Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
316 Vehicle Care
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0335.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
comply with the car wash
instructions. The windshield wiper
and rear window wiper, if equipped,
must be off. Remove any
accessories that may be damaged
or interfere with the car wash
equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
322 Vehicle Care
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Service and Maintenance 333
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0335 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
356 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 356
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 357
Security . . . . . . . . . . . . . . . . . . . . . . 357
Navigation . . . . . . . . . . . . . . . . . . . . 358
Connections . . . . . . . . . . . . . . . . . . 358
Diagnostics . . . . . . . . . . . . . . . . . . . 360
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 361
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is active. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
366 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 251
Accessory Power . . . . . . . . . . . . . . . 209
Adaptive Cruise Control . . . . . . . . 221
Add-On Electrical Equipment . . . 247
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 361
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 332
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 56
Agreements Trademarks and License . . . . . 180
Air Cleaner/Filter, Engine . . . . . . . 260
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 190
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 189
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 75
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 73
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 74 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
Where Are the Airbags? . . . . . . . . 71
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .119
Readiness Light . . . . . . . . . . . . . . .119
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
Alert Lane Change . . . . . . . . . . . . . . . . . 235
Side Blind Zone (SBZA) . . . . . . 235
All-Season Tires . . . . . . . . . . . . . . . . 284
AM-FM Radio . . . . . . . . . . . . . . . . . . . 162
Antenna
Backglass . . . . . . . . . . . . . . . . . . . . 164
Multi-band . . . . . . . . . . . . . . . . . . . . 165
Antilock Brake System (ABS) . . . 215
Warning Light . . . . . . . . . . . . . . . . . 123
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 316
Interior . . . . . . . . . . . . . . . . . . . . . . . . 321
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2017 - crc - 3/30/16
Index 367
ArmrestRear Seat . . . . . . . . . . . . . . . . . . . . . . 62
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 346
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 231
Assistance Systems for
Parking and Backing . . . . . . . . . . 229
Audio Theft-Deterrent Feature . . . . . . . 157
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 47
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . 234
Headlamp System . . . . . . . . . . . . 151
Transmission . . . . . . . . . . . . . . . . . 212
Transmission Fluid . . . . . . . . . . . 259
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 214
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 270
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 168
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 165B
Backglass Antenna . . . . . . . . . . . . . 164
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 155
Load Management . . . . . . . . . . . . 154
Power Protection . . . . . . . . . . . . . 155
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 130
Battery - North America . . . . 269, 311
Blade Replacement, Wiper . . . . . 271
Bluetooth
Overview . . . . . . . . . . . 169, 171, 175
Brake
Parking, Electric . . . . . . . . . . . . . . 215
System Warning Light . . . . . . . . 122
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Antilock . . . . . . . . . . . . . . . . . . . . . . . 215
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 268
System Messages . . . . . . . . . . . . 131
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 193 Automatic Forward . . . . . . . . . . . 234
Break-In, New Vehicle . . . . . . . . . . 202
Bulb Replacement . . . . . . . . . . . . . . 277
Halogen Bulbs . . . . . . . . . . . . . . . . 273
Headlamp Aiming . . . . . . . . . . . . . 272
Headlamps . . . . . . . . . . . . . . . . . . . 273 Bulb Replacement (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 273
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 273
License Plate Lamps . . . . . . . . . 276
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 275
Buying New Tires . . . . . . . . . . . . . . . 299
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 108
California Fuel Requirements . . . . . . . . . . . 239
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 250
California
Proposition
65 Warning . . . . . . . . . . 250, 269, 311
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 339
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . .211
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . 197
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
368 Index
Card ReaderSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Cargo Management System . . . . . . . . . 102
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 303
