Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
268 Customer Information
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
Index 279
Avoiding Untrusted Media Devices . . . . . . . 103
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
B
BatteryExterior Lighting Battery Saver . . . . . . . . . 96
Load Management . . . . . . . . . . . . . . . . . . . . . . 95
Power Protection . . . . . . . . . . . . . . . . . . . . . . . 96
Battery - North America . . . . . . . . . . . . . 191, 230
Blade Replacement, Wiper . . . . . . . . . . . . . . . 194
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Brake System Warning Light . . . . . . . . . . . . . . . . . . 78
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 129
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 195
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 195
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 194 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
License Plate Lamps . . . . . . . . . . . . . . . . . . . 197
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 217
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
California Perchlorate Materials Requirements . . . . 173
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . . . . . . .191, 230,
Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 147
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 255
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 136
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . . . 12
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Charging System Light . . . . . . . . . . . . . . . . . . . . .77 Check
Engine Light (Malfunction Indicator) . . . . 77
Ignition Transmission Lock . . . . . . . . . . . . . 193
Child Restraints Infants and Young Children . . . . . . . . . . . . . 47
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59, 61
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Climate Control Systems . . . . . . . . . . . . . . . . . . 114
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 114
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Rear Heating System . . . . . . . . . . . . . . . . . . . 116
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . .72
Collision Damage Repair . . . . . . . . . . . . . . . . . 264
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
284 Index
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 136
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Over Things That Burn . . . . . . . . . . . . . . . . . 136
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Protection, Battery . . . . . . . . . . . . . . . . . . . . . . 96
Retained Accessory (RAP) . . . . . . . . . . . . . . 133
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 23
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .35
Privacy
Vehicle Data Recording . . . . . . . . . . . . . . . . 268
Program Courtesy Transportation . . . . . . . . . . . . . . . 263
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . . . . . .191, 230, Back Cover
Publication Ordering Information . . . . . . . . 266
R
Radio Frequency Statement . . . . . . . . . . . . . . 267
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . 102
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Rear Climate Control System . . . . . . . . . . . . . 116
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rear Heating System . . . . . . . . . . . . . . . . . . . . . 116
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . .147
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .19
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .23 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Recommended Fluids and Lubricants . . . . . . 251
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Recreational Vehicle Towing . . . . . . . . . . . . . 234
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Remote Keyless Entry (RKE) System . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . 10
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Replacing Airbag System . . . . . . . . . . . . . . . . . . 46
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 267
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 268
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 267
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Retained Accessory Power (RAP) . . . . . . . . . . 133
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Roadside Assistance Program . . . . . . . . . . . . 262