2017 CHEVROLET IMPALA maintenance

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
336 Service and Maintenance
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
2.5L L4 Engine 20972654 A3174C
3.6L V6 Engine 22753242 A3176C
Engine Oil Filter 2.5L L4 Engine 12640445 PF64
3.6L V6 Engine 19330000 PF63E
Passenger Compartment Air Filter CJ2 13356914 CF184
C67 13356916 CF185
Spark Plugs 2.5L L4 Engine 12627160 41-115
3.6L V6 Engine 12622561 41-109
Wiper Blades Driver Side –60 cm (23.6 in) 92231676 —
Passenger Side –47.5 cm (18.7 in) 22846938 —

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Service and Maintenance 337
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Customer Information 345
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0338.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner manuals.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
346 Customer Information
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Customer Information 351
.Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 074.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
360 OnStar
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.” 2. Say
“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. If equipped, Diagnostic
Alerts can be received in real-time
via e-mail or text. The Proactive
Alerts feature (if available) can help
predict and alert of potential
upcoming maintenance issues with
select components on the vehicle,
before they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
366 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 251
Accessory Power . . . . . . . . . . . . . . . 209
Adaptive Cruise Control . . . . . . . . 221
Add-On Electrical Equipment . . . 247
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 361
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 332
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 56
Agreements Trademarks and License . . . . . 180
Air Cleaner/Filter, Engine . . . . . . . 260
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 190
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 189
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 75
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 73
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 74 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
Where Are the Airbags? . . . . . . . . 71
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .119
Readiness Light . . . . . . . . . . . . . . .119
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
Alert Lane Change . . . . . . . . . . . . . . . . . 235
Side Blind Zone (SBZA) . . . . . . 235
All-Season Tires . . . . . . . . . . . . . . . . 284
AM-FM Radio . . . . . . . . . . . . . . . . . . . 162
Antenna
Backglass . . . . . . . . . . . . . . . . . . . . 164
Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 215
Warning Light . . . . . . . . . . . . . . . . . 123
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 316
Interior . . . . . . . . . . . . . . . . . . . . . . . . 321

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
370 Index
Flat Tire (cont'd)Changing . . . . . . . . . . . . . . . . . . . . . 305
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 324
Fluid Automatic Transmission . . . . . . 259
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 268
Washer . . . . . . . . . . . . . . . . . . . . . . . 266
Folding Mirrors . . . . . . . . . . . . . . . . . . 46
Forward Automatic Braking . . . . . 234
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 231
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 352
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 55
Heated and Ventilated . . . . . . . . . . 60
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Additives . . . . . . . . . . . . . . . . . . . . . 239
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 242
Filling the Tank . . . . . . . . . . . . . . . 240
Foreign Countries . . . . . . . . . . . . 239
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .117
Low Fuel Warning Light . . . . . . . 126
Requirements, California . . . . . 239 Fuel (cont'd)
System Messages . . . . . . . . . . . . 134
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 281
G
Garage Door Opener . . . . . . . . . . . 146Programming . . . . . . . . . . . . . . . . . 146
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Odometer . . . . . . . . . . . . . . . . . . . . . .116
Speedometer . . . . . . . . . . . . . . . . . .116
Tachometer . . . . . . . . . . . . . . . . . . . .116
Trip Odometer . . . . . . . . . . . . . . . . .116
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .112
General Information Service and Maintenance . . . . . 325
Towing . . . . . . . . . . . . . . . . . . . . . . . . 243
Vehicle Care . . . . . . . . . . . . . . . . . . 250
Glove Box . . . . . . . . . . . . . . . . . . . . . . 101
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 346
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 273
Hazard Warning Flashers . . . . . . . 151
Head Restraints . . . . . . . . . . . . . . . . . 53
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 272
Automatic . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . 273
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . 150
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 273
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 273
High-Beam On Light . . . . . . . . . . 127
High/Low Beam Changer . . . . . 150
Lamps On Reminder . . . . . . . . . 127
Heated Steering Wheel . . . . . . . . . . . . . . . 106
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 47
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 208
Heating and Air Conditioning . . . 182