Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Customer Information 349
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
354 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
OnStar 359
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device: .
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Index 367
ArmrestRear Seat . . . . . . . . . . . . . . . . . . . . . . 62
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 346
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 231
Assistance Systems for
Parking and Backing . . . . . . . . . . 229
Audio Theft-Deterrent Feature . . . . . . . 157
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 47
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . 234
Headlamp System . . . . . . . . . . . . 151
Transmission . . . . . . . . . . . . . . . . . 212
Transmission Fluid . . . . . . . . . . . 259
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 214
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 270
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 168
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 165B
Backglass Antenna . . . . . . . . . . . . . 164
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 155
Load Management . . . . . . . . . . . . 154
Power Protection . . . . . . . . . . . . . 155
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 130
Battery - North America . . . . 269, 311
Blade Replacement, Wiper . . . . . 271
Bluetooth
Overview . . . . . . . . . . . 169, 171, 175
Brake
Parking, Electric . . . . . . . . . . . . . . 215
System Warning Light . . . . . . . . 122
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Antilock . . . . . . . . . . . . . . . . . . . . . . . 215
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 268
System Messages . . . . . . . . . . . . 131
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 193 Automatic Forward . . . . . . . . . . . 234
Break-In, New Vehicle . . . . . . . . . . 202
Bulb Replacement . . . . . . . . . . . . . . 277
Halogen Bulbs . . . . . . . . . . . . . . . . 273
Headlamp Aiming . . . . . . . . . . . . . 272
Headlamps . . . . . . . . . . . . . . . . . . . 273 Bulb Replacement (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 273
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 273
License Plate Lamps . . . . . . . . . 276
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 275
Buying New Tires . . . . . . . . . . . . . . . 299
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 108
California Fuel Requirements . . . . . . . . . . . 239
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 250
California
Proposition
65 Warning . . . . . . . . . . 250, 269, 311
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 339
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . .211
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . 197
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Index 369
Door (cont'd)Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 341
Driver Assistance Systems . . . . . 228
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 128
Driving
Assistance Systems . . . . . . . . . . 231
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 243
Defensive . . . . . . . . . . . . . . . . . . . . . 193
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 193
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 196
If the Vehicle is Stuck . . . . . . . . . 198
Loss of Control . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . 194
Track Events and Competitive . . . . . . . . . . . . . . . . . 195
Vehicle Load Limits . . . . . . . . . . . 199
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 185E
E85 or FlexFuel . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . 215
Electric Parking Brake Light . . . . 123
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 247
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 278
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 278
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 281
Overload . . . . . . . . . . . . . . . . . . . . . 277
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 357
Engine Air Cleaner/Filter . . . . . . . . . . . . . 260
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . 253
Coolant . . . . . . . . . . . . . . . . . . . . . . . 262
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .117
Cooling System . . . . . . . . . . . . . . . 261
Cooling System Messages . . . 132
Drive Belt Routing . . . . . . . . . . . . 341
Exhaust . . . . . . . . . . . . . . . . . . . . . . .211
Heater . . . . . . . . . . . . . . . . . . . . . . . . 208 Engine (cont'd)
Oil Life System . . . . . . . . . . . . . . . 258
Oil Messages . . . . . . . . . . . . . . . . . 133
Oil Pressure Light . . . . . . . . . . . . 126
Overheated Protection
Operating Mode . . . . . . . . . . . . . 266
Overheating . . . . . . . . . . . . . . . . . . 265
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . 212
Starting . . . . . . . . . . . . . . . . . . . . . . . 206
Entry Lighting . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . 247
Event Data Recorders . . . . . . . . . . 354
Exit Lighting . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . 211
Extender, Safety Belt . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 149
Exterior Lamps Off Reminder . . . 150
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 155
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 260
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 150
Flashers, Hazard Warning . . . . . . 151
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 303
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
370 Index
Flat Tire (cont'd)Changing . . . . . . . . . . . . . . . . . . . . . 305
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 324
