Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Customer Information 347
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Index 367
ArmrestRear Seat . . . . . . . . . . . . . . . . . . . . . . 62
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 346
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 231
Assistance Systems for
Parking and Backing . . . . . . . . . . 229
Audio Theft-Deterrent Feature . . . . . . . 157
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 47
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . 234
Headlamp System . . . . . . . . . . . . 151
Transmission . . . . . . . . . . . . . . . . . 212
Transmission Fluid . . . . . . . . . . . 259
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 214
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 270
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 168
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 165B
Backglass Antenna . . . . . . . . . . . . . 164
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 155
Load Management . . . . . . . . . . . . 154
Power Protection . . . . . . . . . . . . . 155
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 130
Battery - North America . . . . 269, 311
Blade Replacement, Wiper . . . . . 271
Bluetooth
Overview . . . . . . . . . . . 169, 171, 175
Brake
Parking, Electric . . . . . . . . . . . . . . 215
System Warning Light . . . . . . . . 122
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Antilock . . . . . . . . . . . . . . . . . . . . . . . 215
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 268
System Messages . . . . . . . . . . . . 131
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 193 Automatic Forward . . . . . . . . . . . 234
Break-In, New Vehicle . . . . . . . . . . 202
Bulb Replacement . . . . . . . . . . . . . . 277
Halogen Bulbs . . . . . . . . . . . . . . . . 273
Headlamp Aiming . . . . . . . . . . . . . 272
Headlamps . . . . . . . . . . . . . . . . . . . 273 Bulb Replacement (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 273
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 273
License Plate Lamps . . . . . . . . . 276
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 275
Buying New Tires . . . . . . . . . . . . . . . 299
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 108
California Fuel Requirements . . . . . . . . . . . 239
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 250
California
Proposition
65 Warning . . . . . . . . . . 250, 269, 311
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 339
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . .211
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . 197
