
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
378 Customer Information
.Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 078.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
OnStar 383
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 383
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 384
Security . . . . . . . . . . . . . . . . . . . . . . 384
Navigation . . . . . . . . . . . . . . . . . . . . 385
Connections . . . . . . . . . . . . . . . . . . 385
Diagnostics . . . . . . . . . . . . . . . . . . . 387
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 388
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is active. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
388 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
390 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0262. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Index 393
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 265
Accessory Power . . . . . . . . . . . . . . . 219
Add-On Electrical Equipment . . . 262
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 388
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 358
Agreements
Trademarks and License . . . . . 188
Air Cleaner/Filter, Engine . . . . . . . 276
Air Conditioning . . . . . . . . . . . . . . . . 193
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 197
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 197
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 78
Passenger Sensing System . . . . 79
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 77
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 78
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
Where Are the Airbags? . . . . . . . . 75 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 125
Readiness Light . . . . . . . . . . . . . . 125
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 84
System Check . . . . . . . . . . . . . . . . . . 73
Alarm Vehicle Security . . . . . . . . . . . . . . . . 50
Alert
Lane Change . . . . . . . . . . . . . . . . . 245
Side Blind Zone (SBZA) . . . . . . 245
All-Season Tires . . . . . . . . . . . . . . . . 301
AM-FM Radio . . . . . . . . . . . . . . . . . . . 170
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 173
Antilock Brake System (ABS) . . . 233 Warning Light . . . . . . . . . . . . . . . . . 129
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 342
Interior . . . . . . . . . . . . . . . . . . . . . . . . 347
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 185
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 373
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 242

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
396 Index
Drive Belt Routing, Engine . . . . . . 368
Driver Assistance Systems . . . . . 239
Driver InformationCenter (DIC) . . . . . . . . . . . . . 134, 137
Driving Assistance Systems . . . . . . . . . . 242
Defensive . . . . . . . . . . . . . . . . . . . . . 201
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 201
For Better Fuel Economy . . . . . . . 28
Hill and Mountain Roads . . . . . . 204
If the Vehicle is Stuck . . . . . . . . . 206
Loss of Control . . . . . . . . . . . . . . . 203
Off-Road Recovery . . . . . . . . . . . 202
Vehicle Load Limits . . . . . . . . . . . 206
Wet Roads . . . . . . . . . . . . . . . . . . . 203
Winter . . . . . . . . . . . . . . . . . . . . . . . . 205
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 262
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 294
Fuses and Circuit Breakers . . . 294
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 298
Overload . . . . . . . . . . . . . . . . . . . . . 293
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 384 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 276
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 126
Compartment Overview . . . . . . . 267
Coolant . . . . . . . . . . . . . . . . . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 123
Cooling System . . . . . . . . . . . . . . . 277
Cooling System Messages . . . 141
Drive Belt Routing . . . . . . . . . . . . 368
Exhaust . . . . . . . . . . . . . . . . . . . . . . 221
Heater . . . . . . . . . . . . . . . . . . . . . . . . 218
Oil Life System . . . . . . . . . . . . . . . 273
Oil Messages . . . . . . . . . . . . . . . . . 142
Oil Pressure Light . . . . . . . . . . . . 132
Overheating . . . . . . . . . . . . . . . . . . 281
Power Messages . . . . . . . . . . . . . 142
Running While Parked . . . . . . . . 222
Starting . . . . . . . . . . . . . . . . . . . . . . . 214
Engines
Diesel Fuel . . . . . . . . . . . . . . . . . . . 250
Entry Lighting . . . . . . . . . . . . . . . . . . . 164
Event Data Recorders . . . . . . . . . . 381
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 223
Exit Lighting . . . . . . . . . . . . . . . . . . . . 164
Extended Parking . . . . . . . . . . . . . . . 221 Extender, Safety Belt . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 158
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 165
F
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Replacement (Fuel) . . . . . . . . . . . 258
Filter, Engine Air Cleaner . . . . . . . . . . . 276
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 160
Flashers, Hazard Warning . . . . . . 161
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 321
Changing . . . . . . . . . . . . . . . . . . . . . 329
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 350
Fluid Automatic Transmission . . . . . . 275
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 284
Diesel Exhaust . . . . . . . . . . . . . . . . . 29
Washer . . . . . . . . . . . . . . . . . . . . . . . 282
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 162
Folding Mirrors . . . . . . . . . . . . . . . . . . 54
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 243
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 379
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133