Fluid Automatic Transmission . . . . . . 259
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 268
Washer . . . . . . . . . . . . . . . . . . . . . . . 266
Folding Mirrors . . . . . . . . . . . . . . . . . . 46
Forward Automatic Braking . . . . . 234
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 231
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 352
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 55
Heated and Ventilated . . . . . . . . . . 60
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Additives . . . . . . . . . . . . . . . . . . . . . 239
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 242
Filling the Tank . . . . . . . . . . . . . . . 240
Foreign Countries . . . . . . . . . . . . 239
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .117
Low Fuel Warning Light . . . . . . . 126
Requirements, California . . . . . 239 Fuel (cont'd)
System Messages . . . . . . . . . . . . 134
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 281
G
Garage Door Opener . . . . . . . . . . . 146Programming . . . . . . . . . . . . . . . . . 146
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Odometer . . . . . . . . . . . . . . . . . . . . . .116
Speedometer . . . . . . . . . . . . . . . . . .116
Tachometer . . . . . . . . . . . . . . . . . . . .116
Trip Odometer . . . . . . . . . . . . . . . . .116
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .112
General Information Service and Maintenance . . . . . 325
Towing . . . . . . . . . . . . . . . . . . . . . . . . 243
Vehicle Care . . . . . . . . . . . . . . . . . . 250
Glove Box . . . . . . . . . . . . . . . . . . . . . . 101
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 346
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 273
Hazard Warning Flashers . . . . . . . 151
Head Restraints . . . . . . . . . . . . . . . . . 53
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 272
Automatic . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . 273
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . 150
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 273
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 273
High-Beam On Light . . . . . . . . . . 127
High/Low Beam Changer . . . . . 150
Lamps On Reminder . . . . . . . . . 127
Heated Steering Wheel . . . . . . . . . . . . . . . 106
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 47
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 208
Heating and Air Conditioning . . . 182
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
372 Index
Lights (cont'd)Engine Oil Pressure . . . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . 150
High-Beam On . . . . . . . . . . . . . . . . 127
High/Low Beam Changer . . . . . 150
Lane Departure Warning . . . . . . 124
Low Fuel Warning . . . . . . . . . . . . 126
Safety Belt Reminders . . . . . . . . .118
Security . . . . . . . . . . . . . . . . . . . . . . 126
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 123
StabiliTrak
®OFF . . . . . . . . . . . . . 125
Tire Pressure . . . . . . . . . . . . . . . . . 125
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 125
Traction Off . . . . . . . . . . . . . . . . . . . 124
Locks Automatic Door . . . . . . . . . . . . . . . . . 40
Delayed Locking . . . . . . . . . . . . . . . . 40
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . . 40
Power Door . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loss of Control . . . . . . . . . . . . . . . . . 195
Low Fuel Warning Light . . . . . . . . . 126
Low-Profile Tires . . . . . . . . . . . . . . . . 285 Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 88
Lumbar Adjustment . . . . . . . . . . . . . . 56 Front Seats . . . . . . . . . . . . . . . . . . . . . 56
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 337
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 332
Maintenance Schedule . . . . . . . . . 326
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 335
Malfunction Indicator Lamp . . . . . 120
Manual Mode . . . . . . . . . . . . . . . . . . . 214
Media Avoiding Untrusted Devices . . 165
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 58
Messages Airbag System . . . . . . . . . . . . . . . . 136
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 130
Brake System . . . . . . . . . . . . . . . . 131
Compass . . . . . . . . . . . . . . . . . . . . . 131
Door Ajar . . . . . . . . . . . . . . . . . . . . . 132
Engine Cooling System . . . . . . . 132
Engine Oil . . . . . . . . . . . . . . . . . . . . 133 Messages (cont'd)
Engine Power . . . . . . . . . . . . . . . . 133
Fuel System . . . . . . . . . . . . . . . . . . 134
Key and Lock . . . . . . . . . . . . . . . . . 134
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 134
Object Detection System . . . . . 135
Ride Control System . . . . . . . . . . 136
Security . . . . . . . . . . . . . . . . . . . . . . 137
Service Vehicle . . . . . . . . . . . . . . . 137
Starting the Vehicle . . . . . . . . . . . 137
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Transmission . . . . . . . . . . . . . . . . . 138
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 130
Vehicle Reminder . . . . . . . . . . . . . 138
Vehicle Speed . . . . . . . . . . . . . . . . 138
Washer Fluid . . . . . . . . . . . . . . . . . 138
Window . . . . . . . . . . . . . . . . . . . . . . . 139
Mirrors
Automatic Dimming . . . . . . . . . . . . . 47
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 47
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 46
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manual Rearview . . . . . . . . . . . . . . . 47
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Tilt in Reverse . . . . . . . . . . . . . . . . . . 47
Mirrors, Interior Rearview . . . . . . . . 47