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .110
Charging System Light . . . . . . . . . 120
Check Ignition Transmission Lock . . . 271
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 120
Child Restraints Infants and Young Children . . . . . 83
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 88
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 316
Interior Care . . . . . . . . . . . . . . . . . . 321
Climate Control Systems . . . . . . . 182
Air Conditioning . . . . . . . . . . . . . . 182
Dual Automatic . . . . . . . . . . . . . . . 185
Heating . . . . . . . . . . . . . . . . . . . . . . . 182 Clock . . . . . . . . . . . . . . . . . . . . . . 108, 109
Cluster, Instrument . . . . . . . . . . . . . 113
Collision Damage Repair . . . . . . . 349
Compact Spare Tire . . . . . . . . . . . . 310
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . 108
Messages . . . . . . . . . . . . . . . . . . . . 131
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 358
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 218
Control of a Vehicle . . . . . . . . . . . . . 193
Convenience Net . . . . . . . . . . . . . . . 103
Convex Mirrors . . . . . . . . . . . . . . . . . . 46
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 262
Engine Temperature Gauge . . .117
Cooling System . . . . . . . . . . . . . . . . . 261 Engine Messages . . . . . . . . . . . . 132
Courtesy Lamps . . . . . . . . . . . . . . . . 152
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 348
Cruise Control . . . . . . . . . . . . . . . . . . 219
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Messages . . . . . . . . . . . . . . . . . . . . 131
Cruise Control, Adaptive . . . . . . . . 221 Cupholders . . . . . . . . . . . . . . . . . . . . . 101
Customer Assistance . . . . . . . . . . . 345
Offices . . . . . . . . . . . . . . . . . . . . . . . . 344
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 345
Customer Information Service Publications
Ordering Information . . . . . . . . 351
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 342
D
Damage Repair, Collision . . . . . . . 349
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 355
OnStar . . . . . . . . . . . . . . . . . . . . . . . 355
Data Recorders, Event . . . . . . . . . 354
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 150
Defensive Driving . . . . . . . . . . . . . . . 193
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 360
Distracted Driving . . . . . . . . . . . . . . . 192
Dome Lamps . . . . . . . . . . . . . . . . . . . 153
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 127
Ajar Messages . . . . . . . . . . . . . . . 132
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
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Index 369
Door (cont'd)Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 341
Driver Assistance Systems . . . . . 228
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 128
Driving
Assistance Systems . . . . . . . . . . 231
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 243
Defensive . . . . . . . . . . . . . . . . . . . . . 193
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 193
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 196
If the Vehicle is Stuck . . . . . . . . . 198
Loss of Control . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . 194
Track Events and Competitive . . . . . . . . . . . . . . . . . 195
Vehicle Load Limits . . . . . . . . . . . 199
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 185E
E85 or FlexFuel . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . 215
Electric Parking Brake Light . . . . 123
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 247
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 278
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 278
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 281
Overload . . . . . . . . . . . . . . . . . . . . . 277
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 357
Engine Air Cleaner/Filter . . . . . . . . . . . . . 260
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 120
Compartment Overview . . . . . . . 253
Coolant . . . . . . . . . . . . . . . . . . . . . . . 262
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .117
Cooling System . . . . . . . . . . . . . . . 261
Cooling System Messages . . . 132
Drive Belt Routing . . . . . . . . . . . . 341
Exhaust . . . . . . . . . . . . . . . . . . . . . . .211
Heater . . . . . . . . . . . . . . . . . . . . . . . . 208 Engine (cont'd)
Oil Life System . . . . . . . . . . . . . . . 258
Oil Messages . . . . . . . . . . . . . . . . . 133
Oil Pressure Light . . . . . . . . . . . . 126
Overheated Protection
Operating Mode . . . . . . . . . . . . . 266
Overheating . . . . . . . . . . . . . . . . . . 265
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . 212
Starting . . . . . . . . . . . . . . . . . . . . . . . 206
Entry Lighting . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . 247
Event Data Recorders . . . . . . . . . . 354
Exit Lighting . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . 211
Extender, Safety Belt . . . . . . . . . . . . 67
Exterior Lamp Controls . . . . . . . . . 149
Exterior Lamps Off Reminder . . . 150
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 155
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 260
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 150
Flashers, Hazard Warning . . . . . . 151
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 303