Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
334 Service and Maintenance
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0321 and
Exterior Care 0316.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed. Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
.
Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Customer Information 347
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
OnStar 357
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
366 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 251
Accessory Power . . . . . . . . . . . . . . . 209
Adaptive Cruise Control . . . . . . . . 221
Add-On Electrical Equipment . . . 247
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 361
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 332
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 56
Agreements Trademarks and License . . . . . 180
Air Cleaner/Filter, Engine . . . . . . . 260
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 190
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 189
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 75
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 73
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 74 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
Where Are the Airbags? . . . . . . . . 71
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .119
Readiness Light . . . . . . . . . . . . . . .119
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
Alert Lane Change . . . . . . . . . . . . . . . . . 235
Side Blind Zone (SBZA) . . . . . . 235
All-Season Tires . . . . . . . . . . . . . . . . 284
AM-FM Radio . . . . . . . . . . . . . . . . . . . 162
Antenna
Backglass . . . . . . . . . . . . . . . . . . . . 164
Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 215
Warning Light . . . . . . . . . . . . . . . . . 123
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 316
Interior . . . . . . . . . . . . . . . . . . . . . . . . 321
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Index 369
Door (cont'd)Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 341
Driver Assistance Systems . . . . . 228
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 128
Driving
Assistance Systems . . . . . . . . . . 231
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 243
Defensive . . . . . . . . . . . . . . . . . . . . . 193
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 193
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 196
If the Vehicle is Stuck . . . . . . . . . 198
Loss of Control . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . 194
Track Events and Competitive . . . . . . . . . . . . . . . . . 195
Vehicle Load Limits . . . . . . . . . . . 199
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 185E
E85 or FlexFuel . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . 215
Electric Parking Brake Light . . . . 123
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 247
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 278
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 278
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 281
Overload . . . . . . . . . . . . . . . . . . . . . 277
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 357
Engine Air Cleaner/Filter . . . . . . . . . . . . . 260
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . 253
Coolant . . . . . . . . . . . . . . . . . . . . . . . 262
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .117
Cooling System . . . . . . . . . . . . . . . 261
Cooling System Messages . . . 132
Drive Belt Routing . . . . . . . . . . . . 341
Exhaust . . . . . . . . . . . . . . . . . . . . . . .211
Heater . . . . . . . . . . . . . . . . . . . . . . . . 208 Engine (cont'd)
Oil Life System . . . . . . . . . . . . . . . 258
Oil Messages . . . . . . . . . . . . . . . . . 133
Oil Pressure Light . . . . . . . . . . . . 126
Overheated Protection
Operating Mode . . . . . . . . . . . . . 266
Overheating . . . . . . . . . . . . . . . . . . 265
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . 212
Starting . . . . . . . . . . . . . . . . . . . . . . . 206
Entry Lighting . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . 247
Event Data Recorders . . . . . . . . . . 354
Exit Lighting . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . 211
Extender, Safety Belt . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 149
Exterior Lamps Off Reminder . . . 150
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 155
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 260
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 150
Flashers, Hazard Warning . . . . . . 151
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 303
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
370 Index
Flat Tire (cont'd)Changing . . . . . . . . . . . . . . . . . . . . . 305
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 324
Fluid Automatic Transmission . . . . . . 259
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 268
Washer . . . . . . . . . . . . . . . . . . . . . . . 266
Folding Mirrors . . . . . . . . . . . . . . . . . . 46
Forward Automatic Braking . . . . . 234
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 231
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 352
