Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-11119894) - 2017 - crc - 5/26/16
Emission Warranty Parts List 21
warranted part or a warranty station
is not reasonably available to the
vehicle owner.
In a situation where the vehicle
owner is significantly
inconvenienced, and an authorized
Chevrolet Low Cab Forward Truck
dealer is not reasonably available,
repairs may be performed at any
available service establishment or
by the owner, using any
replacement part. Chevrolet will
consider reimbursement for the
expense incurred, including
diagnosis, not to exceed the
manufacturer's suggested retail
price for all warranted parts
replaced and labor charges based
on Chevrolet's recommended time
allowance for the warranty repair
and the geographically appropriate
labor rate. A part not being available
within 10 days or a repair not being
completed within 30 days
constitutes a significant
inconvenience. Retain receipts and
failed parts in order to receive
compensation for warranty repairs
reimbursable due to these
situations.If you are in a situation where you
are significantly inconvenienced,
and it is necessary to have repairs
performed by other than a Chevrolet
Low Cab Forward Truck dealer and
you believe the repairs are covered
by emission warranties, take the
replaced parts and your receipt to a
Chevrolet Low Cab Forward dealer
for reimbursement consideration.
This applies to both the Federal
Emission Defect Warranty and
Federal Emission Performance
Warranty.
Receipts and records covering the
performance of regular maintenance
or other repairs (such as those
outlined earlier) should be retained
in the event questions arise
concerning maintenance. These
receipts and records should be
transferred to each subsequent
owner. Chevrolet will not deny
warranty coverage solely on the
absence of maintenance records.
However, Chevrolet may deny a
warranty claim if a failure to perform
scheduled maintenance resulted in
the failure of a warranty part.Claims Procedure
As with the other warranties
covered in this booklet, take your
vehicle to any authorized Chevrolet
Low Cab Forward dealer facility to
obtain service under the emission
warranty. This should be done as
soon as possible after failing an
EPA-approved I/M test or a
California smog check test, or at
any time you suspect a defect in
a part.
Those repairs qualifying under the
warranty will be performed by any
Chevrolet Low Cab Forward dealer
at no charge. Repairs which do not
qualify will be charged to you. You
will be notified as to whether or not
the repair qualifies under the
warranty within a reasonable time,
not to exceed 30 days after receipt
of the vehicle by the dealer,
or within the time period required by
local or state law.
The only exceptions would be if you
request or agree to an extension,
or if a delay results from events
beyond the control of your dealer or
