
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
204 Driving and Operating
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. The transmission is also
unlocked in this position.
The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not restart if
the battery is allowed to drain for an
extended period of time.
3 (START) :This position starts the
engine. When the engine starts,
release the key. The ignition switch
will return to ON/RUN for normal
driving.
A warning tone sounds when the
driver door is opened when the
ignition is still in ACC/ACCESSORY
and the key is in the ignition. If the
ignition becomes difficult to turn,
see Keys 028.Ignition Positions
(Keyless Access)
The vehicle may have an electronic
keyless ignition with pushbutton
start.
Pressing the button cycles it through
three modes: ACC/ACCESSORY,
ON/RUN/START, and Stopping the
Engine/OFF.
The transmitter must be in the
vehicle for the system to operate.
If the pushbutton start is not
working, the vehicle may be near a
strong radio antenna signal causing interference to the Keyless Access
system. See
Remote Keyless Entry
(RKE) System Operation 030.
To shift out of P (Park), the vehicle
must be in ACC/ACCESSORY or
ON/RUN and the brake pedal must
be applied.
Stopping the Engine/LOCK/
OFF (No Indicator Lights) : When
the vehicle is stopped, press the
ENGINE START/STOP button once
to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0209.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).
See Transmission Messages 0138.
When the vehicle is shifted into
P (Park), the ignition system will
switch to OFF.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Driving and Operating 205
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition to OFF. On vehicles
with an automatic transmission,
the shift lever must be in
P (Park) to turn the ignition
switch to the OFF position.
4. Set the parking brake. See Electric Parking Brake 0215.{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold the ENGINE START/
STOP button for longer than
two seconds, or press twice in
five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown. ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will place the
ignition system in ON/RUN/START.
Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Engine 0206. The
ignition will then remain in ON/RUN.
Service Only Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Only Mode.
The instruments and audio systems
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Only Mode. Press the
button again to turn the vehicle off.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
208 Driving and Operating
AUTO STOP. SeeTachometer
0 116. When the brake pedal is
released or the accelerator pedal
pushed, the engine will restart.
Auto stop may be deactivated if:
. A minimum vehicle speed is not
reached.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range,
typically below -10 °C (14 °F) or
above 50 °C (122 °F).
. The shift lever is in any gear
other than D (Drive).
. The battery has been recently
disconnected.
. The battery charge is low.
. The interior comfort level has not
reached the required level for
the climate control system or
defog settings. Use the eco
(green indicator on) air
conditioning mode for better
efficiency. See Dual Automatic
Climate Control System 0185. .
The auto stop time is greater
than two minutes.
Engine Heater
The engine coolant heater,
if equipped, can help in cold
weather conditions at or below −18 °
C (0 °F) for easier starting and better
fuel economy during engine
warm-up. Plug in the coolant heater
at least four hours before starting
the vehicle. An internal thermostat
in the plug end of the cord will
prevent engine coolant heater
operation at temperatures above
−18 °C (0 °F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The electrical
cord is on the driver side of the
engine compartment, between
the fender and the engine
compartment fuse block. Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
214 Driving and Operating
.Accelerating quickly or passing,
push the accelerator all the
way down.
M : This position allows you to
change gears similar to a manual
transmission. If the vehicle has this
feature, see Manual Mode 0214.
Manual Mode
Driver Shift Control (DSC)
To use this feature, if equipped:
1. Move the shift lever from D (Drive) rearward to
M (Manual Mode).
While driving in Manual Mode,
the transmission will remain in
the driver selected gear. When
coming to a stop in the manual
position, the vehicle will
automatically shift into
1 (First) gear.
2. Using the button on the shift lever, press the + (plus) end of
the button to upshift, or press
the−(minus) end of the button
to downshift. The Driver Information Center (DIC)
in the instrument cluster will change
from the currently displayed
message to the letter
“M,”for
Manual position, and a number
indicating the requested gear.
While using the DSC feature the
transmission will have firmer shifting
and sportier performance. You can
use this for sport driving or when
climbing hills to stay in gear longer
or to downshift for more power or
engine braking.
The transmission will only allow you
to shift into gears appropriate for the
vehicle speed and engine
revolutions per minute (rpm):
. The transmission will not allow
shifting to the next higher gear if
the vehicle speed or engine rpm
is too low.
. The transmission will not allow
shifting to the next lower gear if
the vehicle speed or engine rpm
is too high. Second Gear Start Feature
When accelerating the vehicle from
a stop in snowy and icy conditions,
you may want to shift into
2 (Second) gear. A higher gear
allows you to gain more traction on
slippery surfaces.
With the DSC feature, the vehicle
can be set to pull away in
2 (Second) gear.
1. Move the shift lever from D (Drive) to M (Manual Mode).
2. With the vehicle stopped, press the + (plus) end of the button to
select 2 (Second) gear. The
vehicle will start from a stop
position in 2 (Second) gear.
3. Once moving, select the desired drive gear.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
290 Vehicle Care
Light Truck (LT-Metric) Tire:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight. Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0199.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended tire inflation pressure as shown
on the tire placard. See
Tire
Pressure 0291 andVehicle
Load Limits 0199.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated.
Sidewall
:The portion of a tire
between the tread and the bead.
Speed Rating
:An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate.
Traction
:The friction between
the tire and the road surface.
The amount of grip provided.
Tread
:The portion of a tire that
comes into contact with
the road.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
346 Customer Information
.Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935. General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Customer Information 351
.Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 074.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Index 369
Door (cont'd)Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 341
Driver Assistance Systems . . . . . 228
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 128
Driving
Assistance Systems . . . . . . . . . . 231
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 243
Defensive . . . . . . . . . . . . . . . . . . . . . 193
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 193
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 196
If the Vehicle is Stuck . . . . . . . . . 198
Loss of Control . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . 194
Track Events and Competitive . . . . . . . . . . . . . . . . . 195
Vehicle Load Limits . . . . . . . . . . . 199
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 185E
E85 or FlexFuel . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . 215
Electric Parking Brake Light . . . . 123
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 247
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 278
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 278
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 281
Overload . . . . . . . . . . . . . . . . . . . . . 277
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 357
Engine Air Cleaner/Filter . . . . . . . . . . . . . 260
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . 253
Coolant . . . . . . . . . . . . . . . . . . . . . . . 262
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .117
Cooling System . . . . . . . . . . . . . . . 261
Cooling System Messages . . . 132
Drive Belt Routing . . . . . . . . . . . . 341
Exhaust . . . . . . . . . . . . . . . . . . . . . . .211
Heater . . . . . . . . . . . . . . . . . . . . . . . . 208 Engine (cont'd)
Oil Life System . . . . . . . . . . . . . . . 258
Oil Messages . . . . . . . . . . . . . . . . . 133
Oil Pressure Light . . . . . . . . . . . . 126
Overheated Protection
Operating Mode . . . . . . . . . . . . . 266
Overheating . . . . . . . . . . . . . . . . . . 265
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . 212
Starting . . . . . . . . . . . . . . . . . . . . . . . 206
Entry Lighting . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . 247
Event Data Recorders . . . . . . . . . . 354
Exit Lighting . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . 211
Extender, Safety Belt . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 149
Exterior Lamps Off Reminder . . . 150
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 155
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 260
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 150
Flashers, Hazard Warning . . . . . . 151
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 303