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 55
Heated and Ventilated . . . . . . . . . . 60
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Additives . . . . . . . . . . . . . . . . . . . . . 239
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 242
Filling the Tank . . . . . . . . . . . . . . . 240
Foreign Countries . . . . . . . . . . . . 239
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .117
Low Fuel Warning Light . . . . . . . 126
Requirements, California . . . . . 239 Fuel (cont'd)
System Messages . . . . . . . . . . . . 134
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 281
G
Garage Door Opener . . . . . . . . . . . 146Programming . . . . . . . . . . . . . . . . . 146
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Odometer . . . . . . . . . . . . . . . . . . . . . .116
Speedometer . . . . . . . . . . . . . . . . . .116
Tachometer . . . . . . . . . . . . . . . . . . . .116
Trip Odometer . . . . . . . . . . . . . . . . .116
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .112
General Information Service and Maintenance . . . . . 325
Towing . . . . . . . . . . . . . . . . . . . . . . . . 243
Vehicle Care . . . . . . . . . . . . . . . . . . 250
Glove Box . . . . . . . . . . . . . . . . . . . . . . 101
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 346
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 273
Hazard Warning Flashers . . . . . . . 151
Head Restraints . . . . . . . . . . . . . . . . . 53
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 272
Automatic . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . 273
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . 150
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 273
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 273
High-Beam On Light . . . . . . . . . . 127
High/Low Beam Changer . . . . . 150
Lamps On Reminder . . . . . . . . . 127
Heated Steering Wheel . . . . . . . . . . . . . . . 106
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 47
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 208
Heating and Air Conditioning . . . 182
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
376 Index
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 116
TaillampsBulb Replacement . . . . . . . . . . . . 275
Text Telephone (TTY) Users . . . . 345
Theft-Deterrent Systems . . . . . 44, 45
Immobilizer . . . . . . . . . . . . . . . . . . . . . 44
Time . . . . . . . . . . . . . . . . . . . . . . . 108, 109
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 All-Season . . . . . . . . . . . . . . . . . . . . 284
Buying New Tires . . . . . . . . . . . . . 299
Chains . . . . . . . . . . . . . . . . . . . . . . . . 303
Changing . . . . . . . . . . . . . . . . . . . . . 305
Compact Spare . . . . . . . . . . . . . . . 310
Designations . . . . . . . . . . . . . . . . . 288
Different Size . . . . . . . . . . . . . . . . . 300
If a Tire Goes Flat . . . . . . . . . . . . 303
Inspection . . . . . . . . . . . . . . . . . . . . 297
Low Profile . . . . . . . . . . . . . . . . . . . 285
Messages . . . . . . . . . . . . . . . . . . . . 137
Pressure . . . . . . . . . . . . . . . . . . . . . . 292
Pressure Light . . . . . . . . . . . . . . . . 125
Pressure Monitor Operation . . 294
Pressure Monitor System . . . . . 293
Rotation . . . . . . . . . . . . . . . . . . . . . . 297
Sidewall Labeling . . . . . . . . . . . . . 286
Terminology and Definitions . . 289 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 300
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 302
Wheel Replacement . . . . . . . . . . 302
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 298
Winter . . . . . . . . . . . . . . . . . . . . . . . . 285
Towing Driving Characteristics . . . . . . . . 243
Equipment . . . . . . . . . . . . . . . . . . . . 247
General Information . . . . . . . . . . 243
Recreational Vehicle . . . . . . . . . . 314
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 245
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 314
Track Events and Competitive Driving . . . . . . . . . . . 195
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 125
Off Light . . . . . . . . . . . . . . . . . . . . . . 124
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 218
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 180
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 245 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 212
Fluid, Automatic . . . . . . . . . . . . . . 259
Messages . . . . . . . . . . . . . . . . . . . . 138
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 348
Trip Odometer . . . . . . . . . . . . . . . . . . 116
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 152
Turn Signal
Bulb Replacement . . . . . . . . . . . . 275
U
Umbrella Storage . . . . . . . . . . . . . . . 102
Uniform Tire Quality Grading . . . 300
Universal Remote System . . . . . . 146Operation . . . . . . . . . . . . . . . . . . . . . 148
Programming . . . . . . . . . . . . . . . . . 146
Updates Software . . . . . . . . . . . . . . . . . . . . . . 161
USB Port . . . . . . . . . . . . . . . . . . . . . . . 165
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 43
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 193