Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
174 Infotainment System
2. Turn the MENU knob tohighlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below
the appropriate screen button.
3. Turn the MENU knob to highlight the contact or the
phone number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Keypad.
3. Turn the MENU knob to highlight the first digit and
press to select. Continue this
process through the number.
To call, press the button just
below the CALL screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
. Press
gon the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
. Press the button just below the
IGNORE screen button.
. Press
ion the steering wheel
controls.
. Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.
Press the button just below the
SWITCH screen button.
. Press
gon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
. Press the button just below the
IGNORE screen button.
. Press
ion the steering wheel
controls.
. Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
. Press
ion the steering wheel
controls.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Infotainment System 175
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and
press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to
pair. For help with this process,
see your cell phone
manufacturer's user guide. 5. Locate the device named
“Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. The
system may respond with a six
digit code to be confirmed on
the cell phone (instead of
entering a four digit code),
check that the same digits are
shown on the cell phone and
say "Yes" to confirm. Select
Confirm on the cell phone as
well. After the PIN is
successfully entered, the
system prompts you to provide
a name for the paired cell
phone. This name will be used
to indicate which phones are
paired and connected to the
vehicle. The system responds
with “
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1−5 to pair additional phones.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Driving and Operating 191
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 192
Defensive Driving . . . . . . . . . . . . . 193
Drunk Driving . . . . . . . . . . . . . . . . . 193
Control of a Vehicle . . . . . . . . . . . 193
Braking . . . . . . . . . . . . . . . . . . . . . . . 193
Steering . . . . . . . . . . . . . . . . . . . . . . 194
Off-Road Recovery . . . . . . . . . . . 194
Loss of Control . . . . . . . . . . . . . . . 195
Track Events and CompetitiveDriving . . . . . . . . . . . . . . . . . . . . . . 195
Driving on Wet Roads . . . . . . . . 196
Hill and Mountain Roads . . . . . 196
Winter Driving . . . . . . . . . . . . . . . . 197
If the Vehicle Is Stuck . . . . . . . . 198
Vehicle Load Limits . . . . . . . . . . . 199
Starting and Operating
New Vehicle Break-In . . . . . . . . . 202
Ignition Positions (Key Access) . . . . . . . . . . . . . . . . . . . . . 202
Ignition Positions (Keyless Access) . . . . . . . . . . . . . . . . . . . . . 204
Starting the Engine . . . . . . . . . . . 206
Engine Heater . . . . . . . . . . . . . . . . 208 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 209
Shifting Into Park . . . . . . . . . . . . . 209
Shifting out of Park . . . . . . . . . . . 210
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 211
Extended Parking . . . . . . . . . . . . . 211
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . 211
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 212
Automatic Transmission
Automatic Transmission . . . . . . 212
Manual Mode . . . . . . . . . . . . . . . . . 214
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 215
Electric Parking Brake . . . . . . . . 215
Brake Assist . . . . . . . . . . . . . . . . . . 217
Hill Start Assist (HSA) . . . . . . . . 217
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 218
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 219
Adaptive Cruise Control . . . . . . 221
Driver Assistance Systems
Driver Assistance Systems . . . 228
Assistance Systems forParking or Backing . . . . . . . . . . 229
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 231
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 231
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . 234
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 235
Lane Change Alert (LCA) . . . . . 235
Lane Departure Warning (LDW) . . . . . . . . . . . . . 237
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 238
California FuelRequirements . . . . . . . . . . . . . . . 239
Fuels in Foreign Countries . . . 239
Fuel Additives . . . . . . . . . . . . . . . . 239
E85 or FlexFuel . . . . . . . . . . . . . . 240
Filling the Tank . . . . . . . . . . . . . . . 240
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 242
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 243
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Driving and Operating 193
Refer to the Infotainment section for
more information on using that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 063.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
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194 Driving and Operating
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages underService Vehicle
Messages 0137. See your dealer if
there is a problem.
Curve Tips
. Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Driving and Operating 195
3. Turn the steering wheel to gostraight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
. Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go. The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Track Events and
Competitive Driving
Racing, track testing, or competitive
driving may affect the vehicle
warranty. See the warranty manual
before using the vehicle for racing
or other competitive driving.
Caution
If the vehicle is used for track
events and competitive driving,
the engine may use more oil than
it would with normal use. Low oil
levels can damage the engine.
Check the oil level often and
maintain the proper level. See
Engine Oil 0256.
For the 2.5L L4 Engine Only: Add
and keep the oil level at 1 L (1 qt)
above the high mark when driving
under these conditions. For
information on how to check and
add oil, see Engine Oil0256
For the 3.6L Engine Only: Add and
keep the oil level at 0.5 L (0.5 qt)
above the high mark when driving
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
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Driving and Operating 197
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line. .
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, accident).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick. .
Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0218.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0215.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
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198 Driving and Operating
Assistance Program0346. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
(Continued)
Warning (Continued)
.Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0211.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See Traction
Control/Electronic Stability
Control 0218.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth