
Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
296 Customer Information
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Chevrolet-recommended
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GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle. For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number. .
Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
298 Customer Information
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
Customer Information 305
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional
Information 0311.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 307
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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308 OnStar
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?” 3. Say
“Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone. Send Destination to Vehicle
Subscribers can have directions
sent to the vehicle’
s navigation
screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
RemoteLink mobile application.
Make these passwords different

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 313
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0199. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
Index 317
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 172
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 222
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 138
Load Management . . . . . . . . . . . . 137
Power Protection . . . . . . . . . . . . . 138
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . .117
Battery - North America . . . . 221, 260
Blade Replacement, Wiper . . . . . 223
Brake System Warning Light . . . . . . . . 108
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Antilock . . . . . . . . . . . . . . . . . . . . . . . 173
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 175
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Parking . . . . . . . . . . . . . . . . . . . . . . . 174
System Messages . . . . . . . . . . . . .117
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 149
Break-In, New Vehicle . . . . . . . . . . 163
Bulb Replacement . . . . . . . . . . . . . . 227 Fog Lamps . . . . . . . . . . . . . . . . . . . 225
Halogen Bulbs . . . . . . . . . . . . . . . . 225
Headlamp Aiming . . . . . . . . . . . . . 225 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . 225
License Plate Lamps . . . . . . . . . 226
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 226
Buying New Tires . . . . . . . . . . . . . . . 247
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 98
California Fuel Requirements . . . . . . . . . . . 189
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 201
California Proposition
65 Warning . . . . . . . . . .201, 221, 260
Camera Rear Vision (RVC) . . . . . . . . . . . . 180
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 289
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 169
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 32
Winter Driving . . . . . . . . . . . . . . . . 157
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92 Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 251
Charging System Light . . . . . . . . . 105
Check
Ignition Transmission Lock . . . 223
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 106
Child Restraints Infants and Young Children . . . . . 74
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . 76
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 266
Interior Care . . . . . . . . . . . . . . . . . . 271
Climate Control Systems . . . . . . . 140 Air Conditioning . . . . . . . . . . . . . . 140
Automatic . . . . . . . . . . . . . . . . . . . . . 142
Heating . . . . . . . . . . . . . . . . . . . . . . . 140
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cluster, Instrument . . . . . . . . . . . . . 101
Collision Damage Repair . . . . . . . 299
Compact Spare Tire . . . . . . . . . . . . 259
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 91

Chevrolet Equinox Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9918169) - 2017 - CRC - 3/23/16
318 Index
Compass . . . . . . . . . . . . . . . . . . . . . . . . 98Messages . . . . . . . . . . . . . . . . . . . . .117
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 308
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 175
Control of a Vehicle . . . . . . . . . . . . . 149
Convenience Net . . . . . . . . . . . . . . . . 93
Convex Mirrors . . . . . . . . . . . . . . . . . . 38
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 213
Engine Temperature Gauge . . 103
Cooling System . . . . . . . . . . . . . . . . . 212 Engine Messages . . . . . . . . . . . . .118
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 298
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Engine . . . . . . . . . . . . . . . . . . . . . . . . 207
Cruise Control . . . . . . . . . . . . . . . . . . 177
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Messages . . . . . . . . . . . . . . . . . . . . .117
Cupholders . . . . . . . . . . . . . . . . . . . . . . 91
Customer Assistance . . . . . . . . . . . 295 Offices . . . . . . . . . . . . . . . . . . . . . . . . 294
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 295 Customer Information
Service Publications
Ordering Information . . . . . . . . 301
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 292
D
Damage Repair, Collision . . . . . . . 299
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . 305
Data Recorders, Event . . . . . . . . . 304
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 134
Defensive Driving . . . . . . . . . . . . . . . 148
Delayed Locking . . . . . . . . . . . . . . . . . 31
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 310
Distracted Driving . . . . . . . . . . . . . . . 148
Dome Lamps . . . . . . . . . . . . . . . . . . . 136
Door Ajar Messages . . . . . . . . . . . . . . . .117
Delayed Locking . . . . . . . . . . . . . . . . 31
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Locks . . . . . . . . . . . . . . . . . . . . 31
Drive Belt Routing, Engine . . . . . . 291
Drive Systems All-Wheel Drive . . . . . . . . . . 173, 222 Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 113
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 193
Defensive . . . . . . . . . . . . . . . . . . . . . 148
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 148
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 156
If the Vehicle is Stuck . . . . . . . . . 158
Loss of Control . . . . . . . . . . . . . . . 151
Off-Road . . . . . . . . . . . . . . . . . . . . . 151
Off-Road Recovery . . . . . . . . . . . 150
Vehicle Load Limits . . . . . . . . . . . 159
Wet Roads . . . . . . . . . . . . . . . . . . . 155
Winter . . . . . . . . . . . . . . . . . . . . . . . . 157
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 190
ECO Button . . . . . . . . . . . . . . . . . . . . 172
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . . 199
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 228
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 227