsOrdering Information . . . . . . . . 403
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 398
D
Damage Repair, Collision . . . . . . . 401
Danger, Warning, and Caution . . . . 3
Daytime Running Lamps (DRL)Indicator Light . . . . . . . . . . . . . . . . . . 92
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 124
Diesel Engine Engine Alarm andAutomatic Shutdown . . . . . . . . 174