Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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362 Service and Maintenance
UsageFluid/Lubricant
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).
Maintenance Replacement Parts
Replacement parts identified here by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 1.4L L4 Gas Engine (LE2) 13367308 A3202C
1.6L L4 Diesel Engine (LH7) 39030321 A3220C
Engine Oil Filter
1.4L L4 Gas Engine (LE2) 12674698 UPF64R
1.6L L4 Diesel Engine (LH7) 55588497 PF2264G
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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366 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in English and metric conversions. SeeRecommended Fluids and
Lubricants 0361.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under thehood. See your dealer for more information.
Cooling System 1.4L L4 Gas Engine (LE2) 5.9 L 6.2 qt
1.6L L4 Diesel Engine (LH7) 4.5 L 4.8 qt
Engine Oil with Filter 1.4L L4 Gas Engine (LE2) 4.0 L 4.2 qt
1.6L L4 Diesel Engine (LH7) 5.0 L 5.3 qt
Fuel Tank Base Diesel 51.3 L 13.5 gal
Base Gasoline 51.7 L 13.7 gal
LS Trim with Automatic Transmission 45.6 L 12.0 gal
DEF Tank (LH7 Only) 14.3 L 3.8 gal
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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374 Customer Information
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow. .
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
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376 Customer Information
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the properequipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
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Customer Information 381
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
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OnStar 389
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0379.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
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Index 393
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 265
Accessory Power . . . . . . . . . . . . . . . 219
Add-On Electrical Equipment . . . 262
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 388
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 358
Agreements
Trademarks and License . . . . . 188
Air Cleaner/Filter, Engine . . . . . . . 276
Air Conditioning . . . . . . . . . . . . . . . . 193
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 197
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 197
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 78
Passenger Sensing System . . . . 79
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 77
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 78
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
Where Are the Airbags? . . . . . . . . 75 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 125
Readiness Light . . . . . . . . . . . . . . 125
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 84
System Check . . . . . . . . . . . . . . . . . . 73
Alarm Vehicle Security . . . . . . . . . . . . . . . . 50
Alert
Lane Change . . . . . . . . . . . . . . . . . 245
Side Blind Zone (SBZA) . . . . . . 245
All-Season Tires . . . . . . . . . . . . . . . . 301
AM-FM Radio . . . . . . . . . . . . . . . . . . . 170
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 173
Antilock Brake System (ABS) . . . 233 Warning Light . . . . . . . . . . . . . . . . . 129
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 342
Interior . . . . . . . . . . . . . . . . . . . . . . . . 347
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 185
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 373
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 242
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Index 395
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 86
Securing . . . . . . . . . . . . . . . . . . .99, 101
Systems . . . . . . . . . . . . . . . . . . . . . . . . 90
Circuit Breakers . . . . . . . . . . . . . . . . 294
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 342
Interior Care . . . . . . . . . . . . . . . . . . 347
Climate Control
Systems . . . . . . . . . . . . . . . . . 190, 192
Air Conditioning . . . . . . . . . 190, 192
Automatic . . . . . . . . . . . . . . . . . . . . . 193
Heating . . . . . . . . . . . . . . . . . . 190, 192
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cluster, Instrument . . . . . . . . . . . . . 116
Clutch, Hydraulic . . . . . . . . . . . . . . . 275
Cold Weather Operation . . . . . . . . 255
Collision Damage Repair . . . . . . . 376
Compact Spare Tire . . . . . . . . . . . . 335
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 105
Compass . . . . . . . . . . . . . . . . . . . . . . . 110 Messages . . . . . . . . . . . . . . . . . . . . 140
Compressor Kit, Tire Sealant . . . 322
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 385 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 235
Control of a Vehicle . . . . . . . . . . . . . 201
Convex Mirrors . . . . . . . . . . . . . . . . . . 53
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 278
Engine Temperature Gauge . . 123
Cooling System . . . . . . . . . . . . . . . . . 277 Engine Messages . . . . . . . . . . . . 141
Courtesy Lamps . . . . . . . . . . . . . . . . 163
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 375
Cruise Control . . . . . . . . . . . . . . . . . . 237 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Messages . . . . . . . . . . . . . . . . . . . . 141
Cupholders . . . . . . . . . . . . . . . . . . . . . 105
Customer Assistance . . . . . . . . . . . 372 Offices . . . . . . . . . . . . . . . . . . . . . . . . 371
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 372
Customer Information Service PublicationsOrdering Information . . . . . . . . 378
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 369
D
Damage Repair, Collision . . . . . . . 376
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 382
Data Recorders, Event . . . . . . . . . 381
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 160
Defensive Driving . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . 45
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 387
Diesel Exhaust Fluid . . . . . . . . 29, 223
Diesel Exhaust Fluid (DEF) Warning Light . . . . . . . . . . . . . . . . . 132
Diesel Exhaust Fluid Messages . . . . . . . . . . . . . . . . . . . . . 142
Diesel Particulate Filter . . . . . . . . . 222
Diesel Particulate Filter Messages . . . . . . . . . . . . . . . . . . . . . 143
Distracted Driving . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . 163
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 134
Ajar Messages . . . . . . . . . . . . . . . 141
Delayed Locking . . . . . . . . . . . . . . . . 45
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Locks . . . . . . . . . . . . . . . . . . . . 45