Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 22
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Instruments and Controls . . . . . . . . . . . . . . . 66
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Infotainment System . . . . . . . . . . . . . . . . . . . . 97
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 114
Driving and Operating . . . . . . . . . . . . . . . . . . 120
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Service and Maintenance . . . . . . . . . . . . . . . 244
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 254
Customer Information . . . . . . . . . . . . . . . . . . 259
Reporting Safety Defects . . . . . . . . . . . . . . . 267
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Connected Services . . . . . . . . . . . . . . . . . . . . . 275
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and EXPRESS are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes subsequent to the printing of this owner’s
manual, including changes in standard or
optional content.
If the vehicle has the Duramax Diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Litho in U.S.A.
Part No. 84785079 B Second Printing©2022 General Motors LLC. All Rights Reserved.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Instruments and Controls 87
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
This vehicle may have customization
capabilities that allow you to program
certain features to one preferred setting.
Customization features can only be
programmed to one setting on the vehicle
and cannot be programmed to a preferred
setting for two different drivers.
All of the customization options may not be
available on your vehicle. Only the options
available will be displayed on the DIC.The default settings for the customization
features were set when the vehicle left the
factory, but may have been changed from
their default state since then.
The customization preferences are
automatically recalled.
To change customization preferences, use
the following procedure.
Entering the Feature Settings Menu
1. Turn the ignition on and place the
vehicle in P (Park).
To avoid excessive drain on the battery,
it is recommended that the headlamps
are turned off.
2. Press
Uto enter the feature
settings menu.
If the menu is not available, FEATURE
SETTINGS AVAILABLE IN PARK will display.
Before entering the menu, make sure the
vehicle is in P (Park).
Feature Settings Menu Items
The following are customization features
that allow you to program settings to the
vehicle: DISPLAY IN ENGLISH
This feature will only display if a language
other than English has been set. This feature
allows you to change the language in which
the DIC messages appear to English.
Press
Uuntil the PRESSVTO DISPLAY IN
ENGLISH screen appears on the DIC display.
Press the set/reset button once to display
all DIC messages in English.
LANGUAGE
This feature allows you to select the
language in which the DIC messages will
appear.
Press
Uuntil the LANGUAGE screen appears
on the DIC display. Press
Vonce to access
the settings for this feature. Then press
U
to scroll through the following settings:
ENGLISH (default) : All messages will appear
in English.
FRANCAIS : All messages will appear in
French.
ESPANOL : All messages will appear in
Spanish.
NO CHANGE : No change will be made to
this feature. The current setting will remain.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
88 Instruments and Controls
To select a setting, pressVwhile the
desired setting is displayed on the DIC.
A beep will sound once a language has been
selected.
AUTO DOOR LOCK
This feature allows you to select when the
doors will automatically lock.
Press
Uuntil AUTO DOOR LOCK appears on
the DIC display. Press
Vonce to access the
settings for this feature. Then press
Uto
scroll through the following settings:
SHIFT OUT OF PARK (default) : The doors
will automatically lock when the vehicle is
shifted out of P (Park).
AT VEHICLE SPEED : The doors will
automatically lock when the vehicle speed is
above 13 km/h (8 mph) for three seconds.
NO CHANGE : No change will be made to
this feature. The current setting will remain.
To select a setting, press
Vwhile the
desired setting is displayed on the DIC. AUTO DOOR UNLOCK
This feature allows you to select whether or
not to turn off the automatic door unlocking
feature. It also allows you to select which
doors and when the doors will automatically
unlock.
Press
Uuntil AUTO DOOR UNLOCK appears
on the DIC display. Press
Vonce to access
the settings for this feature. Then press
U
to scroll through the following settings:
OFF : None of the doors will automatically
unlock.
DRIVER AT KEY OUT : Only the driver door
will unlock when the key is taken out of the
ignition.
DRIVER IN PARK : Only the driver door will
unlock when the vehicle is shifted into
P (Park).
ALL AT KEY OUT : All of the doors will
unlock when the key is taken out of the
ignition.
ALL IN PARK (default) : All of the doors will
unlock when the vehicle is shifted into
P (Park).
NO CHANGE : No change will be made to
this feature. The current setting will remain. To select a setting, press
Vwhile the
desired setting is displayed on the DIC.
REMOTE DOOR LOCK
This feature allows you to select the type of
feedback you will receive when locking the
vehicle with the Remote Keyless Entry (RKE)
transmitter. You will not receive feedback
when locking the vehicle with the RKE
transmitter if the doors are open. See
Remote Keyless Entry (RKE) System
Operation 08.
Press
Uuntil REMOTE DOOR LOCK appears
on the DIC display. Press
Vonce to access
the settings for this feature. Then press
U
to scroll through the following settings:
OFF : There will be no feedback when you
press
Qon the RKE transmitter.
LIGHTS ONLY : The exterior lamps will flash
when you press
Qon the RKE transmitter.
HORN ONLY : The horn will sound on the
second press of
Qon the RKE transmitter.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
112 Infotainment System
3. Say“Voice.” The system responds “OK,
accessing
The cell phone's normal prompt messages
will go through their cycle according to the
phone's operating instructions.
Dual Tone Multi-Frequency (DTMF) Tones
The Bluetooth system can send numbers
and the numbers stored as name tags
during a call. You can use this feature when
calling a menu-driven phone system.
Account numbers can also be stored for use.
Sending a Number or Name Tag During
a Call
1. Press
b/g. The system responds
“Ready,” followed by a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of the
in-vehicle Bluetooth system, it will be
retained indefinitely. This includes all saved
name tags in the phone book and phone
pairing information. For information on how
to delete this information, see the previous
section “Deleting a Paired Phone” and the
previous sections on deleting name tags.
Other Information
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
See Radio Frequency Statement 0267.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0267.
"Made for iPod," and "Made for iPhone,"
mean that an electronic accessory has been
designed to connect specifically to iPod or
iPhone, respectively, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory standards. Please note that the use of this
accessory with iPod or iPhone may affect
wireless performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod
touch are trademarks of Apple Inc.,
registered in the U.S. and other countries.
Fees and Taxes: Subscription fee, taxes, one
time activation fee, and other fees may
apply. Subscription fee is consumer only. All
fees and programming subject to change.
Subscriptions subject to Customer
Agreement available at www.siriusxm.com.
SiriusXM service only available in the
48 contiguous United States and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM
Satellite Radio.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an
“XL” preceding the channel name.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
OnStar 273
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.